Dependable and Courteous - RAHEEL HAMEED
My husband bought his A6 from Walter's. He is really happy with the service provided by the staff and follow up with setting the car with our garage specially the attitude and knowledge of his sales agent.
Amazing - Grossman1
Great dealership. My experience was excellent and I will for sure go back. I am going to recommend my husband look at Audi as well for his next car
Service by Audi Rusnak Pasadena - Audi - Rusnak
Henry Perez always provides the best service when I need to get my car serviced or if I ever have any issues. He is extremely knowledgeable, great customer service. I will always wait to book my appointment to ensure he manages my needs.
Amazing customer service. - Alan
The team in service is the best in class. Very polite and always with an honest and accurate answer to my needs. Can't recommend them enough!
Ready to help - Kristinsk
Whenever I have any issues or just require basic service, Westlake always takes care of everything!! Adam Ummarino is friendly, personable, easygoing and always looking out for me as a customer.
PLEASED - Laurie
We were very pleased with our buying experience at Elk Grove Auto. We got a very fair price and Daniel Pasqual was professional and knowledgeable.
Customer service - Hydee2017
Manny has an excellent customer service. He listens to what I need and answered my questions. As soon as my car was diagnosed he called me right away and informed on what needs to be done. Most of all I was satisfied with the service.
On-Time Professional Service - cb
My service rep, Natalie Lucido, was able to get my vehicle service completed the same day after I was warned that things were very busy and it might take 2 days to complete. A loaner car was readily available and my drop-off and the later pick-up experience were handled quickly and professionally.
Wonderful service !! - Lalahuevo
My advisor Luis Macias was Amazing. Explained very calmly And easy to understand terms. Always kept me updated never had any issues wonderful experience here
McKenna has a very good team , Thank you Lawrence - Audigul
Great Team, they are very nice people to work with and they are trying to sale you a car not turn you down, you guys are the best thanks for all of the cars that l bought from McKenna .... see you soon
Top Reviewed Specialists At This Dealership
Audi Brand Specialist
Love my Audi A6 - KellyP
I bought an Audi TDI from DCH previously. Absolutely loved my TDI. Then everyone discovered VW did a little magic on the emissions. Well I decided to take the buyback offer. It was a long and unknowing process. Steve Handler and Howard Schwartz were amazing through the process. They found me an absolutely amazing Audi A6 with everything on my wish list. They made sure I had my new car when Audi finally bought back my old car. I am so thankful for all of the support from DCH Audi, Steve Handler and Howard Schwartz to make sure I had the car I wanted when Audi bought my TDI.
Thank you Steve, Howard and the entire DCH Audi Team.
The Ritz Carlton of Car Dealerships - Kvr6turbo
Coming from the Hospitality Industry, I am very observant of customer service and the whole experience when I go to any establishment. The staff at Rector Motors is equal to or in-fact better than what Ritz Carlton is to the hotel industry.
My first experience started off with the Sales team and Michael Chang gave me such a great experience, that I ended up buy 4 Audis over the last 6 years and will be purchasing another car from them in the near future. Michael is my go to guy and if he is not there then Randi Hill is great as well; he is a very knowledgeable car guy. Everyone in sales, from Craig and Jennifer down, know how to make you feel like you are not just a number, but a real person.
When it comes to servicing my car, I always experience a wonderful experience when I pull my car up to Julio and his team. The service managers are the finest I have ever met in any dealership, thanks to the leadership of Dennis. Hector is my service manager, but Larry, Mark, Roger, Joe, Devin, and George are all on top of their work. When I check out, I always see a smile from Joyce and it lightens my day.
Now the parts guys, Jimmy, Sachin, and David who are all managed under Lawrence’s great leadership are top-notch and always willing to help.
I highly recommend anyone to give Rector Motors a chance over the other “Big Company” owned dealerships where you’re just a number.
Best Experience Ever!!! - Vita Evans
Best car buying experience I've EVER had. Ash was great. He is a man of his word and made sure everything was smooth for me. He kept his word all the way to the end. Keyes Audi had an awesome 2013 Kia SXL, fully loaded for the best price. The price and car were so good, that another customer tried to buy the same car immediately after we returned from the test drive. But Ash fought for me and for that I am so thankful. I'm so happy with my car and special thank you to Ash for making my experience AWESOME. You are the best!!!
GREAT SERVICE DEPT! - TOE
Just purchased a brand new car from this dealership & was bringing it back to have some accessory work done. Walked in & Greg smiled at me so I picked him as my service advisor, plus he had GREAT energy & seemed kind. Let me just say he is WELL knowledge about Audi's & other vehicles. I was impressed.He had me checked in quickly & even programmed my gate/garage opener for me and sent me over to see Maria who was smiling, helpful & gave me a loaner vehicle for the day. Greg had my vehicle back to me in a timely fashion & I am a happy satisfied customer & will return for further service needs.
Everyone was great and helpful except one employee - Palo Alto Driver
I came to this dealership looking to become a new member of the Audi family. Denis was my initial salesperson and unfortunately it was not a good experience. He seemed to be disinterested and standoffish. Once in his office, I described to him the confusion when he gave me a retail value of the vehicle that was different than the retail value on the official website. After stating that I felt the different values were misleading, he proceeded to get very agitated and felt "uncomfortable" with the fact that I felt two different values were misleading. We were given another salesperson and the rest of the experience was amazing. Denis I would give 1 star, the rest of the experience 5 stars.
A great buying experience!!! - Audi A7 Pam
From the first phone call to the dealership thru the whole process.... i am very impressed!!
Very professional, knowledgeable, and most of all (for me) not a typical pushy salesperson.
I would recommend Rohit to be the go to person to buy a car from Audi Fresno. I have already referred Rohit to two people. Thank you so much! Love my car!!!I purchased an A7.
Honest and responsive - Roozbeh0
I was looking to purchase a used Bmw ,,,I found my car in their dealership and they were working with me to give me the best possible sales experience ,,,,,AMAL was my sale rep ..he was so responsive and professional ,,,I highly recommend this dealer to have a hassle free and smooth car shopping experience
Best experience ever!!! - VeroB3
This dealership was the best Audi dealership so far!!! They exceeded my expectations and were very positive and friendly! All staff is hardworking and they will do what needs to be done to help you out!!!
I need more stars! - ALO415
Why are there only five stars?! I need more!
I have to say that this was one of the best car experiences I've had. I went to the dealership looking at the VW SUVs and with the help of James Jamous, I am ready to roll. He was awesome, very knowledgeable, and made sure that I was feeling good about the lease we set up. I would highly recommend this dealership and commend them for making this customer very happy.
Job well done - Msusson
I was very pleased with the overall experience servicing my q5 at Audi Calabasas. I would def recommend the service department to anyone that owns an Audi vehicle.
Audi SQ5 - Biopers5
Had a great experience buying my new Audi from Audi Downtown LA. The Agent I dealt with, Mesfin, was extremely helpful and responsive from the start. And my car came early too!
My only source for service! - suepap
It's expensive, yes, but I trust them and try to use as many of the discounts as possible. They are reliable and always are willing to give me a loaner!! Thank you Hoen!
Ashraf is the man - Sandy71402
He made it a very pleasant and informative experience and made me vent I feel very comfortable on purchasing my new Audi thanks again and you will see me soon thank you
Great Experience - Fratten
Great experience purchasing a car. Chris was helpful, knowledgeable and made the entire process enjoyable. We were quickly able to find the right car for us.
Q7 purchase - mising1
Mustafa was a pleasure to work with as well as his manager Greg.
They were professional throughout the transaction. He followed up with me even after car was purchsed.
Very Happy - Frank
Raz and Todd both work with on the car we wanted, These guys were professional and extremely help full, I never felt they were trying to "sell" us anything; they were there to help us buy the car right for us.
It was awesome working with them, they are highly recommended.
Purchased An Audi Q3 - Bebelle7
My wife and I had been looking for a new Audi we shopped around I got a call from Shane at Penske Audi West Covina he had the Audi we were looking for at a great price you know what they say Happy Wife Happy Life Thanks Shane.
Above & beyond in sales and service-First Class with heart! - PacCoastCEO
After owning a BMW for years I leased an Audi A8 3 years ago through Tim Lofano when Audi was located on Market, I so impressed then by kindness and non-bull salesmanship that I lured away from BMW!!! During that time Audi moved to their new & impressive location adding much more room, I've been extremely happy with the service and care Rolando, my service Manager always provided, they make you feel like you belong there! I loved my car but my 3 year lease was up this past month and I entertained both the BMW 740 and a new Audi A8L with all the bells and whistles on both. I sent a note to both Audi and BMW sales stating I was between the two and it would now come down to what deals could be provided.. within minutes Audi (Tim Lofano) reached out and told me to take the car home for a day and offered me one heck of deal.. I let BMW know with no response at all... Tim is so genuine and the type of person you'd want to do business with no matter what you were purchasing! I obviously took the offer and LOVE my new A8L and look forward to being spoiled again for another 3 years! Also thank to Chris McIrvin for holding my hand and showing me all the bells and whistles when I picked up the car!
LOOOVE! - beckycarmona
I absolutely love love this place! I purchased my Audi Q5 6 months ago and i am so in love with her. When i first walked into Audi i did not go there with the expectation of purchasing a car. I really didn't even think i could own an audi! Steve Clark was very professional and did everything he could to help me! He dedicated his time to me and he as well as his team at audi made my dreams come true! Not only with helping me get financed but with getting me a low APR and with payments i can afford. This location and everyone in it really make me feel welcomed and important and like family! I highly recommend this location.
Unparalleled Service from Trena Dowell - Satisfied Customer
Several months back I was in the market for a very rare Audi (a new S5 with a manual transmission and certain specified options) and I stopped by Audi South Coast (formerly Commonwealth Audi) not really expecting them to be able to help me. I was greeted by Audi Brand Specialist, Treena Dowell, who proceeded to take down the particulars of the car I was looking for. She said she would look into it further and get back to me. Frankly, I knew the car would be almost impossible to find and I didn't really expect to hear back from Treena. Boy, was I wrong!
Overnight she had researched what new cars were expected in at her dealership in the near future and she performed a country-wide search to see what other dealers would be receiving. While initially she didn't find the exact car I was looking for, she did, over a period of not days or weeks, but months (!!), continue to look for the car I wanted and she contacted me on a weekly basis over a period of months to continually update me on what new S5 cars were in the pipeline. Because this generation of the S5 was coming to an end with this model year, and because the next generation car wasn't going to be offered with a manual transmission, the selection available was very limited and ultimately I did not end up buying a car from Treena, but I can guarantee you she is the person I will not walk - but run - to the next time I am in the market for an Audi. Polite. Professional. Courteous. Just very pleasant to deal with and, unlike many "sales professionals" in the car business, Treena did everything she said she would do. She returned all communications from me lightening fast and no question or request was too much trouble.
I've bought many cars over the years and unfortunately the followup from sales personnel is spotty at best. Treena restored my faith that there are still folks out there that are willing to work for a sale and even when it appears a sale will not be forthcoming, they still go the extra mile because they know there might be a next time. When have you ever had a car salesperson contact you every week over a period of several months just to keep you abreast of the availability of a certain model you are looking for? This simply doesn't happen. She was tireless in looking for the car I wanted and she left no stone unturned. I cannot recommend her services highly enough.