Great Service - Brad Reed
Thank you, Josh and Cory, for a seamless and painless and actually enjoyable experience! I turned in my previous lease and enter into a new one. Josh was the point person and he worked amazingly on my behalf - numerous phone calls and conversations with great patience.
If you are looking for an Audi and want professional service, look no further than Walters Audi and make sure you ask for Josh and Cory.
Excellent Service - LosAngeles 12345
I was only here because of a recall. In other words they had nothing to gain. Service was exceptional. Carlos was responsive and so helpful. Great customer service!!
Scheduling is a hassle - Customer
Too much phone tag with service scheduler. Recorded message says unparalleled fast response but it's isn't reality. Once on the phone, person is very nice.
Excellent experience - jasmin san luis
Lalo Nunez provided excellent customer service from the moment I arrived till I left the dealership. He was very professional, had a pleasant tone, polite, and accommodating. The drop-off and pick-up option to a destination was extremely helpful. There was one minor issue I discovered after I arrived home. Although the service invoice stated that the car was washed and vacuumed, I noticed that the interior was not vacuumed. Other than that, it was an excellent experience.
Great experience - Eshain
From the time I walked in to the time I left everyone at Rusnak was professional and courteous and they did a great job servicing my car
Excellent knowledge and assistance - Happy Lodi Customer
It is always a pleasure to be assisted by Vince Webb. He has genuine compassion and wants to be certain the vehicle meets your wants and needs. As this is my second experience with Elk Grove Audi, their sales staff is also extremely courteous and, accommodating.
Sergey was very nice to talk to. He understand the price - evasive
Wanting to check out a car, I thought the sales person was going to be not so good,
But it turn out Sergey Kudriakov is really nice and calm person and understanding.
All the Staff where really nice.. and making me comfortable. while waiting for result..
Thank You everyone..
Professional Service - tahoegirl
I've dealt with Michael Harris as a service advisor for over 5 years and he represent the epitome of his profession. His estimates for both time and cost are 100% accurate and he adds to his professionalism by being both friendly and attentive.
Excellent buying experience at Audi Ontario - mkcdisp01
Great experience in purchase of my first Audi after multiple Mercedes vehicles. Sales process was no pressure and the price was right. Benji Gonzalez, although new to the dealership, provided good support during the selection process.
Wonderful experience! - NicoletteJGuerrero
Brittney Son was so wonderful along with all the other staff at McKenna Audi! David from the service department always kept me updated and had my Audi ready sooner then expected! They made purchasing my Audi Q5 an amazing experience! They were friendly and accommodating from start to finish!
Top Reviewed Specialists At This Dealership
Audi Brand Internet-Fleet Specialist
Audi Brand Specialist Internet
General Sales Manager
Best Experience Ever!!! - Vita Evans
Best car buying experience I've EVER had. Ash was great. He is a man of his word and made sure everything was smooth for me. He kept his word all the way to the end. Keyes Audi had an awesome 2013 Kia SXL, fully loaded for the best price. The price and car were so good, that another customer tried to buy the same car immediately after we returned from the test drive. But Ash fought for me and for that I am so thankful. I'm so happy with my car and special thank you to Ash for making my experience AWESOME. You are the best!!!
Love my Audi A6 - KellyP
I bought an Audi TDI from DCH previously. Absolutely loved my TDI. Then everyone discovered VW did a little magic on the emissions. Well I decided to take the buyback offer. It was a long and unknowing process. Steve Handler and Howard Schwartz were amazing through the process. They found me an absolutely amazing Audi A6 with everything on my wish list. They made sure I had my new car when Audi finally bought back my old car. I am so thankful for all of the support from DCH Audi, Steve Handler and Howard Schwartz to make sure I had the car I wanted when Audi bought my TDI.
Thank you Steve, Howard and the entire DCH Audi Team.
The Ritz Carlton of Car Dealerships - Kvr6turbo
Coming from the Hospitality Industry, I am very observant of customer service and the whole experience when I go to any establishment. The staff at Rector Motors is equal to or in-fact better than what Ritz Carlton is to the hotel industry.
My first experience started off with the Sales team and Michael Chang gave me such a great experience, that I ended up buy 4 Audis over the last 6 years and will be purchasing another car from them in the near future. Michael is my go to guy and if he is not there then Randi Hill is great as well; he is a very knowledgeable car guy. Everyone in sales, from Craig and Jennifer down, know how to make you feel like you are not just a number, but a real person.
When it comes to servicing my car, I always experience a wonderful experience when I pull my car up to Julio and his team. The service managers are the finest I have ever met in any dealership, thanks to the leadership of Dennis. Hector is my service manager, but Larry, Mark, Roger, Joe, Devin, and George are all on top of their work. When I check out, I always see a smile from Joyce and it lightens my day.
Now the parts guys, Jimmy, Sachin, and David who are all managed under Lawrence’s great leadership are top-notch and always willing to help.
I highly recommend anyone to give Rector Motors a chance over the other “Big Company” owned dealerships where you’re just a number.
GREAT SERVICE DEPT! - TOE
Just purchased a brand new car from this dealership & was bringing it back to have some accessory work done. Walked in & Greg smiled at me so I picked him as my service advisor, plus he had GREAT energy & seemed kind. Let me just say he is WELL knowledge about Audi's & other vehicles. I was impressed.He had me checked in quickly & even programmed my gate/garage opener for me and sent me over to see Maria who was smiling, helpful & gave me a loaner vehicle for the day. Greg had my vehicle back to me in a timely fashion & I am a happy satisfied customer & will return for further service needs.
Everyone was great and helpful except one employee - Palo Alto Driver
I came to this dealership looking to become a new member of the Audi family. Denis was my initial salesperson and unfortunately it was not a good experience. He seemed to be disinterested and standoffish. Once in his office, I described to him the confusion when he gave me a retail value of the vehicle that was different than the retail value on the official website. After stating that I felt the different values were misleading, he proceeded to get very agitated and felt "uncomfortable" with the fact that I felt two different values were misleading. We were given another salesperson and the rest of the experience was amazing. Denis I would give 1 star, the rest of the experience 5 stars.
A great buying experience!!! - Audi A7 Pam
From the first phone call to the dealership thru the whole process.... i am very impressed!!
Very professional, knowledgeable, and most of all (for me) not a typical pushy salesperson.
I would recommend Rohit to be the go to person to buy a car from Audi Fresno. I have already referred Rohit to two people. Thank you so much! Love my car!!!I purchased an A7.
Best experience ever!!! - VeroB3
This dealership was the best Audi dealership so far!!! They exceeded my expectations and were very positive and friendly! All staff is hardworking and they will do what needs to be done to help you out!!!
I need more stars! - ALO415
Why are there only five stars?! I need more!
I have to say that this was one of the best car experiences I've had. I went to the dealership looking at the VW SUVs and with the help of James Jamous, I am ready to roll. He was awesome, very knowledgeable, and made sure that I was feeling good about the lease we set up. I would highly recommend this dealership and commend them for making this customer very happy.
Great service advice again. - Steve Winogradsky
I worked with Scott Gomez on many occasions when Auto Gallery had the Audi dealership. He always listened to my concerns and recommend only what was necessary for service. I was glad to see him in Calabasas and got the same excellent treatment. Rafael took over on Scott's day off when I picked up my car and also provided good advice.
Best service in town - Griff
Luka Tukvade was very nice, friendly,
Knowledgeable about my Mini Cooper.
Was not expecting this pleasant experience. The show room was nice
And clean (very important)
I would recommend Audi of downtown
LA. And definitely Mr. Luka Tukvade.
Thank you , Luka and Thank you team
Audi of Downtown LA!
Awesome Sales Experience! - mistah tee
Traveled around between several brands and dealerships until I ran into the most knowledgeable and friendly sales person in Lucas Kielar who made the car buying process easy and enjoyable. Would highly recommend Lucas and Hoehn Audi in Carlsbad as it was a truly professional experience.
Great Experience - Fratten
Great experience purchasing a car. Chris was helpful, knowledgeable and made the entire process enjoyable. We were quickly able to find the right car for us.
Great experience - Zish12
Visited a couple of Audi dealers in the area. Santa Monica Audi had the most professional, knowledgeable, and friendly staff. Highly recommend going to their dealership!
Q7 purchase - mising1
Mustafa was a pleasure to work with as well as his manager Greg.
They were professional throughout the transaction. He followed up with me even after car was purchsed.
Very Happy - Frank
Raz and Todd both work with on the car we wanted, These guys were professional and extremely help full, I never felt they were trying to "sell" us anything; they were there to help us buy the car right for us.
It was awesome working with them, they are highly recommended.
Purchased An Audi Q3 - Bebelle7
My wife and I had been looking for a new Audi we shopped around I got a call from Shane at Penske Audi West Covina he had the Audi we were looking for at a great price you know what they say Happy Wife Happy Life Thanks Shane.
Above & beyond in sales and service-First Class with heart! - PacCoastCEO
After owning a BMW for years I leased an Audi A8 3 years ago through Tim Lofano when Audi was located on Market, I so impressed then by kindness and non-bull salesmanship that I lured away from BMW!!! During that time Audi moved to their new & impressive location adding much more room, I've been extremely happy with the service and care Rolando, my service Manager always provided, they make you feel like you belong there! I loved my car but my 3 year lease was up this past month and I entertained both the BMW 740 and a new Audi A8L with all the bells and whistles on both. I sent a note to both Audi and BMW sales stating I was between the two and it would now come down to what deals could be provided.. within minutes Audi (Tim Lofano) reached out and told me to take the car home for a day and offered me one heck of deal.. I let BMW know with no response at all... Tim is so genuine and the type of person you'd want to do business with no matter what you were purchasing! I obviously took the offer and LOVE my new A8L and look forward to being spoiled again for another 3 years! Also thank to Chris McIrvin for holding my hand and showing me all the bells and whistles when I picked up the car!
LOOOVE! - beckycarmona
I absolutely love love this place! I purchased my Audi Q5 6 months ago and i am so in love with her. When i first walked into Audi i did not go there with the expectation of purchasing a car. I really didn't even think i could own an audi! Steve Clark was very professional and did everything he could to help me! He dedicated his time to me and he as well as his team at audi made my dreams come true! Not only with helping me get financed but with getting me a low APR and with payments i can afford. This location and everyone in it really make me feel welcomed and important and like family! I highly recommend this location.
Honest and responsive - Roozbeh0
I was looking to purchase a used Bmw ,,,I found my car in their dealership and they were working with me to give me the best possible sales experience ,,,,,AMAL was my sale rep ..he was so responsive and professional ,,,I highly recommend this dealer to have a hassle free and smooth car shopping experience
I've not own=ed a Audi for awhile, but... - stanevan123
I just purchased an A7 (used 2013) and one of the reasons I purchased the vehicle from Audi Stevens Creek (ASC) was based on my great experiences, in the past, with the service department. I expect that to continue when I bring the A7 into ASC for services and/or repairs.
I was simply curious what others might have experienced so I came here and... was really surprised at the number of negative - sometimes super negative - reviews.
I encourage anyone reading these reviews to first find out for yourself vs. rushing to this dealership based on the positive reviews, like mine, OR running the other direction based on the negative ones.