Excellent buying experience - P&Q
Dinu was a joy to deal with. He made the buying experience easy, but he went well beyond that. He made sure the car was exactly what we wanted, and followed up with several calls to make sure we were happy and whether we needed anything. Dinu is highly recommended.
Best Buying experience EVERY - Gary B
As a Federal Law Enforcement Office for over 24 years I pride my self on honesty and integrity. That is It what I found at Mercedes-Benz of Tucson. Outstanding sales service from Adrian Schumacher. Super dealership. Just like good friends.
Purchase of New E 300 Sedan and First Service Experience - fkriess
Just took delivery of 2017 E Class Sedan and could not be more satisfied with the overall experience. Sales Consultant Michael Sobuszek was excellent and worked with me to make the right decision. There was no pressure and unlike other dealerships, they didn't use the typical tactic of turning me over to a Sales Manager in order to press and close the deal on the spot for lack of a better word. They gave me time to make the decision.
The finance process was smooth and no pressure to try to upsell me on added features or costs.
Finally, I had to take the vehicle in to get my tire pressure checked. The service advisor was amazingly helpful in showing me how to reset the pressures and explained in detail how overall process worked and how the pressures were set and maintained. He then actually volunteered a car wash, if I had time, which I've never had a service advisor offer before. I've always had to ask about car washes. This was a very nice surprise and much appreciated.
I have say that after nearly 40 years of dealings with car dealerships and vehicle transactions, that this by far was the most pleasant. I've been into the dealership a couple of times since the purchase and the staff has been open and friendly, which I haven't seen before after making the purchase.
I would not hesitate to recommend this dealership, if you are considering a new or pre owned Mercedes.
Fabulous - Karen
I recently leased my 4th Mercedes and this was by far the best experience I have ever had. Lou Gordon made it the quickest..smoothest...hassle free transaction....believe it or not I did my entire deal over the phone in 15 minutes. He came highly recommended to me and I will now do the same. Isaac was also a gem to deal with...he handled everything when I picked up my new vehicle...so nice and I was in and out in no time !!! You will not regret working with them.
Saved the Day - Mercedes Mama
Best Service experience yet. I have gone to 2 other Mercedes dealerships but this one went above and beyond when my car broke down on freeway.
Gave urgent, caring service - Munchiesgrannyforever
Daughter and 4 grandchildren had flat in my car late at night. They had to stay over until dealership opened his morning. Kyle in service was THE BEST! He had us give him the tire numbers and brand so he could locate the tire without her having to sit and wait at the dealership with all the kids. When she did arrive, they had the tire ready and changed it out and got them back on the road. Kyle gave the little ones something to eat. Above and beyond the call of duty. Thank you Kyle and Mercedes Benz of Chandler.
Mercedes-Benz of Scottsdale