Very comfortable - Ashleyo
I was very surprised by the great professionalism I received. I was. Dry comfortable and felt like I was being tested with respect and honesty
Leased a Jeep! Amazing service! - JulieM7
Adam and his staff were phenomenal! So helpful and understanding! They made everything happen fast and smoothe! Could not have asked for a better experience!!
Great Sales Experience - Jayme
It was one of the best sales experience I have had! Salesman was very nice and helpful, not pushy at all.
Best of all there was no pressure! Love the car!
Friendly and Met our Needs. - Cam2013!
I went in knowing which vehicle I wanted. I knew I was getting a great deal and I didn't feel pushed into anything I didn't want. My salesperson was direct and personable. He knew we came 3 hours away so he tried to make the process as quick as possible. Everyone was great and friendly from Management to Finance and the internet worker who I had my first encounter with on the vehicle, Chris. I have had the vehicle for 2 days and know I made a good decision.
Ram Rebel - Pat555
Great experience! Quick and easy. Ryan Foley and Isaac Cox did a great job. Made purchasing my new Ram Rebel a painless event. Thank you!
satisfied!!! - DonB16
We met Matt on the sales lot. I told him the desired equipment we wanted, he walked us to a vehicle that met our expectations and more. Matt provided an overall pleasurable buying experience. would recommend Matt as the salesman to buy from.
Friendly service - Beth
Chad made car shopping a pleasant experience. Also Tina was very helpful when finding the finance company. Over all I had a very good afternoon at Kunes.
Amazing customer service! - lilpnut98
I was so happy with the level of service I received from both Scott and the finance manager. They were totally prepared for my appointment and they obviously did their homework because they had an idea of what my need was as well as my budget. The 1st car they pulled up for me was perfect! I love it! I also think this dealership offers a great selection for great prices. I felt that they actually understood my situation and cared enough to get me in a new vehicle. Thank you so much guys for your kindness! Will definitely continue doing business here!
Great sales - Mistro
Nice friendly service. Easy to deal with and I was in and out. Not many dealerships out there can say that. I would highly recommend this dealership to anyone.
Bob - a hidden gem - Andreasen
My husband and I traveled from the northern suburbs to look at a barely used 2016 Jeep Patriot. It has been quite some time since we puchased a car and I was dreading the encounter with the "car salesman." Bob greeted us immediately when we walked in, very professional and pleasant. With my reluctance to start this process I explained why we were there. I am a very hard person to please and always very critical of those I do not know. Bob broke down those barriers almost immediately. He is from a forgotten era, a salesman that treats customers with respect, genuinely wanting to please with the utmost integrity. He brought the car into the service area so we could look at it without being in the cold outside. Next a test drive and onto the sale. There was no haggling. I did my research and I was confident that Bob would not steer us wrong. The sale was completed and we scheduled to pick the car up the following Tuesday (even though he would have let us take it home that night, we wanted to wait to surprise our daughter).
Tuesday came and we were back at the dealership to pick up the car. Bob again was there to greet us. The Patriot was ready but I had other ideas- now it was time to get a car for my husband. Bob being the great people person helped me ease my husband into the idea of a new car. Another test drive, no price haggling (thank goodness). The price was right but my husband needed time to think. No pressure from Bob. He thanked us for our business and we left with the Patriot.
Needless to say we were there the next day, and another sale was made. Bob is now a member of the family since we have spent so much time together. He is truly a hidden gem. We could have purchased the second car from a dealer near us since it was brand new, but it was because of Bob we drove the extra distance.
Bob goes the extra distance for his clients. Bob won me over which is not easy to admit. I would for sure recommend Bob to anyone.
Chrysler Pacifica - howardaludwig
Working with Andre Norales at Mancari's was a pleasant experience. I never felt pushed into doing anything I didn't want to do. He found me the perfect car for my budget.
Straight worward and easy - Bigboy16
Joe was pretty straight up with info and the deal, easy to work with. Charles the tech guy was good and helped me with the Bluetooth and radio.
Eric and the whole team are fantastic! - stephzoars
I couldn't have asked for better customer service.. They really went above and beyond to make sure I could afford the car I wanted. Sure, you're going to pay extra for the extras (GAP, warranties, etc.) but they are worth it for the peace of mind. :)
Great experience - Kris25
Kim Kehl made sure we got the best deal possible. Wasn't pushy and took his time with me. Great experience. Highly recommend Napleton Jeep Arlington Heights. Make sure you ask for Kim
Unbelievable - Jbundylewis
I came to just inquire. Amber greeted it was like Iwe knew each other. She listened and researched as I communicated my needs she made recommendations to fity needs. She did not talk me into anything we communicated conversationally next thing I knew she had cleaned outta knew car and had packed me up very neatly into my new car. The finance department andanager very gracious. I would recommend this dealership and Amber to everyone thinking about buying a car
Bought my first jeep - Pandabear1
I worked with Vinnie to purchase my first jeep. He was very knowledgeable about the vehicles and made the process comfortable. He didn't push me into anything and was straight forward, which I appreciate. The process was fast and easy.
Everyone was so nice and professional. - Country girl
Easy to work with and fast prosessing. That's important to me! Car and paperwork was ready before I even got there. Held the car for me until I could get there.
Great Customer Service - Dannyzan87
I worked with Art Stewart and Carlton King and they both showcased great customer service skills and got the job done! You won't be disappointed at all. Great people to work with. Great experience and I will be back!
Easy to work with-Honest - Sharon Langlotz-Johnson
Jay sold me my car in October 2015. He was great at explaining everything. Made everything easy. Called a couple of times to check up to see how the car was doing and if I needed anything. You always worry about car salesmen being female, however Jay never treated me any different than the next person. Was very comfortable.
5 star experience! - CherokeeSUV
Our salesman, Joesph Varner, knew the vehicle inside and out. He was well aware of all the different options that the vehicle had include the other upgrade options. He was very passionate in his work. He had patience because we wasn't forsure what vehicle we wanted. The other salesmen and manager were very kind and made us feel welcomed. Also, Paul in finance was very helpful. We will definitely recommend Royal Gate Dodge to our family and friends.
Happy with Sales and Service - hungy00
I could not afford the 2017 Jeep Grand Cherokee that I originally wanted, however I was able to invest in a car that was very close to it. I bought a used 2012 Jeep Grand Cherokee Overland and it's absolutely gorgeous! I originally wanted a different color but I am more than pleased with what I actually ended up with today. Andrew put in a lot of work to get me something I would be 100% satisfied with and also affordable so I could make the monthly payments without drowning. I appreciate his patience and work ethic to help me walk out of here happy and I am ecstatic about my new car! Andrew is very understanding and helpful and I am glad I was able to work with someone who was looking out for my best interest in every aspect. Thank you so much!
Top Reviewed Specialists At This Dealership
No pressure Sales - Meach1
Stopped by to checkout some Jeep Cherokee's.. Was greeted by Kevin S., who was extremely informative and knowledge about the vehicles. I know where I'll be going when I'm ready to make the purchase in the spring! Thanks!
Troy went above and beyond to find us the right car . - Jeepers
Troy stayed late. On Saturday. To get the job done and he personally washed my windows he is a good person to talk to if you need help with a new or used auto.thanks Troy from Bill and Erika.
Bought 1500 - Ram-survivor
Dupage Dodge is the best. They help you with everything and they find the right car for me. Sam and Miguel helped me get my ram. Thank you sam and miguel!
Very pleasant experience. - Wrangler2017
Monica Bledsoe was a very honest and pleasant sales person. She did not apply the typical high pressure sales tactics. Haley Beyer was also a pleasure to work with when Monica was not available.
Super Dealership with Outstanding Customer Service - Gil E Kroll
We returned to Benoy to purchase another Wrangler since we were so satisfied with the 2010 Wrangler that we had gotten. Saw the 2016 on the website and made the trip to Benoy. We were really happy to see that Gary Merritt was still there as he came out to greet us as we pulled in and he recognized the Green Jeep. From that moment on we were convinced that Benoy was the Jeep dealership we wanted to do business with. The Owners also were very nice to us and made us feel like familiar customers.
We are very pleased with the purchase of our new 2016 Jeep Wrangler.
Gil and Pam Kroll
Very pleasant and comfortable experience - cargal
Right from the start my online inquiry was answered. by Jacob Packley. I went to the dealership to see the 2012 Lincoln MKZ., travelling from Joliet. Jacob met with me, he was very nice and personable. We went for a test drive he was very knowledgeable about the features of the car. Later we talked numbers, I met Bob the sales manager, he also was very nice. Jacob, Bob and I hammered out a deal and had a pleasant time doing that--no stress !!!! We agreed to finalize the deal on Mon. 12/7/15 as this was Sat. 12/5/15 and was getting dark. I don't like driving at night. So, Monday it was very foggy, Jacob, out of the kindness of his heart offered to drive to Joliet to get me. I am 65yrs. old and had concerns about the weather. I thought his coming to get me was so kind and considerate. We finished the deal, saw Bob again, met Mike in financing, had a great experience @ Greenway Automotive--thanks GUYS !!!!!!! TERRI LOUTOS
great over all buy - eganrt
We went to buy a new Jeep Renegade, the first one we tried had a issue or two Heller went and found a 2nd one for us made the same deal and yes so far it's great! I think some Jeep dealers in the area would of just let us walk but Heller put us in the new Jeep that we were looking for. What could of been so-so customer service was quality. I will buy from them in the coming years The team did a great job.
New truck is great!! - Jennie
Drove 2 hours to meet Rusty Baker and check out a used Ford Ranger. Definitely worth the trip. Rusty was professional and showed me the vehicle with no pressure which is part of why we bought from him. The pleasant experience continued with Brett Simpson in finance. Working at a dealer myself, I kinda know what to expect in the car buying experience but they exceeded my expectation. Thanks
Mark & Jennie
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