8 Alaska Dodge Service Centers

Just got our Dodge Journey car back after three months - May102002

Just got our Dodge Journey car back after three months from Lithia. It was a complex warranty job to change the transmission out which of the lost reverse gear. It was a major struggle to do without wife’s car for such a long period of time. The majority of that waiting period was due to parts that were backordered or unavailable through supply chain difficulties. I give credit to Kenny and the service department that he took all of my 20 or so phone calls graciously and respectfully. He obviously can’t get work accomplished when parts are unavailable and we understand that. My cautionary tale would be to any future new car or used car buyer. Spend the extra money on the extended warrantee $2900. our final repair/replacement cost ended up being about $8000 which we only had to pay $100 deductible. Without the warranty we would never have been able to cover it. The car seems to be running well and I think Lithia did their best to give us service that was needed. Last bit of advice don’t call these poor guys screaming and threatening because they’re doing their best every day to feed their families just like everyone else. Mechanical work is never easy and there are always surprises that you cannot plan for.

Nathanial (Nate) in Service is amazing. - LukeBC

Nathanial (Nate) in Service is amazing. You can tell he actually cares about taking care of his customers and fixing whatever their concerns with their vehicle is. While this isn't my first Jeep, it is my first Jeep purchased from Anchorage Chrysler Dodge Jeep Ram, and having Nate in their service department helps me know I made the right decision. Top-notch all around!

Every time I bring my truck in, when I get it back it - madhousenorth

Every time I bring my truck in, when I get it back it looks like nobody has touched it they are that careful about how they do things

They provided me with great customer service and I’ve had - lindley821

They provided me with great customer service and I’ve had a good experience dealing with the shop.

Loving service and everything all positive thank you and - gugaitafa

Loving service and everything all positive thank you and this would be always I recommended were I would get my vehicle