56 Illinois BMW Service Centers

Brendon was amazing , I had a tire change emergency and - palijari

Brendon was amazing , I had a tire change emergency and he made sure I was accommodated even though they had a jam packed calendar. His attention to detail and advice on the best steps forward saved me a lot of hassle and I’m very happy about the level of service . 5 stars well deserved!

Fast drop off and hike home. - RORAL0

Fast drop off and hike home. Car ready as committed and service advisor shared pictures as well as a verbal update.

Services impeccable Eric my service advisor standing - khinshelwood

Services impeccable Eric my service advisor standing always make sure everything is done correctly and makes sure I have a loner

The reason that I've bought 3 BMWs from Fields is the - N.elkind

The reason that I've bought 3 BMWs from Fields is the excellent advise that Chris has given me on service. They are lucky to have him. And, he's good natured, too.

Michelle is always available at a moments notice to help... - dhayenga

Michelle is always available at a moments notice to help with any needs/concerns I have related to my lease; making the entire process smooth.

I always receive excellent customer service whether in - cvwalsh

I always receive excellent customer service whether in Sales or Service. Your service is outstanding!!!

Best service department ever! - hbendler3

Best service department ever!!!! David is always very pleasant to work with and is definitely an asset to the company. I’ve been going there since 2000 and he is an 11 out of 10!!!!

BMW of Bloominton far exceeds expectations. - REI Guy

BMW of Bloominton far exceeds expectations. I drive 45 minutes to do business here than at my local BMW location. Over the Top Customer Service and excellent service center!

I’ve had a great experience at Laurel since I bought my - Nicole with the dirty license plates

I’ve had a great experience at Laurel since I bought my car, which I absolutely love. From the salesman who assisted me with the purchase to the service personnel who help maintain it, everything there is very customer focused. Their customer waiting area is great and allows you to relax or get work done. Their people are very helpful and knowledgeable and work to get you back in your car ASAP. Plus, while you wait, you may get the opportunity to drive one of their loaners and try another new BMW model. Who could complain about that? From day one my experience where has been top notch. When it comes time to purchase a new car, I will be returning to Laurel for sure. I was a Volvo enthusiast for years, but BMW has won me over, and Laurel was a big part of that. If you are looking for a new car, don’t hesitate to work with them.

Great deals and the staff is very patient and - Kaylingalvan88

Great deals and the staff is very patient and understanding, will definitely recommend this place for you to buy your dream car!! Shout out to Kyle Condon for helping me out.

Excellent service, a job well done, very happy with the - mitchell

Excellent service, a job well done, very happy with the work! Highly recommended, a overall great experience!

First time service customer - Anita W

We took my 2015 Mazda CX-9 in for a recall. We also needed a new key programmed. Rob in the service department was very helpful. He got everything done as promised. I will be back.

Taylor Wadi was very helpful in setting up my digital key - Gary Ebeling

Taylor Wadi was very helpful in setting up my digital key card. She was easy to work with.

Steven and the service team are amazing! Always friendly... - Kado

Steven and the service team are amazing! Always friendly and went above and beyond to get my Mas started and to the dealership for service.

Their customer service is really bad. I was told that... - veronruth

Their customer service is really bad. I was told that parts will come in within a week and then a week became weekssss and NO ONE CALL to let us know. We have to call back to find out. When we called, they can't find my order and told me to bring my car back so that they can check on the parts numbers, which they should given that i was there the last time and they looked at my car. Upon my request, they checked again and then FOUND my records and told me that part would take a few MORE WEEKS!!!!!