Excellent customer service - vicky1234
This is the only dealership you need to go to. I was very impressed with the service and care I received from the dealership and Sergio my salesman. They went over and above the call of duty to get me the vehicle I wanted and needed. After being turned down at other places these guys blew me away. I'm not easy to please but they managed to do it. Thanks Sergio and Jim and everyone else working behind the scenes to make my dreams come true.
Would shop again - Brian C Cusack
Wife and I just purchased a used Minivan from Hamzeh at Bettenhausen. It was a great experience. Hamzeh took care of the entire process so we weren't dealing with multiple people. Made the process go much smoother. I would definitely recommend shopping Bettenhausen to anyone looking for a new vehicle.
I have had nothing but great service in the service dept - cappy
I have brought my Magnum, SRT 8 Charger and my Jeep there for any service that needs to be done, and I have never had a problem with the service dept getting the job done on the first try ! Danny has worked with my aftermarket warranty company and myself to ensure my car was running perfect and safe. I
Nothing but a great experience - Lowry4
My service was amazing. Never have I been to a car dealership that so helpful. My sales person Ryan was great. He helped me every step of the way to get me into my car as quick as possible. He was very knowledgeable and reassuring. I recommend him to anyone that buys a car from Chrysler. Thanks so much!
Great experience from beginning to end - eagle
Jim 'Ski' , Rob Goldman, Dan Voltz were all knowledgeable and patient. The process was smooth, simple and I highly recommend Naperville Jeep the place to go
I bought my second new vehicle from Uftring in North Pekin - viper
I gave my experience with Matt Fuelberth and also his manager a five star rating!!! I was getting ready to sell my 2011 Dodge Journey I bought at Uftring to my kids and get another Journey. There was a row of Jeep Grand Cherokee's next to the new Journeys and I started looking at the jeeps as well. Did not feel I could afford one. Matt Fuelberth walked up and was very helpful and professional. I asked a million questions and he answered every one I was impressed with him right off the bat. The price was good and he made deals that made it even feel better. It took a month for my kids to buy my vehicle with their taxes and I am now the proud owner of a 2016 Jeep Grand Cherokee Laredo. All of this because of Matt's professionalism with no pressures added. I am already recommending him and Uftring to people.
Great Dealership - Beth T.
This dealership definitely puts the customers first. Everyone there went out of their way to take care of anything I needed. Don Warner answered every question that I had and helped me find the van that worked for me. He followed through on everything he said he would do. I will definitely go there for service and my next vehicle. Beth Taylor
Great Experience!! - Rich & Janna
Wow! Great experience start to finish. Stopped in and Shane helped with all my questions and made great suggestions for what we were looking for. Never was pushy. Went home and looked up some cars on-line and sent him info on those. When I went in the next day he had all the info pulled up on those cars and left that day with our new car. Everyone we dealt with there was great!
Outstanding generosity - CariArgraves
When Brent worked for Majeski Motors and I was in the process of looking at a vehicle he was nothing but kind and sincere. I had my son with me and of course children get impatient, Brent was super nice and kept my son occupied while I was looking at car inventory. I highly recommend Brent for any questions you may have.
Wonderful sales staft - robert peterson
flew into midway airport at 3:00 pm & Gus Gonzalez the finance manager was waiting to pick us up in the ram truck i was interested in. could not have had an easier day buying this truck live in florida & would travel back to Mancari`s & Gus for another Dodge anytime awsome Dealership!!!!
I am impressed! - MAS
After considering several brands and dealers in the area, I approached this dealer via Internet. The response was immediate. Svet, the sales person, understood my needs and unconventional requirements for me to consider a personal visit. He complied and gained my trust. Consequently, I visited the store and they accommodated all my requirements and met my financial objectives. Svet did a fantastic job and Mike Sykora, Mgr., fully supported the transaction and did everything possible to meet my requirements.
On the final transaction (paperwork), I was confronted with a dealership/buyer mediation agreement through the BBB. This is not a legal requirement yet, I was basically "forced" to sign if I wanted the vehicle. Other dealerships make this optional. I was uncomfortable with this forceful approach.
Chrysler Pacifica - Pacifica family
Great group to deal with. Would recommend over the big city dealers. John was very knowledgeable about the Pacific and both John and Joe helped us get a great deal
Best day ever - Silvertiger2286
We dealt with Chris when we bought our brand new challenger. He was so friendly and nice and helpful the process was actually fun. Even though it was a far drive for us they had the best prices in the area, and we would definitely come back again!😁 thanks again from Tim and Amy!
Good experience - Dan10
Q and Mario were great. Purchased new hero grand Cherokee. Everything went smoothly. Great experience Got a great price and was treated well. Only dealer that had the color I wanted
Excellent! - vicking02
It was a terrific experience. Robert Fine was so helpful and patient with all our questions and requests.
They all worked so hard to ensure we were completely satisfied with our purchase.
Great people - BrindonT
My family and I drove from Hoffman Estates, and I can say it's worth the drive. Good and simple people to work with! Thank you again for all your help in the process!
Top Reviewed Specialists At This Dealership
2017 All Black Cherokee - Bridgette
Just purchased my 2017 Jeep Cherokee with the help of Robert.
I had specific needs with payments and a certain type of Cherokee, which Robert was able to accomplish! Very satisfied customer and would highly recommend!
Love the place - dandugan1968
spent a few hours there. everyone was upbeat and friendly. Chris and Rob were so helpful and easy to deal with. I will tell all my friends where to go for the best deal.. Sherman Dodge
Everyone was so nice and professional. - Country girl
Easy to work with and fast prosessing. That's important to me! Car and paperwork was ready before I even got there. Held the car for me until I could get there.
Out of state buyer - ben
I live in Colorado and I was nervous about buying a vehicle from another state but I called to discuss the purchase of my dream car and Russ Raskin was the salesperson that helped me out - to say the least. I may have been a little "high maintenance" as a customer but I wanted reassurance that there would be no surprises when I arrived to pick up my new Jeep Grand Cherokee Summit. Russ and Adam (sales manager) were VERY accommodating and the professionalism, honesty, dilegence, respect and understanding was incredible. Next time I'm due for a new car, I'll be contacting Russ again...if he'll accept me as repeat customer.
5 star experience! - CherokeeSUV
Our salesman, Joesph Varner, knew the vehicle inside and out. He was well aware of all the different options that the vehicle had include the other upgrade options. He was very passionate in his work. He had patience because we wasn't forsure what vehicle we wanted. The other salesmen and manager were very kind and made us feel welcomed. Also, Paul in finance was very helpful. We will definitely recommend Royal Gate Dodge to our family and friends.
Driving with Perfection!!!! - Sales Professional
In September 2016 I purchased a 2016 Dodge Charger and I received an Exceptional Employee Deal, I worked with an Outstanding Sales Professional, John Buchanan. That's Me! We are 100% Transparent with all of our Customers as we have a need to purchase cars also! Please keep in mind that when you come in to work with me you will also receive the same that I would expect as a Customer. So for that One of a Kind Experience come in and see me, John Buchanan and we will make it a Shining Star Moment Just for YOU!
vehicle for daughter - Mark
After a vehicle that was set for my daughter fell through, we needed to find one quickly. I found one here. Spike with Chris Patterson who was very friendly and knowledgeable of the vehicle. After a test drive we chose to purchase the vehicle. At no time was there high pressure pitch. We listened to the typical sales but it was very professional and to the point. After declining extras there were no lengthy tales of "you might regret no getting them". Finance was quick and thorough. Overall we are very happy with this dealership, especially Chris, and would have no problem sending friends and family their way. Thanks again for your help.
Troy went above and beyond to find us the right car . - Jeepers
Troy stayed late. On Saturday. To get the job done and he personally washed my windows he is a good person to talk to if you need help with a new or used auto.thanks Troy from Bill and Erika.
Exactly as Listed Online - Brian S
I found a new Ford Escape online listed by Holzhauer well below the market rate in my home state. I contacted Derek Eversgerd and he confirmed the price is real (+small doc fee). He wrote up a PO and emailed it to me. I placed a $500 deposit to hold the vehicle and pricing and flew up the next day to complete the purchase. As promised, the price we had agreed upon was honored and the deal was completed in under an hour. I was very hesitant about doing the deal online but Derek and Holzhauer honored their price and it was a smooth process. I would buy from them again.
2017 Jeep Grand Cherokee - morgn31
Waited two weeks for another dealer to locate and get the Jeep I was looking for. Stopped in and Felix had it for me the next day. Could not be happier
Mark Lubrano - Rich
Mark Lubrano did a great job making sure the sales was fair and seamless, great customer focus and attention to detail! Ask for Mark, he will take of you, very fair.
Super Dealership with Outstanding Customer Service - Gil E Kroll
We returned to Benoy to purchase another Wrangler since we were so satisfied with the 2010 Wrangler that we had gotten. Saw the 2016 on the website and made the trip to Benoy. We were really happy to see that Gary Merritt was still there as he came out to greet us as we pulled in and he recognized the Green Jeep. From that moment on we were convinced that Benoy was the Jeep dealership we wanted to do business with. The Owners also were very nice to us and made us feel like familiar customers.
We are very pleased with the purchase of our new 2016 Jeep Wrangler.
Gil and Pam Kroll
Great Experience with Dempsey - delo281
I worked with Dempsey a few years ago when I asked for a quote on a 2015 Challenger. They were very upfront with the price and the monthly payment. Unfortunately the monthly payment was too high and I have to pass on the deal. They were so professional and understanding I knew the next time I was looking for a Dodge I would contact them.
Fast forward 2 years and I was back in the market for a new car. This time I was looking for a Durango. I contacted multiple dealers in the area but the customer service I got from Dempsey was top notch. Not only were they more willing to work with me, I'm a pain at times, but they were able to get me into an R/T and still keep me in budget. I shopped their quote around to another local dealer but they never called back with a counter offer. I guess that meant they couldn't beat it. Jim Schumaker made the whole experience very easy. Jason, the GM, is a really good guy and is more than willing to work with you on price/payment.
If you're in the market for a new/used car contact Dempsey!
Very pleasant and comfortable experience - cargal
Right from the start my online inquiry was answered. by Jacob Packley. I went to the dealership to see the 2012 Lincoln MKZ., travelling from Joliet. Jacob met with me, he was very nice and personable. We went for a test drive he was very knowledgeable about the features of the car. Later we talked numbers, I met Bob the sales manager, he also was very nice. Jacob, Bob and I hammered out a deal and had a pleasant time doing that--no stress !!!! We agreed to finalize the deal on Mon. 12/7/15 as this was Sat. 12/5/15 and was getting dark. I don't like driving at night. So, Monday it was very foggy, Jacob, out of the kindness of his heart offered to drive to Joliet to get me. I am 65yrs. old and had concerns about the weather. I thought his coming to get me was so kind and considerate. We finished the deal, saw Bob again, met Mike in financing, had a great experience @ Greenway Automotive--thanks GUYS !!!!!!! TERRI LOUTOS
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