Alaska Toyota Dealers

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Kendall Toyota of Anchorage - Anchorage, AK

On 11/14/2009 12:39:23 AM samanthavm3 wrote:
I was very satisfied with the customer service I received. It was an overall great experience. This is the third time my husband and I have purchased a Toyota vehicle,twice through Nye and now through Kendall. I felt we were cared for and that our concerns were valued. It was seemed to be a faster process then before as well which is great!! I highly recommend Kendall Toyota and we are definitely going to stay repeat customers.

Nye Frontier Toyota - Anchorage, AK

On 6/24/2007 12:02:13 AM asamm41 wrote:
I gave this very poor rating because the customer service I have recieved has been terrible. We wanted to order a car. They said they couldn't tell us how long that'd take. Not even a rough estimate of months. We wanted a 2006 xB, they said we couldn't have that year anymore, but the new 2008 xB was better while still maintaining the great gas mileage. We agreed to wait for a 2008 rather than continue shopping for a 2006. The 2008 arrived three weeks later and was great...3 hours later while going through the specs in the glove box we discovered that the 2008 gets 10 miles LESS per gallon than the 2006!! This is the whole reason we settled on this car!
Toyota has responded poorly and something that has been bad from the start has gotten worse, and isn't yet finished.
I suggest shopping around and avoiding this dealership at all cost. Pay more for your car if you have to! Good luck.