On 5/21/2013 10:37:22 PM NancyG1992 wrote:I inquired on line about the G37 convertible. Angelo Panico reached out to me with lightening speed. I described what I wanted and he promptly quoted a reasonable price for the car. I was incredibly busy at work and was hang trouble slating time to come in. He gently reached out to me a couple of times without becoming intrusive or obnoxious , which is a very challenging process to manage. When I was able to schedule a time, he was incredibly accommodating and was ready and waiting when I got there. He was courteous, as was the entire staff. They all wanted to make sure I was comfortable and taken care of.
Angelo was very thorough walking me through the car's features. I had a trade and he arranged for a prompt and fair appraisal for my trade and did not attempt to play with the numbers and move the value of the trade somewhere else. He was patient and thorough. The finance representative was also extremely courteous, honest and thorough. I am 51 years old and have purchased a lot of cars, including one from this dealership. With courtesy, patience and integrity, they made a process that most people dread a pleasant experience.
Angelo followed up with me within one business day to schedule my tinting. I purchased the maintenance package and Angelo made sure I scheduled my first oil change before I left. I experienced excellent service with my first car purchase here. Fortunately, my experience was limited to routine maintenance as Infiniti makes an excellent car. I highly recommend this brand and this dealership with no reservations.
On 5/21/2013 7:28:44 PM hattiendavid wrote:Very nice and helpful! I will be recommending friends and family to go there. Everyone there was nice and smiling and asking us if we needed anything to drink.