The dealership is good professional and do quality work, - Stpete1313
The dealership is good professional and do quality work, however, Junior, the person that checked me out was rude. I was late coming in for my appt, 16 minutes. I admitted to being late. Junior gave my appt to another person. I asked him why he didn’t give me a call to see if I was on my way, It’s an hour drive to the dealership from my house. He said it wasn’t a Toyota problem, he also said if I didn’t like the service at Toyota of Surprise I could go someplace else. I told him I didn’t want him to be my Service associate. There was more to the conversation I can tell you if needed. This was my second time dealing with him regsrding service of my truck. Both times I found him to be a very condescending,
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