One year later; still in love. - Amy loves Tino
I get a lot of comments about my car. I love her! But she and Tino are neck and neck.
I would drive 500 miles to buy from Tino. I'll never buy another Mercedes from anyone else.
Thank you for a great experience helping me find just what I wanted! Love TINO and the great team that makes him look good. I love mercedes-Benz of Scottsdale.
Excellent Buying Experience - Oscar
Natasha worked with me for months, until she found the vehicle I wanted. She never gave up on me and took me seriously. Natasha is patient, knowledgeable, professional and very easy to talk to. She made the whole Mercedes-Benz of Tucson experience pleasant and completely painless.
Great sales experience - Kristen1
I leased a new vehicle and it was an overall great experience. Very friendly and easy to work with. I highly recommend them and plan on going there for my next car.
Great Experience - keitho
I have purchased lots of cars over the years and this is the first time I have ever been to a Mercedes dealership. Our experience was off the charts as far as honesty, comfort, trust, efficiency and respect. Hats off to Lou and Aaron and the rest of their team for making this happen.
Wonderful customer service ! - Star Kelley-Raymer
I could not have been happier with my sales experience and the way I am treated as a customer. I absolutely dreaded the experience of having to purchase a new car and the entire staff have been helpful and friendly. Greg Ring, sales manage, has gone not of his way to make me feel like a VIP. Greg Szymanski, service manager has been very responsive. I had told my sales person, Lucius, exactly what I was looking for in a used car and my expectations were exceeded. I will probably have the car for many years! However, I will certainly encourage my husband to buy a car from Mercedes Benz of Flagstaff when he is ready for a new vehicle.
EIS Benz C300 Sport 2009 82,000 miles - Dusan
Well, I will like to start with the fact that Darian (the representative) was extremely professional, however, they overcharged me on hours BIG Time. I did an online research and it takes about 2-2.5 hrs max to replace the EIS system on the Benz and This people charged me $382.44 for the part plus 6.5 hrs of labor (For What :)) in the amount of $962.00 plus Misc Charge of 48.99 (I do not have any idea for what, no one specifically explained that to me), in total $1427.09 for the EIS change. I am really laughing loud how Big of a joke I am when I allowed this professionals to do that to me. I am owning my benz for exactly 5 years and it is clean like a whistle, always done the maintenance on time with the best guy for the Benz in entire Phoenix/Scottsdale. 2 days after the service I have received a customer service phone call follow-up and I expressed my concerns (I could not discuss while I was picking the car, because I was in rush, I literally 2 days prior become a dad for the 1st time :) and it was very inconvenient because we do have only one car at the moment). However, on my request to talk to their manager no one followed up and I am really upset because of that. I wish I could post my entire bill here, so everyone can see how overcharged I was for this service. I am very disappointed and this never happened to me in Benz of Scottsdale dealership. I truly hope they will call me back and if they have any integrity return my money for extra 4.5hrs of charge. Also, I am going to send the details to BBB and hopefully they can help me. My suggestion is to stay away from this place, I wish them all the best!!! Thank you for reading.