CUSTOMER SERVICE is the reason I drive 18 miles and 35 - SEANB.
CUSTOMER SERVICE is the reason I drive 18 miles and 35 minutes to this location. I had a solid discussion with Will for 10 minutes on the issues with my Ford Escape. He told me what he thought was wrong with it, told me the ballpark it would cost and the time it would take to complete the process. Will called me to provide me updates along the day and gave me his opinion on the issue. Trust was the number one reason I will be going back to this location. I trust Will and I trust this location. Yes, it was a pain to take the time to drive to the location while passing other Ford Locations but driving away, I knew I was taken care of. To say thank you to the team, why not make some Choclate brownies to say, Thank You! Thanks Will and team. Sean B.
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