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Mike Patton Ford Lincoln Mercury - LaGrange, GA

On 10/27/2009 7:37:00 AM gmr31822 wrote:
Quentin,



Thank you for helping us find just the car we wanted. You were right when

you asked us to give you all the details, down to the interior color,

and you delivered! Your professionalism is what customer service is all

about. You represent Mike Patton Auto Group very well!





Deidre & Greg Rodgers

Mike Patton Ford Lincoln Mercury - LaGrange, GA

On 10/21/2009 4:15:51 PM nicholas.isles wrote:
I am a 2LT in the US Army. I bought at Mike Patton from Quinton Kelley just after I commissioned from OCS, and on my way to Ft. Gordon. I needed a car on short notice when the private purchase I was going to make turned out to be misrepresented. The car was quite nice (2008 Mustang, silver, V6), and had exceptionally low milage for below KBB price (about trade in price, from a dealer with a warrenty). Only issues: On the test drive Mr. Kelly kindof gunned it - IMO the dealer wants me to think of the car as mine already, and I personally would be mad if I let you drive my car and you were hot-roding it, but probably he was trying to show off its pony-car nature (it's a mustang after all); and the trunk light was burnt out (they replaced it before pickup).
On the plus side, the service was great, friendly, and attentive. They let me test drive a car I was 99% not going to buy, listed to my preferences on style, color, etc and showed me cars based on that. Mr Kelly didn't try to sell me anything I didn't want, and this dealership makes a practice of offering the lowest price up front with no haggling - so no worries that I was getting a run-around because my negotiating skills weren't up to par (I wouldn't meet someone else with the same car from the same dealer for 2k less). Lastly, I was in uniform at the dealership, and they made a PA announcement about me (I had just commissioned and all that), and everyone came and shook my hand. People who live next to the military, expecially in the South and red states will do that - actually approve of and say thanks for putting it on the line for the USA. It was really cool, especially as I had just joined the Army a few months prior. I'm currently in Germany, so if I buy a car over here it'll probably be from the military sales (they can really hook it up, negating shipping costs and all that), but if I was in the region, I would go back to this dealership.