Don't waste your time going to any other dealer - Ladybug
Celeste Fitzpatrick makes the purchase of a new car so much easier and more enjoyable that at any other dealer. She actually CARES about your needs and brainstorms the pros and cons of all your options. Never at any time was there any pressure.
Although I bought my older CR V from her years ago, I stopped by another dealer first. It served to show me the difference real professionalism can make....and the offer was more to my liking as well.
I highly recommend her.
Oil change - Mom2Dejo
Everything went perfectly wonderful at Findlay Honda Flagstaff, as usual! Great people, comfortable waiting area. Awesome service, clean car! Very happy customer, will return many more times in the future.
My first car! - Knjoiner
I love Right Honda! I after a few hours of trying to choose the perfect car, I leased my very first car, a Honda Fit from Daniel! The service was amazing. One of the other employees, Chris, bought us lunch while we waited to meet with finances. It was just a great experience overall and I'm so happy with my new car. It suits me really well and I would definitely recommend Right Honda to any consumer.
The best service - Sara CR-V
Dave with Bell Honda is who I trust with my CR-V. He always goes over everything in detail so I can decide what services my vehicle needs. I don't like feeling pushed or pressured, so Dave is the right guy for me.
Service you deserve at a fair price from Good people - Ryan I.
Short version: Autonation Honda of Chandler over charges, service advisors and service managers are arrogant who don't need your business because they have enough customers who will not question them. I will drive miles out of my way and wait for the superior service from Homda of Superstition Springs.
Scott Pfeiffer treated me like a valued customer and answered my questions with valid reasons for why service is needed. I was at Autonation Honda of Chandler today for an oil change and was given a list of recommended services, but when I asked my questions the response was very short. I wanted to know why the brake fluid wasn't changed with the rear brakes being changed and I was told by Autonation, well it's a separate service. I also asked if there was anything they would do on the cost of I did the rear brakes and the fluid, which were $255.95 and $119.95 and I was told, no they are separate services and that's it. The same questions asked to Superstition and my responses were, the brake fluids are in a sealed system and changing the pads do not require breaking open the seal for the fluids. I was quoted less for both services and when I asked if I did both services today what could they do on the price. I was told over $250 in service they offer a 12% discount. I asked if they could get me in today if I brought it within the hour and I was told yes. I rushed and picked my car from Autonation and took it to Superstition.
Huge difference, Autonation had 1 person waiting and a few cars versus Superstition had several people dropping off and picking up with a long line of cars. This let me know that I was at the Top Spot! If the conversation with Scott was all I had to go off of, it was enough, but after seeing how busy they were I knew it was because they provide Superior Service and are good to their customers.
When I picked up my car I was also greeted by the service manager Tommy Durante who wanted to know what I had done and if I needed anything else. The professionalism, respect and overall genuine service, I see why they are so busy. I will never take my car anywhere else. Funny thing is, when I told the Autonation service manager the conversation I had and that I was offered a better explanation, pricing and overall service, his response was...Okay, I will put add a note that you are a Superstition Springs customer. WOW! And that is their service manager. My car was there and he made no attempt to keep me there and could careless about losing my business. Also, when I mentioned to the advisor I would be noting this in my survey, he asked me if I would mention him. So Brendon Collins and service manager Steve of Autonation are the reason why I will no longer have any service done there. I should thank them for guiding me to a better place for service. I guess it makes sense to drive miles away for the best!
I hope this was helpful and remember, you should be able to ask questions and be appreciated when you are spending hundreds of dollars!
Good Dealership with Good Service - Blackhawk5
I would recommend Chapman Honda as the best Honda dealership in southern Arizona. Good purchase process and outcome and initial service was timely and comprehensive. Nice clean lot and showroom and service setup with service representatives handling everything from processing in to processing out and payment. Convenient, one stop process.
very happy with work you do there shoecase honda - jimtey 001
I was very happy with work you did on a timely matter the service writer Travis was great. I alway go Showcase .I bought car there from you guy team.
Great - ameliaa619
Cody was great! We visited many dealerships and bought a car from him. His customer service definitely helped us made the decision of purchasing a car from Kingman Honda.
Saleman, Drew, was awesome! - Beth
I want to say what a great salesman Drew is. He is personable, listens to his customer's needs and does all he can to get the customer the deal they are looking for. I will send all my friends to him and to this dealership. I have bought 2 new cars from Drew at this dealership and have been impressed both times. Everyone is very friendly and works with customers to make them happy.
Again, the dealership is great and Drew is excellent. He made 2 different car buying experiences wonderful encounters. I have been very impressed.
Outstanding service - Simon2000
Chris in service was so knowledgeable and knew exactly what needed to be done. She really knows her job and gives outstanding customer service. I always take my car to the dealer for service because of the quick service
Outstanding service - Sam
I dealt with Brett Marrs and he was great! Was engaged from the moment I said I was interested. Asked me what I wanted and made it happen. Was a painless and fast experience! Would definitely recommend and go back!
Saeed at Earnhardt Honda - MyHonda
I am really happy with the car that I purchased at Earnhardt Honda. I think the sales consultant Moe Saeed made the car buying experience easy with minimal stress His professional manner and demeanor helped me make the decision to buy without the usual confrontational approach I have encountered at other car dealers and I appreciate that very much.
Great car buying experiance, Dailynn Daniels was the best!!! - Shane K.
I shopped around for over three weeks and Dailynn Daniels from Tempe Honda gave us the best deal!! This was the easiest car buying experience ever!! I would recommend to friends and family.
Thank you - James
Nestor was very helpful--I bought the car for my wife's birthday. She had no idea, but when we came to pick up the car, Nestor put a big bow on the car, as well as a Happy Birthday sign in the window. He helped make her a Happy Birthday. Thanks Nestor--some touch...Jim Ruechel
Don't trust the finance department - grdone1970
I came to the dealership looking to purchase a new car.I was greeted by Mike the salesman,and after telling him what I was looking for,we test drove the accord. I liked it so we went inside to start the negotiation process,and that's when Paul enters the picture. I expressed to him that I had my own financing when he begins to tell me that he thinks he has a bank that could beat my credit union rate.He said he would get to work on it while I went to get some lunch. I get a call about an hour later saying give him another hour.I never received a call back from him, so I found another car to purchase.When I called the credit union to pick the check up for my new car,I find out that this guy shotguns my credit app.Even submitting the app to my own credit union that he knew I had my pre-approval through.The loan officer told me that there was a contract already ready to sign. Keep in mind I never received a call back from this dealership.A Slimy way to do business in my book.If you're in the market for a new honda, give Lawley Honda in Sierra Vista a shot.Not only was the salesman laid back, but the whole process was painless.I was also able to purchase the car for almost 2000.00 dollars less.Well worth the drive.I will never buy another car in Tucson again.Shame on you Autonation Honda