GREAT!!!! - Nesha__
I am so happy. I drove out the lot with my new car that I am in love with. Michael Stramaglia made sure my experience was wonderful. And I can't forget Mark, he helped get the ball rolling. These guys are awesome, and I left with BIGGEST SMILE ON MY FACE!!!!
Tom was the best! - Explorerthis
Great place to buy a car. Tom was a great salesman who was easy going and zero pressure. Great selection of vehicles too. Would do business again
Pleasant buying experience - Amy Traversa
Very pleasant buying experience at Advantage Chevrolet of BB. John our salesman was very helpful and understanding. He worked within our budget and made this a very smooth transaction. During the final signing, Ryan was quick and efficient. I am very pleased we chose Advantage Chevrolet of BB for this purchase. There was also a very genuine vibe from everyone we came in contact with. Thank you.
New truck - soxfan10
Ernie has been especially helpful, even calling me on his day, really a great guy. I got the truck I wanted at a great price
Chris is incredible - hornung45
Had an awesome experience shopping at this dealership. Getting a first car can be stressful and confusing but Chris was great at finding exactly what I was looking for and getting me into an awesome car that I already love. If you shop at this location and get a chance to work with Chris you will not be disappointed. He's definitely one of the best out there and deserves a huge raise. Thanks again
Great Experience - A. Kaye
Lombardi Chevy is a local dealership and when I was looking for a used car, I knew right where to go. I had a number in mind and knew what I could afford monthly and I ended up purchasing a 2007 Buick lacrosse and my payment ended up being lower than I had anticipated. By the time I got to the dealership all my paperwork was done and ready to go and all I had to do was sign and drive. It was simple, easy and hassle-free thanks to my salesman Jim. I have since come back for service on my vehicle and am very pleased with Ed the service manager who actually puts forth the effort to address every question or concern. I will only come to Lombardi Chevy. I support small business' and my community.
The best services and staff that you will love to meet. - Tiny52
Chris Dazzo went beyond the services to make the sale stress free. The business that i received i told family and friends if they need a car apple Chevy is the best place to go
Great service - Israel29
From the time I got there the person that greeted me was very friendly. The service person was also friendly and explained exactly what was wrong with my vehicle and corrected the issue. I can tell they have experienced mechanics. Great job overall
False alarm - Youngladyofcapone
Big Thanks to Tanya and Regina, these ladies help put my mind at ease. I had some other shop telling me I needed to have my newer model truck checked out for something that was major. When in fact there was nothing wrong with it at all. I have nothing but good things to say about Smith Chevy overall.
new sonic chevrolet - Jim and Donna
A great place to do business! My wife and I have purchased three automobiles from this dealership. The reasons we purchase here are our satisfaction with both the sales and service departments. Dan Biegel and staff are friendly and attentive. we will continue to do business here.
my experience - Harper, Greg
Great people,great deal, great experience . I would come back to buy again and I would highly recommend Dralle to all my friends and family.
Great service - dimetr
I bought 2016 Buick with a great discount. Loaded and smooth. A lucky deal. I received great service and was not highly pressured. Very happy with my purchase.
Creeps! - Dkordzinski
If i could rate 0 i would. Got a letter in the mail pre approved garbage so i call explain everything!! I get there about 630pm finally walked out around 830pm.. sales person lonnie was busy because people called off...🤷🏻??? So i explain fully credits not the greatest but your people said income based is fine.. which i made well over income... so then lonnie brings a piece of paper with a 2014 car on it and asked me to sign.. i said what is that? Mind you i have looked at nooo cars! He said its just to show the finance people.. now i told lonnie from begining i didnt want my credit run.. he said he would just run it to see where im at because then they can use the income aspect.. i say ok.. well that was agreeing to one credit check guess what 10 hard inquries are now on my already crap credit thank you very much. Lonnie shows back up guess what i got you approved for $330 month payment.. im like what are you talking about we havent looked at 1 car not one!! So then he say he need $1500 down! Again on whattttt im trading in a whole vehicle! At this point 2 hrs later only speaking with this man for all about 15 mins in total im livid!!! How can you approve someone or even ask for a downpayment and i havent seen not one car!!!! Then they keep all your paperwork and get an attitued when you ask for your keys!! Never in my life have i been treated with such disreguard! I was very honest and up front with everything! For you all to try and pull this is beyond me! Im approve for an imaginary vehicle for a whole car trade in and $1500 down and ill only pay $330 monthly?! My head is still spining!!! Sooo unprofessional never ever again will i go to this place! I was two seconds away from jumping on a desk and kicking a computer off it and droppin a mic to walk out! I told my father what happened he laughed soooo hard and said someones smoking that good xxxx there to pull that out of their xxxxx! Im def reporting to BBB to as i did not authorize my credit to be ran more than once! STAY AWAY AT ALL COSTS!
Lies,lies,lies just to get commission - Carlitos123
Worst customer service by far! Manager of used car has the worst way of speaking with customers and coaches his sell men to lie to make a sell and comission. At the end the general manager Art had to get involved and we are in hopes of fixing our vehicle I do not recommend buying a used car from this dealer.
They lost the keys - Happy customer
I had been looking at a used Cadillac SRX on cars.com for months. I watched it as the price dropped from an initial list price of $23,000 clear to $15,000. I live in Indianapolis and so it was going to be a three hour drive to Chicago to see the car. I had my financing ready through my local bank. I was prepared to drive to Chicago, check in hand, and buy this vehicle - pending any major issues or surprises with the vehicle. I called on Tuesday to express my interest in coming to see the car. An appointment was made for me for Saturday afternoon. I was told to call back Friday and again Saturday before I left, to confirm the vehicle was still available. I did just that. I called part way into the drive to Chicago Saturday. They confirmed the vehicle was available and we continued on our way. I received a call back about 10 minutes later, telling me which salesperson to ask for. He told me he had 32 years experience and would handle me with "kid gloves" whatever that meant. He also wanted to know if I'd be paying cash or financing. Another 15 minutes passed and I received another call. This time they were calling to tell me they didn't have a key for the vehicle and wouldn't be able to show it to me today. By this point I was an hour into my drive to Chicago. They claimed another salesperson took the key home with him and they couldn't reach him. They said they would have the key back Monday. Of course I work Monday and I'm already an hour into my drive. They offered to look for another Cadillac SRX at one of their other dealerships. It was $3000 more and had twice the miles. I declined. They told me the one I was looking at had a flat the night before and that's when the salesperson must have taken the key. They then claimed that that was probably why the price was so low, because the car likely had lots of little problems. I never wound up going there. It turned out to be quite fortunate, as I found the perfect car at a dealership close to home. However, the whole experience was quite frustrating. They knew I was coming all week. They had my contact info. I had an appointment scheduled. They still managed to be missing the only key the day that I was scheduled to see the car. Could have been a sincere mistake (although I think a dealership should be more organized than that) but I wonder if it wasn't a bait and switch as they offered to show me 2 or 3 other cars that of course cost more.
Go Somewhere else!!!! - AlwaysOnTilt
Will never go there again. Constantly lied to then kept getting a completely different vehicle down my throat. Stay away from here. Overall I'm sure Brandon is good but the sales and finance managers really ruined what should have been an easy sale for him. Get out of there Kid. There are better places to work
Unprofessional - GraffsAreCool
When we walked in early evening, it was a ghost town. And we soon realized why. Gee, was the first employee to greet us. We discussed my interest and he showed us the lot of what is availible. There were 3 cars to my interest. None the color i preferred. He asked whoch of the three i liked the best and he was "working" numbers on that one "because they want to sell whats on their lot before looking elsewhere" fine. He brought us the first offer and said "lets cut to the chase" this number was rediculous. They didnt want to budge mutch after that.. i was approved but ended up walking away and purchasing the same vehicle but in the color i wanted at a different dealer in the area, for a MUCH better price.
Horrible - Eddie13
They did whatever they can to sell me and extended warranty and now that the car is in there with a problem they won't help fix the situation
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