11 Hawaii Ford Service Centers

CUSTOMER SERVICE is the reason I drive 18 miles and 35 - SEANB.

CUSTOMER SERVICE is the reason I drive 18 miles and 35 minutes to this location. I had a solid discussion with Will for 10 minutes on the issues with my Ford Escape. He told me what he thought was wrong with it, told me the ballpark it would cost and the time it would take to complete the process. Will called me to provide me updates along the day and gave me his opinion on the issue. Trust was the number one reason I will be going back to this location. I trust Will and I trust this location. Yes, it was a pain to take the time to drive to the location while passing other Ford Locations but driving away, I knew I was taken care of. To say thank you to the team, why not make some Choclate brownies to say, Thank You! Thanks Will and team. Sean B.

Great Service. - Mr. X

Great Service. Everything went as planned. Service center did a very efficient and exellent job.

If I could give 100 stars I would. - Nisha

If I could give 100 stars I would. Shanisha is a great service advisor. Her customer service is always outstanding. Thank you Shanisha for always taking care of my truck.

Took it in for one problem, got it back with more problems. - Lena

Very poor Customer Service, Repair Department. #1 Girls in the Service office couldn't be bothered, like I was taking them away from their busy time talking story, that was the 1st time. #2 Had to do my own customer service follow up if parts were in yet for the repair, when they clearly said, "we'll call you"; but didn't mean it obviously as they did not. #3 Had appt, and like deer in headlights "what?; why you here?" bad experience, bummer I'm forced to deal with them because of factory warranty's.

Great service after 13 years since last new car! - 12345

It's been 13 years since I bought a new car. I don't remember getting this great treatment or great deal. My salesman, Iven, was very experienced and a good salesman. He answered all of our questions and didn't rush us. He made sure we got what we wanted. We got some great military specials too. I would highly recommend this dealership.

Painlessl experience - Duds319

From beginning to end, I’ll always be back to have my truck service done at this dealership. Kraig Westberg has always made me feel like my truck’s welfare was his top concern.