Big help for those in need! - Daniel Drake
We recently found out that with our current car that we would be paying way more then the car was worth over 4 and a half years. Joe Clark and the others not only helped us but understood our limited budget and helped us fund a car with way better payment rates. I highly recommend anyone looking for a car to come here first. Joe, Bryan, and Kevin were extremely friendly and down to earth and I will be buying any new cars I might need in the future from them.
Walked in not buying one, walked out with my dream car. - dahlman.zack
So I've been looking for a Durango for the past year and haven't been able to find exactly what I wanted. As I stopped at Bettenhausen, Mike Kass approached me and guided me to the Durangos in stock. 2 particular ones caught my eye, and after listening to Mike I took it for a test drive. It was everything I thought it would be and more. As I came back, I explained to Mike my current financial situation and pricing along with how difficult it would be to get this 2014 Durango RT. Mike offered to crunch some numbers and even did me a huge favor getting me to the price I asked for. He explained everything at a level very easy to understand and answered every question I had. I walked out with my dream car and it's all thanks to him.
Rita was also very helpful on giving me a walk through of the navigation, Bluetooth, and much more.
Friendly, honest service. - Happily retired Cheryl
My husband and I were impressed with every employee we dealt with from the salesman, sales manager, finance dept.and cashier. Every employee was friendly and knew their job. Our salesman Bob Adams was the reason we purchased our vehicle at Tyson Motors. This dealership is far from our home but we stopped in because we were in the area and were interested in the Jeep Cherokee. Bob's friendly, honest approach to sales is why we decided to purchase from Tyson Motors. He thoroughly explained every feature of the vehicle. We never felt rushed or pressured. Bob is truly an asset to this dealership. Steve Klimara was the gentleman we dealt with in the finance department. What a pleasure to do business with such a pleasant individual. He explained everything and it was evident that he enjoyed his job and dealing with people. Anothony Marzullo the sales manager made us feel confident that we got the best deal and made the right decision purchasing our new vehile at Tyson Motors.
They brought my dreams to life. - Kyle Nelson
For years I've wanted a new Jeep Wrangler. I went there hoping to find what I was looking for and I did! They helped me with everything on getting this Jeep. Gave me a good deal and helped me with financing. Thank you very much Anderson!
Great service - srod25
Scott was extremely helpful with absolutely everything I needed and asked of him. I would recommend to anyone to go to Kunes in Sterling and see Scott.
Loven my New And not just new to me - Momoftwo
This is the first car that i have ever bought myself that wasnt used and i thought the process went very well and as stress free as possible and it was nice checking out the cars And then going and getting a sales person to help you
Best dealer - Larry Whelchel
No one takes better care of you, (David Nelson) found me just what I wanted. And this is not the first time he has done so, and won't be the last.
took care of my concerns - Unhappy
Purchase a vehicle that need repairs within a week of buying. The repairs were done free of charge. I was please with the response we I had issues with the vehicle
Great Experience - bethannbach
I had gone to this dealership as a referral and was very pleased with my experience. My salesman, Ski was very friendly and great to work with, I never felt pressured into anything and was able to take my time on my decision. The rest of the team I worked with was also great. I will definitely refer this dealership and Ski to family and friends.
Best car buying experience ever! - Beth.finley123
After recently purchasing my new car at River Front I will never go else where. Everyone from the front desk staff, to the Sales Consultant John Provenzano to the Financing Manager, was helpful, knowledgable and professional. After just having a new baby, they made sure to make our buying experience quick and painless. We will definitely be going back for years to come.
All around easy experience - Johnh55
Jeff at Heller Motors made the car buying process as easy as I've experienced. Everything about the car was as described and their were no surprises when I got to the dealership (I travelled from out of town to purchase the car). Would definitely use them again.
Top Reviewed Specialists At This Dealership
The new Sales Rep for Life!!!! - flightguy1
I am very pleased the way Jose Solorzano dealt with me for over a month and many test drives. I was working with other dealers as well but they all got tired of me going there. I was confused as to which car to go with so I could tell other sales consultants at other dealers didn't even want to deal with me or even would hide when they saw me. When I arrived at Napleton, Jose immediately took care of me and even gave me his personal number and told me to call him whenever I needed a test drive or simply would shoot the breeze with me whenever he was not attending other customers. If anyone is looking for a vehicle, I strongly suggest you go and see him. You will not be disappointed, and I want people to see my post because he deserves it! FIVE STARS ALL THE WAY!!!!!
Best car buying experience - Gooze26
I had awesome car buying experience at Ray's. Extremely helpful and knowledgeable staff with a no pressure atmosphere. Especially with Gerardo and Dan. I was in and out, a very happy satisfied customer, now part of the Ray family
Helpful - Siebert Family
Always prompt service. Very satisfied. Scott made sure we received the best package at the bedt price. Love our Jeep, custom built and delivered to Cassens.
Thank you for the great seevice - Shet156
Rick and John were both very helpful in our process of buying a jeep. It was an older Jeep Wrangler with low mileage. And the price was right. We've been looking for months and they made it very easy from the first phone call. Answering all my question and making it an easy process. The Jeep wasn't completely ready when we made the deal. So we had to wait a few days to get the dings out and the bumper repaired. We loved the final look and was very excited to take out new Jeep home. The only problem we have now is our 5 year old grand daughter thinks it's hers. Thank you again Rick and John. Would highly recommend this dealership.
Rene is the best salesman I've ever done business with!!! - VictoriaG
I've bought two cars from Rene in the last 3 years. I love how professional and knowledgeable he is!! He knows what my husband and I like and always has the best cars ready for us to test drive. We never have to wait, he just knows. Great customer service! I can't wait to see what he has in store for us next!! He goes above and beyond every time and always exceeds our expectations!!!!
New Car - emforget96
Alex was always so patient and kind with us. He provided me with the best car. I always recommend Alex when someone needs to get a new vehicle!
Thanks for everything, Alex!!!
First Car Purchase - RecentGrad2017
As a recent college graduate I wanted to get a new car to celebrate my new job and recent accomplishments. I walked onto the South Oak lot just to look and get a price. Fabian introduced himself to me, found me the truck I wanted, and gave it to me for the price I asked for (with some thrown in bonuses)! The entire experience was amazing and Fabian has been great with my nonstop questions and concerns, answering as much as he can and giving me the correct information. I would recommend him to my family and friends 100%!
Very Professional - Kimberly
I recently purchased a Jeep Renegade. My salesperson was Chris Dohm. He was professional, helpful and personable. He is a great asset to your company. It was a great experience.
Dodge purchase - Codestir77
Friendly, helpful, good deal, car runs and rides well. Car is in good condition. Exceeded needs but filled all requirements. Obtained it for the desired price.
Amazing staff and very accommodating. - Shanice L. McTeer
I would at least try out this dealership if they have the car you want. They are accommodating, pleasant to deal with, and really try to make sure you get the vehicle you want for the price you want within reason. I was assisted by Martin Lupa III, a very nice man. He went above and beyond for me, even offering food to my friends who came along. He was not alone. I also witnessed another employee helping a costumer, who could only speak Spanish, by translating what she and her mother had to say to others and getting her the vehicle she wanted. All in all, a great atmosphere for a car dealership/service business. Well worth my time and it will be worth yours.
Great Experience and Heartfelt - ellen257
This review is written from my heart to all the people at Gurnee Chrysler Jeep Dodge Ram! I want to say Thank You to every person that made the transaction of my new 2017 Jeep Cherokee a success. Each person contributed to the sale and made it not only seamless, but heart felt. I appreciated all the friendly customer service, knowledge and care that each person gave as I walked in the door and was greeted by my salesman, Mike Ballard. As my decision became clear on the type of vehicle I wanted, the Finance Manager, Mandy Martin, and General Manager Tony Anzelno worked to create a financial agreement that I couldn't refuse. It made me very happy to trade in my Chrysler 200 that I loved and was ready for a new owner! I also want to Thank Jeff, Maddy and the porters for everything they did to prepare and allow me to drive away in this beautiful luxury car. If you are in the market for a new or used car, I highly recommend Gurnee Chrysler Jeep Dodge Ram!
Service - Jeepers
Scheduling service appointments are easy and they work around my schedule. I appreciate the pickup and return service for my vehicle while I am at work.
Greg's the best! - Dunham's
Kreg Gunter goes above & beyond. We will recommend him to everyone we know in search of a vehicle. He was very knowledgeable & answered all our questions with expertise. It was a quick & painless process with him.
Quality people - FSantori
Tony Smith & his manager Frank preformed their jobs magnificently. My transmission on the car I purchased went out. Their boss Mo Muhsen made the decision to replace & stand by their cars. To be
honest, I did not expect this. Through this process, they did what exactly they said they would do. Trust a car salesman? This dealership and their people have mine. You can be sure family, friends & coworkers will hear this story. Fair??? Beyond fair. You have to get a price from Napelton for new, used or service from these guys. Quality people make quality cars.
Great car buying experience - JL
Just recently purchased a Jeep Grand Cherokee from Dupage Dodge Chrysler Jeep and was very pleased with the experience. Erik Nunez was very responsive and worked endlessly to find a vehicle that fit my needs both financially as well as form and fit without pressuring the purchase. This was a great vehicle buying experience!
10 stars - JHL
I don't know about others, but car shopping to me is the equivalent of getting a root canal.
That being said my wife picked up her new Jeep from the Fields group yesterday and I wish I could give them 10 stars.
From the managers Ron, Jim and Paul to the owner Dan Fields you could never want a more conscientious, authentic, caring and harder working group ever.
What could of been a excruciating experience turned into one of the most positive and best experiences ever in buying a car.
They really live, breathe and work tirelessly to give you the best customer experience possible.
They want you to drive out with your Dream and not go thru a nightmare in doing so.
I couldn't recommend them any higher and will buy or lease any and all future cars from this group.
Top notch, classy dealerships.
Well done Fields Group
Beyond satisfactory experience with Mike Morris and Jesse Wr - Brett matsie
I have never liked shopping at car dealers, I always tried to avoid them at all cost, I know what i want and won't be pushed or convinced otherwise, this is something that every dealer I have ever gone to is good for.... this is NOT the scenario with my experience at Sherman, Mike Morris was our salesman, I can't even put it into words as to how absolutely amazing this man is/was to me and my family, I truly felt beyond comfortable from the moment he approached my family, he didn't jump right down our throats as soon as we entered the lot ( like EVERY other dealership) he listened to us, he did not push us whatsoever, he listened, he knew exactly what to present to us based on this, I truly felt that he wanted to help my family, not just sell us a vehicle. I felt zero pressure to buy anything, may I add, we came in towards the end of the night, 7pm, we left there at probably 11:30, well past the time Mike should have been gone from the shop, I have never met a salesman ever who was this amazing, my wife and I have 3 young children so we were extremely picky as to what we wanted, Mike worked with us the whole way, NO problems at any time,at one point we werent sure they had any van on the lot that suited our needs, i honestly told the wife i WANT to buy a car from this man, i never met someone so motivated, dedicated, concerned, and caring for our exact needs. This is something you don't come across at a car dealership thus the reason I don't care for them, but Sherman dodge was different, and I contribute my beyond amazing experience to Mike Morris my salesmen, my wife and I can't even express or say enough kind words about this man. He changed my mind about car shopping, I will never look to buy from a private seller again, I will go straight to Mike Morris for all my car needs from now on, and recommend everybody to him. Jesse Wright, From sales, Mike Volakis from financing, and Jose Chavez store manager were absolutely amazing as well, they all were of great help, this place runs like a fine oiled machine and I can't say enough great things about this team, EVERY single employee there had a smile and were so kind, after we closed the deal my wife wanted Mike and Jesse asked to get a photo with my 3 young sons, Mike and Jesse were beyond thrilled and actually wanted us to send them the photos, so family oriented, truly a spectacular team that anybody would be proud of....
Wonderful experience - Erin827
Buying our new car went smooth and rigorous was amazing! Ask for him! Not pushy and was very friendly and helpful. I would do business with rigo again.
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