96 Illinois Buick Dealers

Went in to possibly purchase a truck that was well over - STHPAW

Went in to possibly purchase a truck that was well over ALL of the websites that provide vehicle values. Was able to get them down a measly $1,400 which was closer to the value but still just a little high. Decided that since the truck had a decent carfax and the people were friendly that I'd possibly give it a shot. Until I noticed their fees. I noticed a $699 "non-negotiable" Auffenberg Advantage markup. When asked, I was told that it was non-negotiable and every vehicle sale has this. I then asked what in the world do I get as a buyer? I was informed it was lifetime paint protection, lifetime seat and fabric protection that if I got in with my key in my pocket and damaged the seat it would be covered. YEA RIGHT! I was also told that it included the flashing third brake light system called Pulse. I then stated, well I don't care about any of that. So you guys are installing a flashing third brake light that mind you has NO data whatsoever that it reduces rear end collisions on every vehicle out here including new and marking up your vehicles $699? I was informed that on the new inventory it comes pre-installed by the manufacturer of the car. Complete xx! I can promise you that GM is not installing that on every car. Side note on this, BE CAREFUL about that third brake light. Be sure to read your warranty. Most warranties will say something about installing any parts on the vehicle that are not OEM will void your warranty. I then notice a $395 "documentation fee"... That's a separate fee from the electronic filing fees that the state of Illinois charges them for titles and license. I just had this explained by a dealer whom I fully trust that they get charged around $100 from the state since they're filing on behalf of the state. So that price I mentioned earlier that they came down, shot right back up with their stupid fees and "Auffenberg Advantage" the whole deal felt very loan sharky and greedy. This is more directed toward the salesman himself but he had no idea what he's talking about when it came to vehicle specifics. Anyhow, in my opinion horrible experience, horrible dealership will never be back. I will go somewhere else every time. Buyers please beware, especially about the warranty situation, that's half the reason to buy a new car.

When I finally made the decision to purchase a new car I - rrats06

When I finally made the decision to purchase a new car I made some online inquiries to several dealerships. Jaylon Warren at Jackson's responded almost immediately. He helped make the whole process as painless as possible and wanted to make sure that I got what I wanted.

Dale was an outstanding salesman to work with. Down to... - spideyjws

Dale was an outstanding salesman to work with. Down to earth guy. A nice change

The dealership is always friendly and completes service - Bwarning

The dealership is always friendly and completes service as quick as possible. The service department does excellent work.

Ben Slater is an amazing salesman. So pleased with our... - Kimberly Williams

Ben Slater is an amazing salesman. So pleased with our 2015 Chevy Colorado and 2018 GMC Acadia. Fast friendly service. Exceptional dealership. Would highly recommend them

Just purchased our first vehicle from DQ Chevy. - jberner70

Just purchased our first vehicle from DQ Chevy. Very good first experience all the way around! All my questions were answered, and everyone was super friendly. Even took another vehicle in for service and was quick and efficient!

Will never buy at this dealership again! - Mimi

We bought a car for my son after he totaled his SUV. I was given 2 prices. One price with brakes and one price with brakes and tires. I was told they would not sell it without new brakes. We bought the car with brakes and tires so we knew he was safe after just having a horrible wreck. Fast forward a year and a half later and about 5,000 miles. I had to pay to have brakes put on the car. I will never buy another car there or have any car serviced there!

Best car buying experience I've ever had! - Tony

Best car buying experience I've ever had! The best service, Best Prices & best inventory. Charlie was genuine and professional, he addresses any and all issues without asking. I will recommend everyone I know to give Dralle a call for their next car buying experience. I drove 3.5 HOURS one way. I purchased a amazing GMC SIERRA 1500. Thanks Dralle GMC!

the best place to get a car. nice people. makes you fell... - lbell58

the best place to get a car. nice people. makes you fell very welcome.and if you need a special kind of color of car thy will find it for you. and the serive is great the people that changes your oil are also special peoplei do not go any where else only at baum.

This dealership goes above and beyond for their... - kdhfarm

This dealership goes above and beyond for their customers. Highly recommend We have bought vehicles from this dealership for years and will continue .to do business there.

Peg and the rest of the staff went out of their way to... - jcook1689

Peg and the rest of the staff went out of their way to help me with the purchase of my new truck. I live 2 hours away which would turn some dealers away but Bill Abbott's team thrived in the challenge. Would recommend them any day.

Great friendly dealership! - Corvette Jim

Great friendly dealership - had exactly what I was looking for - Tina was very helpful and knowledgeable about my 2018 GMC Canyon. SLT. Have bought approx. 17 vehicles over the years & I keep coming back due to service & pricing!

Been a customer many, many years and have always had... - jgrammy4

Been a customer many, many years and have always had excellent service from the professional, friendly employees at Albright Motors. We just purchased our 2011 Chevrolet Silverado from Brad Flanders; he is always willing to go that extra mile to make sure we get exactly the vehicle that we are looking for. We have also used the service department many times and have absolutely no complaints. Albright Motors will always be our first choice in dealerships!!

I would not recommend this dealership to my worse enemy. ... - parris314

I would not recommend this dealership to my worse enemy. Bob Brockand Jr. is a complete phony and is completely out for himself. I purchased a car from this dealership and brought it back three times for the same problem and they kept telling me that there was nothing wrong with it. Finally of course the warranty ran out and now we are stuck with a car that has a front end problem that will cost us at least 1300.00 dollars to fix. They were rude to me and my husband. Bob Brockland Jr. told my husband that he was " too sensitive and needed to chill out". That he was not going to fix anything and hung up on him, mean while we are still making month payments every month. PLEASE PLEASE PLEASE do not put yourself in the same position. We thought they were good people at first, but CLEARLY it was all show to get us to buy a car.

used vehicle review - SES45CARS

We purchased a 2004 Chevrolet Corvette thru Doug Edwards at Coad Chevrolet in Cape Girardeau. When we arrived to inspect the vehicle it was thoroughly detailed, serviced and sitting out front of the dealership. Doug was there to meet us also. The buying experience was one of the best we have ever had! They answered all of our questions. The negations were quick and the sale price was very fair. The car was probably even better than described. I can not say enough about the overall experience. My wife are grateful to all the folks at Coad and would absolutely recommend them for all your automotive needs. We ourselves would also do business there again in the future.. Sincerely, Kevin and Moni Shaffer

Purchased a new Sierra - Williamson

I couldn't be happier with my decision of purchasing a new 2015 GMC Sierra form Hove Buick GMC. They are unlike other dealerships out there that want to go back and forth haggling with you! They shot me their best price up front and didn't mess around. I highly recommend this dealership if you are looking for a laid back, no pressure, friendly experience!

Had the best time there very very low pressure and Troy... - Kenny

Had the best time there very very low pressure and Troy our sells man was awesome, highly recommend.

My wife and I walked on the lot in seek of a salesman who... - Tendress

My wife and I walked on the lot in seek of a salesman who had our best interest at heart instead of their own, and we experienced this and more. Thank you!

What a shame - JTolo

Poor customer service and sales techniques Not honest about paint work on cars Sales associate asked our underage daughter on a date whilst on test drive