Service is UNPROFESSSIONAL - burgers09
I wish stars did not exist for this review because this place definitely deserves ZERO. Last month, some idiot technician overpriced me on some tires here when I was clearly trying to price match with him. He prided himself for use to working at a tire shop too.. I believe his name was John or Joe and he even threw his service technician who was doing my oil change and tires under the bus by saying he's going to be fired soon for his poor performance.. Do you think a customer wants to hear that? On top of all this, I booked an appointment at 8 a.m. and didn't leave until 12 p.m. while other people just walked in and out without an appointment. Also, I am waiting on Tom (service manager) to give me a check that refunds about 5% of what they over priced me on tires. Do not service your car here or even buy a Mitsubishi anymore. I would rather service my car at American Tire Depot on Cerritos Ave and Walker. They have honest workers there who break things down for you. Avoid this dealership at all costs! THIS PLACE IS TRASH!
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