427 Arkansas SRT Service Centers

Steer clear of Bale Collision Downtown on Cross St. - anthonymartinez

Steer clear of Bale Collision Downtown on Cross St. It has been extremely difficult to just get a status update and you have to deal with their infamously rude manager Andy Roberts. They have had my truck since 2/7 and repairs were supposed to begin 2/10. They are now telling me my truck will not be ready until approximately 3/7! Unacceptable for the amount of damage done. I spoke with three different people about what had been done so far and they all had different answers. Andy finally stated he did not want to work on it so I am arranging to have it towed somewhere else.

Brought in 06 Rio for airbag recall. What was quoted as... - rosaphil

Brought in 06 Rio for airbag recall. What was quoted as a 1 hour job by the manufacturer took the service department 3. My vehicle was returned to me with numerous scratches in the interior and plastic coverings that were not returned to their original place. I immediately contacted Bale Kia upon noticing this and left a message which was not returned for 4 days. My call was eventually returned by managers whom were both rude and uninterested in compensating fuel costs for a return trip to the service department despite their poor work. I decided to cut my losses and take my Kia elsewhere for repairs to avoid dealing with subpar service and disrespectful management. I have no intention of returning to their service department or making purchases from their establishment so I asked multiple times to be removed from all contact lists. They still insist on calling regularly despite my requests.

Service Department - Spiritled100000

Service Department MGR Dave Parnell at Bill White Volkswagen is always Professional, Very Informative and Always very Helpful. I rate Bill White Volkswagen a 5 star *****

Great!!!!!!!! - JARVISLSMITH2200.E

It was professional. It was not time consuming. It was thorough. It was effective. It was comfortable. I enjoyed the conversation with the other bmw owners as well.

Good Evening, I had two BMW serviced this week. Kenneth... - Phil

Good Evening, I had two BMW serviced this week. Kenneth Webb from the service department was very courteous, knowledgeable and respectful to all our needs. I will recommend BMW of NWA to all my friends and family. If you want something done right and timely please contact Kenneth Webb. Thank you BMW for an outstanding staff member.

Sales and service are fantastic! We highly recommend... - JayandMargie

Sales and service are fantastic! We highly recommend Cadillac of Bentonville for both. We bought our escalade from Steve and had a problem with the Que screen right away. They took care of the problem quickly with great service. Great staff.

Satisfied customer - Jackandtami

Customer service is alive and well at Caldwell Toyota in Conway, AR! Service manager, Adam Lamb, went out of his way to make sure our vehicle was taken care of to meet our satisfaction. We had a problem w/ our two front doors retaining water. He went out of his way to correct this. He was polite, courteous, and very sympathetic to our distress of this problem. His main goal was to fix our new Rav 4 Adventure and make us happy customers! He couldn't have been more helpful! We will definitely remain customers of Caldwell Toyota. It is so nice to have a manager who genuinely cares! Sincerely, Jack and Tami Snider