Excellent buying experience - P&Q
Dinu was a joy to deal with. He made the buying experience easy, but he went well beyond that. He made sure the car was exactly what we wanted, and followed up with several calls to make sure we were happy and whether we needed anything. Dinu is highly recommended.
Best Buying experience EVERY - Gary B
As a Federal Law Enforcement Office for over 24 years I pride my self on honesty and integrity. That is It what I found at Mercedes-Benz of Tucson. Outstanding sales service from Adrian Schumacher. Super dealership. Just like good friends.
Service - Excellent Experience - fkriess
Service here has been nothing short of spectacular. Always greeted professionally and Tina Griffith is very detailed and conscientious paying attention to details. Explains the process and keeps me informed about the status of the work. Best service experience ever.
Well cared for and treated with respect. - frenchdoc
Remington Logue and Craig Zielinski are a great team. They provided the service needed to make the arrangements for us to turn in a 2014 and lease a 2017 C 300. There were some complications regarding the dates of the arrival of the new car and the turn-in date of the older one and they handled the matter in order to make it an easy transition for us. Remington worked out a favorable lease arrangement and Craig responded promptly to questions and concerns and had Mark out to our house to insure the garage door functioned properly with the new car. I have leased a number of Mercedes from Remington and Craig and will continue to work with them in the future.
Wonderful customer service ! - Star Kelley-Raymer
I could not have been happier with my sales experience and the way I am treated as a customer. I absolutely dreaded the experience of having to purchase a new car and the entire staff have been helpful and friendly. Greg Ring, sales manage, has gone not of his way to make me feel like a VIP. Greg Szymanski, service manager has been very responsive. I had told my sales person, Lucius, exactly what I was looking for in a used car and my expectations were exceeded. I will probably have the car for many years! However, I will certainly encourage my husband to buy a car from Mercedes Benz of Flagstaff when he is ready for a new vehicle.
Mercedes of Chandler & service advisor, Ray Courtney, Rock! - stacy A.
I have been a Mercedes owner for 4 years and have been extremely impressed with not only the quality of my vehicle, but my rock-star service advisor, Ray Courtney.
I've had the pleasure of working with Mr. Courtney for two years now, and I will not request anyone but him. I highly recommend Mr. Courtney to anyone driving a Mercedes.
Mr. Courtney is the epitome of exceptional customer service - if he isn't able to pick up his phone when called, he immediately calls back and emails are answered quickly. Mr. Courtney is all about doing the right thing for his customers. He is patient, demonstrates remarkable follow-up skills, and always takes the extra time to explain what's going on with the vehicle. More importantly, I have 100% trust and confidence with Mr. Courtney and know that he will not charge me for something my vehicle does not need.
Working with Mr. Courtney is an absolute pleasure. Even though the new Mercedes-Benz of Gilbert is much closer, I will continue going to the Chandler location for all service and repairs because of Mr. Courtney.
For all of you Mercedes owners, take your vehicle to Mercedes-Benz of Chandler and request Ray Courtney - you won't be disappointed!