Florida Mini Dealers

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Vista MINI - Coconut Creek, FL

On 5/21/2007 3:19:26 PM bonleven wrote:
After a small accident, I left my car with Melanie. I Wish I would have read these reviews first. They NEVER answer the phone in collison. DO NOT TAKE YOUR CAR THERE!!!!!
It took over a month and they never even told me when my car was done. Melanie lied to me and told me it was Allstates fault, but Allstate had everything documented and showed that VISTA BMW collsion was at fault. They are simply unbelieveable. They kept asking for supplementation and taking a ridiculous amount of time to get it done.

Minor damage taking one month and I paid over $1000 in rental car coverage.

Vista MINI - Coconut Creek, FL

On 4/24/2007 1:01:00 PM lilcandygirl wrote:
I had a minor car accident and it took them 3 months to finish. Every single time I call the collision advisor, he tells me they found something else that needs to be repaired. The whole experience was horrible. The advisor never had the initiative to call me. I had to call him to keep myself updated what's going on with the car. I called him once a week and out of all those 9 times I called, I've actually only spoken to him once. He never picks up the phone and just lets the voicemail get it. It's worse than baby-sitting!!! Unless you have a spare car, I warn you not to get your car serviced here because they don't care about getting your car out of the shop immediately.

Customer service is not their specialty!!!
BUYER BEWARE!!!!