On 4/30/2013 12:10:22 PM Cherryjeri07 wrote:The employees at this dealership made purchasing a car easier than ever! They listened as I explained exactly what I wanted and the budget I had, and then delivered exactly that! I never once felt like anyone was just trying to make the sale or make some money, but they were genuinely trying to put me in a car that I would be happy with. My purchase was also thrown into a time crunch because I was in the process of moving, and they were so helpful in making it happen.
On 4/17/2013 5:01:11 PM JimRoad wrote:I was helping my father in law buy a used XC70 and noticed the dip stick and fill cap had serious sludge reside. My sales man said we could talk to a mechanic about it, so we took the car down to service, and I was told it was normal.
What would have been normal is to blush while telling me this line.
What would have been real is to at least say that it looks like the oil change interval was exceeded over the life of the car. I find it interesting that this dealership had done all the maintenance for the life of this car.
I would never use service department.