Arizona GMC Dealers

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Yates Buick Pontiac GMC - Goodyear, AZ

On 9/22/2009 11:43:36 AM ronnieg39 wrote:
We have been taking our Buick to Yates for the past several years and all of the crew, including Joe and Dale and even the courier driver have all been exceptional in their customer service. They are personable, professional and know their jobs! We even visit with Jim Walker in Sales as it doesn't cost a cent to "dream" and if we were ever able to purchase a new Buick, Jim would be our Guy! We would highly recommend Yates for any auto services. We have experienced less than satisfactory service with other dealerships in the past, so makes us especially appreciative of Yates!!!!! You are the best!!!!!!!

Karl Moedl - Yuma, AZ

On 9/30/2008 8:10:35 PM Tintamar wrote:
This was the most unpleasant experience ever dealing with sales people. I was checking out some cars and I gave them my keys so they could look it over for a trade in. After deciding that I wouldn't be able to make the payments on the car I wanted I tried to get my keys back so i could go. The manager would not give me my keys back. I was getting red in the face with anger and feeling helpless. It came down to me having to tell him I hate pontiacs and will never own one please give me my keys now. I walked out of there and had to pull over and rest for a bit because I was so worked up with anger. He did not want me to go without running my credit first and making me buy a car. I will never buy a car from there even if its a good deal. I would rather pay $5000 more for the same exact car elsewhere.