Excellent - Ts123
This is a great place to purchase a car and they also provide excellent service. Maria Fennell is a great salesperson. This is the second car is have purchased from Maria and Heywood Allen. I received a good price on both cars.
Great experience - djh30701
Keith was easy to work with no pressure very knowledgeable about the Toyota 4 runner explained everything about the service show around the service dept people seems to very nice
Top Reviewed Specialists At This Dealership
Everyone was very professional. - hdaddy
I didn't feel like I was getting the run-around like I did at other dealerships. I felt we were treated fair. Everyone was very friendly.
Amazing - Esme44
Was helped by salesman Adil, he made the process very easy and fast. Will recommend to family and friends and be returning in the future
Assistant Sales Manager
Courteous Service department - John's Ford
Have been dealing with this service department for several years now Always knowledgeable and courteous advice and service. Have purchased two vehicles from this dealership and used them for service on both of them
Amazing Experience! - JCDC
Sunday we went to look at a new SUV. When we pulled up we were given time to look around and then we were met by Mr Leon Poole. He asked me a few questions and more importantly- he listened. He showed me exactly what I wanted and he even suggested options that would save us money. He truly looked out for our best interest. We found the perfect Highlander and he made the whole experience easy and non pressured. Thank you Mr Leon for all of your help! We definitely enjoyed our experience! And I love my new Highlander!
Unprecedented Service - Brianna
I recently purchased a new vehicle at this dealership. Every person I encountered was phenomenally helpful. I was assisted by Greg, Jamel M., Antavia, Pat, and Demetrius and I am thankful for their sincerity, generosity professionalism, and patience. I could not have imagined a better car buying experience. Everything was thoroughly explained to me. They really went above and beyond and I am very much appreciative and satisfied with my purchase. Customer service here is by far the best in comparison to other places I’ve dealt with. My experience was easily a 5/5.
Amazing Staff! - Fiona B.
I would like to thank David Robinson in sales for making my car buying experience exceptional. The staff made me feel welcomed, answered all of my questions, was patient, gave a lot of information through every step of the process and most of all worked their magic to get me into the car I really wanted.
Great Customer Service - hautran30277
David Ly provided some of the best customer service we ever had in a car dealership! He is very friendly, nice, professional and no pushy sales tactics. He is very knowledgeable about the cars he was selling. We enjoyed our experience and would not hesitate to come back to David for our next car purchase.
Service - Arrington1975
Awesome service. The coffee was great. And the lounge was very comfortable. Clyde and Corey are awesome. I enjoyed the entire process in getting my car serviced today
LaGrange Toyota 5 stars all the way - dadudley
This is the third vehicle I've purchase from LaGrange Toyota and it's been a pleasure each time. I send all my family and friends to see Mr. Tilmon Cosper when they need a vehicle. Their service department is one of the best I've ever dealt with.
Out of state Purchaser - Lori K
Live out of state, Alphonse Pleming came in on his time off to help me. He was top notch and handled everything better than I could have ever asked for. Would highly recommend!!!
Finance Manager Decptive Techniques - Tinman
The Finance Manager was using techniques to raise the valve of the car that were clearly Deceptive trying to take advantage of a first time car buyer..
1) I was told by the Finance Director that the Bank would not finance the car unless I bought the extended warranty on the used car. I call the Banking institution and they clearly told me that was not the case that I didn't need a warranty to finance the car...
2.) When asked to remove the warranty from the car the Finance Director told it would not change the price only he would not included the warrantee and still charge me the full price of the contract without the warrantee with the addition cost of the warrantee included in the price...
3) The Finance Manager told me that they had to charge a higher price then the car was worth to be sure that they could have a higher profit margin to cover the dealer overhead cost to do business...
I told him he was cheating honest customers and taken revenue from not only the dealership but from the sales staff...
No way to run a business allowing a person to ruin or tarnishes it's reputation
Brought my Tacoma in to have the transmission diagnosed. - Robin Hanlon
I brought my 17 Tacoma in to have the transmission checked. it's not shifting properly. I was told that it was normal operation after it was checked. This is my third Tacoma that I have purchased at Chatham parkway. This truck is not right!
Cash Deal!! RUDE Sales Associate - Beachbum
I am purchasing a new 2017 Highlander XLE this Friday. I called several Toyota Dealerships in my area and told them my terms and what I wanted in my new car. The Sales Associate (ER) at Milton Martin Toyota -Oakwood, Ga returned my call and was extremely RUDE and Unprofessional. In short he informed me that what I wanted was not even possible and he never even wanted to negotiate with me.
Excellent Experience - SinaEvans
I had my tire air pressure check and as always it was a marvelous experience. Floyd Spencer was a great salesman. Love the Toyota experience.
Purchased 2017 Nissan Frontier - Coley
Tina Highsmith was the salesperson that assisted me in purchasing this vehicle. I have purchased many vehicles in the past and I can say without hesitation this was my most plesant. She was a total professional throughout the process. She was extremely helpful through it all. Would gladly purchase another vehicle through her.
So happy we went to Toyota on pleasant hill!! - Mrsprice2015
Winston is the best!! He did everything he could to take care of us and make sure we were happy. And we are!! My husband has recommend two people to him already. We will only deal with Winston for our cars from here on out!!! He's the best at Toyota on Pleasant hill
Fantastic experience! - iceskater, 48
Thanks to Audra, our experience in purchasing a new car was excellent. She quickly sized up what our needs were and presented several options. There was no pressure, and all our questions were answered. She is personable and friendly.. We are long-time Toyota owners (two vans and three Corollas. ) We have also enjoyed using loaner cars and rental cars from this dealership Thanks, Audra We love our new Camry!
good experience - matt
my buying experience was quick and easy. the vehicle was priced right and Bill Dodd was a pleasure to work with.i would recommend lowe toyota to a friend.
WORST EXPERIENCE BUYING A CAR!!! - LH
I bought my car about 90 days ago from this dealer and from day 1 it has been a nightmare! 1). When I got the car home I realized it had not been detailed or serviced and had no floor matts. 2). The. Teams where bad and I had to take it back within 2 weeks. 3) After the break repair, there is this clonking noise every time I turn my wheel and my car is making this loud noise whenever I accelerate.
I took my car to a Toyota Dealer in Roswell, since it is still under Manufacturing Warranty, to be checked out. They did the diagnostic and tells me "whoever sold you this car needs to give you another one. This car has been in a collision and had several Transmission issue including one being replaced. The subframe has been pulled out the car as well. That clonking noise is really bad and we can't pin point it."
The mechanic also wrote this up and added it to the Toyota system because there was NO history of any type of work or services done on my car in the system. It showed where parts were ordered but no details as to WHAT was done.
The next day I drive ALL THE WAY back to Milledgeville Toyota and show them all the stuff Roswell Toyota wrote up from the diagnostic and they began to IMMEDIATELY tell me that Roswell was lying!!!! After checking my car out the service manager comes out and tells me and the sales person that sold me the car "Yeah the transmission is bad and it needs a new one. ". My sales person looking shocked as well in disbelief. I ask the service manager why is a Toyota that is only 2 years old under warranty needing a THIRD transmission?????? He shrugs his shoulder and his says "well my mechanic messed up the second one and I had to pay for that."
This was on Tuesday 6/13/17 and they said my car would be ready next week Monday or Tuesday. However I got a call 2 days later saying my car was ready. WHAT! Okay I go pick up my car on Friday 6/16/17 and I ask "what about all the other issues listed from the diagnostic?" Robert the Asst Service Manager says "aww ain't nothing else wrong with your car. We out a new transmission in it and no paperwork is needed, it's all in the system. ". He gave me my keys and moved on. As I am driving back to Atlanta I hear the clonking noise as I turn again! I turned around and went back to he dealer and told both Robert and Brad (Service Managers) that my car is NOT fixed it's still making the clonking noise when I turn right or left!! I ask them for a print out of what was done on my car, which as a customer I have the right and should have had it in the first place. They both just looked at me gave me the print out and said nothing! Didn't even inquire about what was still wrong with my car.
This morning I called to speak with the GM and I'm told he is not available but someone by the name of Trey is going to call me soon.
My next step is to take Legal action against this dealer. None of the paper trail on this car lines up, even down to the color of the car, with anything and they refuse to fix the problems.
I am in distress trying to get answers and resolution on a 3year old Toyota with a manufacturing warranty that I purchased only 90 days ago!!! It's sad and frustrating to be brushed off as if my concerns do t matter. If there is an issue with my CV Joints or any other axle issues I could have been killed led traveling back to Atlanta on the highway and they could care less!
A joke - Harley
I purchased a 2015 explorer from them .After having the vehicle a month I was told to bring it back because there was NO financing on it. They left my wife and child stranded there and refused to give them a ride home.Its been a week now and I am waiting on my deposit refund when I call about it I get a run around about it.Stay away.
A Great customer experience ! - R. SPIVEY
I had a great experience working with Brandon Cohen hammering out a deal. The guy was great with follow up emails and explaining the process . Brandon was very knowledgable on the product and a very personable sales person. Franklin Toyota was a positive buyers experience from beginning to end . I highly recommend giving them a call and see what they can do for you! I shopped several high volume dealers and came back to Franklin Toyota because they beat everyones prices and had better warranty coverage. All in all it was a win win for me.
Purchase new Car - Tramesha30
Excellent customer service, hardworking financial service, great environment while waiting. Overall excellent service. I would definitely purchase from here again and I would recommend savannah Toyota to friends and family
Bait and switch - Hjohnny
Went to the dealership to see a low mileage truck in an ad, upon arrival the key could not be found and there was nobody worried about the missing key. They tried repeatedly to show other vehicles. We asked them to let us know when they found the key....nobody has called us 2 weeks later. They don't care about selling vehicles, imagine if you needed service.
Buy Your Next Toyota From Verna Holland - Loyal Customer
Excellent Service! My third Toyota purchase from Stone Mountain Toyota Scion. Would not buy anywhere else. Already in love with my Hybrid Avalon. 545 miles per tank sold me. Thank you Verna again.
Great service - Diane Henderson
I have used World Toyota Service since I purchased my Solara in 2006. I have total confidence in their work. Jerry Bearden has been my Service Rep for most of this time. I am always assured Jerry has my back, paying attention to every detail.
Good PEOPLE IN SW Georgia - Iandiisluv
Great people and hard workers, they are helpful to their clients. Fast service and friendly faces; and they remember specific details about their customers. They research your policy or service agreement to make sure ur getting the best bargain and I LOVE THE COUPONS for discounts on service.
Go elsewhere - bbc
Definitely don't waste your time. Negotiated a deal, received a buyers order from Valdosta Toyota and I immediately realized they had me confused for a different type of customer. Saved over 6k on a better equipped vehicle elsewhere.
The Best Experience Ever - Examples: carguy, janet123
Mr. Robert Glover,Sr (and Jr.) gave excellent service throughout the whole process of my purchase of car. Everything was handled professionally and efficiently (& swiftly).
Nalley Toyota of Roswell
Sales & Leasing Consultant
Heyward Allen Toyota
North Georgia Toyota
Sales and Leasing Consultant