low Pressure Dealership - fjcruiserfred24
I found a specific low mileage pre- owned vehicle that i researched online.Taylor had the perfect one i was hoping for.Sergio Garcia negotiated with me and i got a great truck exactly what i wanted . i was surprised how easy and successful it went for me . from Sergio's work to the manager Scott and and an excellent and friendly service department its the most positive experience i ever had, rather purchasing new or pre- owned.Best of all i got a great trade in value and great deal on my purchase. go here if you want good customer service
Easy and great people to work with - Jeff
When in there knowing what we wanted and they made it very easy. Financing was a breeze. Test drove a couple different trims and then decided on what we got (hadn't test drove that exact one but we were ok with it) and the dealer insisted we go for another test drive to make sure it was the one we wanted. Very patient.
Complete Satisfaction - sextona4
If you are looking for a professional Svet is your finding! Svet intently listens to all of the needs and wants in the search of finding the perfect fit. Extremely knowledgeable. His demonstration of patience and compassion should be an example of what all sales consultants should portray.
Excellent service - Cwdoc
Dirk was very helpful in getting us a new vehicle, he made sure we were satisfied with our choice. Every step in getting what we wanted all the way to financing he was with us. It was also great when he took his time to help us in getting to know about the vehicle and even setting our phones up with Bluetooth. Any questions we had, he answered or got an answer for us. He was great to deal with, would recommend him to our friends and family.
Wayne Thompson is "THE MAN' - otto&brittany
Wayne was very nice and friendly. He went the extra mile, to find the Jeep that we wanted and at the price wanted.. Thank you. We love our 2016 Jeep Wrangler !!!! Can't wait to do business with him again.
very nice guys - Ryan Atteberry
Jake and the rest of the crew were very nice. They werent pushy or condescending at any point. Worked with me to the best of their ability and now im leaving with a wonderful car i couldnt be more happy
I worked with Rob Bramer at Kunes Country Sterling - mynewvan
You can never trust anyone it seems anymore. Rob Bramer at Kunes Country Sterling IS trustworthy and honest! He did as I asked and more and he called me right back when I had questions. Rob provided good customer service (which is rare these days). He went over and beyond to please my pickiness. He made the transaction quick since sitting at a car dealership is the last think I enjoy. He also filled up my new van with gasoline, made sure I had floor mats (which seems rare anymore) and gave me a free future oil change and washed the van before I drove off with it. Even thou Rob had a go to guy which I don't care for when purchasing a car (I miss the old days), it wasn't so bad this time. They were fair and quick about the decisions. I would feel totally comfortable purchasing my next vehicle from Rob Bramer. Five STARS to ROB and the dealership in which he works!!!
Great service! - Jbautista162
I was very pleased with this place! The service was outstanding. Educated me on everything I needed to know . And walked out confident and happy with my purchase!
Second purchase at this dealership, great experience, Again! - Mike D
Everyone buys cars differently. I prefer an honest expedient process where I feel like I got a good deal and the process moves quickly. I came in with a fair amount of understanding of costs, competition and what I was looking for. Bob Williams was awesome. We agreed to terms in 15 minutes. He's not only knowledgable but a great guy to work with. Energetic and funny. I would highly recommend both he and the dealership.
Very helpful and no pressure - satisfied new car owner
Julie was very helpful and patient with me. I test-drove numerous cars on a very hot day and she never rushed me. I initially planned to purchase a used car, but she introduced me to a new car that I had not considered. She explained everything fully and helped me set up the technology in my car. I was very pleased with the entire experience.
excellent customer service, excellent service overall - firstname.lastname@example.org
everyone in the dealership were really profesional, they took care of my business real fast.
excellent customer service... real friendly people to do business with.
new suv - kimsjeep920
Great suv buying experience .Our .salesmen
was great to work with got the deal we wanted .love my new jeep. The whole buying experience was effortless and painless .
New car purchase - Bennet
Charles did an excellent job from the time we walked in till the sale was completed. He explained every aspect of the mechanics of the auto and was very pleasant to deal with. Ron worked with us on finalizing the purchase price and closing of the sale.
New Cherokee - lma1025
Had a great experience purchasing my new 2016 Jeep Cherokee! Mike Ballard was my sales person and was extremely helpful yet laid back in his approach to helping me select the best vehicle. He even helped me during his "day off"! I had a great - no pressure experience and walked away with a great new car!
Amazing, Top Notch, and Great all Around!! - Mark S.
AMAZING, HONEST, AND TOP NOTCH CUSTOMER SERVICE!! I went in to this dealer to possibly buy a wrangler and met a truly wonderful and trustworthy salesman Stacey Hall. I truly never write reviews unless I truly mean it. I have never been to this dealer before and when I first walked in They were customer focused, gave honest numbers, and played no games. The Sales Manager Reggie was a true pleasure to deal with as well. My salesman Stacey was very knowledgeable about the car I was looking at. Stacey also answered every call I had with any question. I bought the Wrangler because of the honesty and no nonsense approach. I will continue to be a customer here and will recommend this to anyone looking.
Outstanding Experience with Chris - Maureen Armstrong
I bought a 2015 Jeep Cherokee last Saturday. I worked with Chris VerHagen. Chris was professional, patient and provided excellent service. He answered all my questions and discussed my options. No pressure at all. He showed me the perfect vehicle. Chris then worked to secure the best trade in value for my car. Buying a car can be stressful. Chris made the whole buying experience less stressful. I will tell my friends and family to go to River Front for their next vehicle. And work with Chris for an outstanding experience.
2016 Durango RT purchase - Jason the painter
Best dealer in my opinion. Ken our salesman is a 10. Always goes out of the way to make you a happy customer. I would definitely recommend this dealer to anyone.
Buying Car for our Daughter - Miasmom5
We went to a trusted dealership whom we've dealt with for years. Shawn Friedman was our dealer who helped us pick just the right car for our daughter. She test drove two different a jeeps and Shawn spent time talking to her and us, giving us all sound advice to help us all make the right choice. We ended up choosing the Jeep Compass. We are very appreciative of his caring and wise guidance.
Loving Jeeps - Pat
Few like to buy a car. At Napleton, they work with you to make the process as painless as possible. I did not need to be sold on Jeep. I currently drive a Cherokee 2014. What I did need was both an understanding and knowledgable person to help me. I got both.
I will be considering Nap,Elton my "go to" car dealership.
Repairs to Jeep Grand Cherokee - R2 Crawford
We had a shimmy in the steering of the Grand Cherokee. Had been to two other locations with no satisfaction. Rachel and the technicians worked on the problem and made the repairs. Very cordial people and I will be returning for other services..
Purchased a car - Greg
I purchased a new vehicle from Royal Gate. The experience was excellent. Great rate &great car. My sales rep Sef was great. He got me the var I wanted no questions ask. If you are looking for a car try Royal Gate first.
Great customer service! - Shay08
I recently had an oil change at Kunes. Very friendly service advisor! The staff was helpful, the waiting room was nice,they had a nice little popcorn maker and free bottled water! Overall AWESOME EXPERIENCE! 🚗👍🏼😆
The joy... - Mr kimber
I really enjoyed the time I spent looking for a ride with the help of Mr Sheldon joy if I spelled the first name wrong sorry but he's the man with a good plan just tell him you're needs and he'll make it happen... thanks again for the time spent
Great place to buy a car - Walt73
Bree and John were great to work with bought a new jeep there yesterday would highly recommend them drove one hour to get there after leaving two dealerships around my house.
Great Customer Service - Jeeper
Sales and Finance was friendly and easy to work with. I feel we received a fair price and they were very flexible with our schedule
Amazing!!! - Mrgwade
Marco, Sam and Frank were great! They went above and beyond to find the exact car we wanted at an affordable price. We will absolutely be returning for our next purchase!!
Pairing bluetooth - cdalpra
I'm from Fl. with a 2014 Dodge . Everyone has like treated me like I bought there. Auburn paired my new cell phone in seconds and also explained how to take my key apart so I could leave a key with some one and yet they could not drive it. What a delightful, energetic versatile person .Thanks for the great job!
Super Dealership with Outstanding Customer Service - Gil E Kroll
We returned to Benoy to purchase another Wrangler since we were so satisfied with the 2010 Wrangler that we had gotten. Saw the 2016 on the website and made the trip to Benoy. We were really happy to see that Gary Merritt was still there as he came out to greet us as we pulled in and he recognized the Green Jeep. From that moment on we were convinced that Benoy was the Jeep dealership we wanted to do business with. The Owners also were very nice to us and made us feel like familiar customers.
We are very pleased with the purchase of our new 2016 Jeep Wrangler.
Gil and Pam Kroll
Very pleasant and comfortable experience - cargal
Right from the start my online inquiry was answered. by Jacob Packley. I went to the dealership to see the 2012 Lincoln MKZ., travelling from Joliet. Jacob met with me, he was very nice and personable. We went for a test drive he was very knowledgeable about the features of the car. Later we talked numbers, I met Bob the sales manager, he also was very nice. Jacob, Bob and I hammered out a deal and had a pleasant time doing that--no stress !!!! We agreed to finalize the deal on Mon. 12/7/15 as this was Sat. 12/5/15 and was getting dark. I don't like driving at night. So, Monday it was very foggy, Jacob, out of the kindness of his heart offered to drive to Joliet to get me. I am 65yrs. old and had concerns about the weather. I thought his coming to get me was so kind and considerate. We finished the deal, saw Bob again, met Mike in financing, had a great experience @ Greenway Automotive--thanks GUYS !!!!!!! TERRI LOUTOS
great over all buy - eganrt
We went to buy a new Jeep Renegade, the first one we tried had a issue or two Heller went and found a 2nd one for us made the same deal and yes so far it's great! I think some Jeep dealers in the area would of just let us walk but Heller put us in the new Jeep that we were looking for. What could of been so-so customer service was quality. I will buy from them in the coming years The team did a great job.
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