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Latest Hawaii Hyundai Dealer Reviews
On 11/19/2008 11:37:24 PM RoadkingHI wrote:Only because they are the local dealer for Kia is the reason I went in.
I had a transmission service. They inspected the vehicle and of the several items listed the following were confirmed as being NOT a problem: (Only 37K on a well maintained vehicle)
1. Belts are cracked. None found
2. Air cleaner very dirty. Recently changed but checked again and no dust or dirt found.
3. Rear brakes severely worn down to less than 10%. Rear drums were not even removed (had to pull off) drum area full of dust (normally one would blow or clean out this to inspect) Approximately 90+% of the brake pads were still there. Virtually no wear on the shoes.
They continue to "rip off" unsuspecting owners. I complained to Kia US and was told they were not able to help as these are "like a franchise" but would send a letter to the GM.
Basically the same lip service I have gotten before with no results.
I purchase and/or recommend several vehicles as part of my job and I have made it a point NOT to recommend Kia. Definitely NOT this dealer for anything!
On 4/20/2007 12:34:49 AM RoadkingHI wrote:Very very poor service. Problem and estimate kept rising. When canx the work they were very impolite.
Found the problem (brakes) from another company that was easily corrected.
All they wanted was the repair, regardless of what was wrong and most people would not question this type of evaluation nor cost.
Will never trust this or other island Kia reps.
LAST one I will buy. Sad, good vehicles but bad local company.