Very personsble, service was great and they kept me informed - Goofy71
Bill Brandt did a wonderful job, kept me informed, VERY friendly! I would highly recommend this dealership to others. The checkout was simple and the girls were wonderful as well..
excellent service - tabwalker29
My salesman Aaron Robinson was just excellent! He listened to everything I was looking for a I left with my new perfect car! Everyone in the dealership treated me like family. I am a customer for life!
Verry happy customer - car crazy
I have always valued Inskeep Ford as my dealer for car and truck service. Yesterday I bought my first car from the dealership. My experience with Tim in sales and Mark in customer finance was excellent. They were truthful, friendly and knowledgeable. I highly recommend this dealership for a new or used car purchase. Their Service department has always been unequalled in central Indiana. They are simply the best. I purchased a used car from them 12/5/16. Usually I cringe at going to a car dealership for anything. No high pressure dealing here. They simply present the choices for you to make. They have very fair prices. Here you truly get what you pay for.
Excellent from start to finish - Larz
I found the car and dealership on cars.com. I had immediate response from Melissa and continued immediate response on my questions. I drove 3 1/2 hours to Pearson to see the vehicle and met Melissa in person. She was as nice in person as her e-mail responses were and the dealership was great. Everyone was friendly and helpful. I totally love the Mustang I purchased. Thanks Melissa and Pearson Ford.
Very Satisfied - Arlene
I received a great deal on a 2014 Ford Focus. Love the car. The sales consultant was courteous, professional, informative, and expedient. I recommend O'Daniel Ford and sales consultant, Scott Oser, for a satisfying auto purchase experience.
Great customer service Roger handle everything great - JJD
I would like to thank Roger Galvan service manager for being professional and work hard to resolve the issue with my sunroof. Thank you for staying on this project and getting the issue resolved.
Peaceful experience. Very relaxing experience - matt17013
In spite of the fact that I had been recently "burned" by another dealer from Illlinois, The sales person Leanne continued to work with me to get over the anxiety that I had experienced when I walked in. She was kind and respectful when I asked questions that could sometimes be taken offensively. She worked hard to get in to a situation that I wanted to be in financially. I have to admit I wasn't as pleasant as I normally am when purchasing am happy, however on this occasion I had been sold a "lemon" from another dealer and was quite perturbed. Anyway by the end of the night I was quite relaxed and felt confident that I had purchased a good vehicle. Art Hill has always done well with selling me vehicles and now I will not go anywhere else. I tried somewhere else because I thought I was getting a "deal" but it turns out that was not the case. I could have saved myself a lot of heartache by going to Art Hill for my original purchase. In this case I am much happier after the sale than when I originally bought the truck, I hope this helps someone make an informed decision. Not all dealers are like the one from Illinois that sold me the lemon, and not all dealers are like Art Hill and the salesperson LeAnne, a true champion for the purchaser.
Very satisfied new car customer! - carguydean12
This is the third new car that I have bought from Ray Skillman Ford and I am very satisfied with my overall experience. I would like to single out salesman Ray Miller and Chris the finance manager for their courtesy and going that extra mile for customer satisfaction.
Straight forward, No fast talk ! - 2012focus
My experience was a very good one . They don't try to sell me any add on services , used Edmunds car search to locate may car received there discount . Didn't have to spend hours trying to get a great deal .
The best there is!! - Lindsay
My family and I have been using Jim True Ford for years! We love them. They make the car buying experience great. They are the only place to buy a car! 😀
Great Staff / Great Experience / Great Truck!! - Blueovalman
Wanted to lease a new F150, Phillip, Tom and the entire Ben Davis team, were the only dealer to respond within 12 hours. Sent me a lease quote within 24 hours, without even visiting the dealership. Continued to stay in contact throughout the lease process. Drove 50 miles on a Saturday morning to be told that Tom (Finance Mgr) had transposed numbers in the lease price. The result was a lease that was $75 more expensive than the quote. He showed me the error and took responsibility for the error. To make things right, he told me he would lease the truck to me at a figure below his invoice cost. I asked about options (Spray in bed liner, mudflaps, window tinting), Tom didn't blink, sold everything to me at his cost and actually picked up the cost on one of the options. I left that morning feeling like they wanted my business and were willing to work to earn my business. In the end, I got a brand new truck, with the options I wanted, for less than my current payment on my wife's 6 year old Mercury Mariner. WHAT A DEAL!! This is how a car buying experience should be! I would recommend Ben Davis to all my friends.
Above and beyond - ME123
I had a small problem with my turn signal on my truck.... and Louie (I did not get his last name)in the service department helped my son and I out. He went above and beyond the call of duty. And I just want to say thank you to him and let you know it is so very nice to have someone helping you that actually cares about the customer!!! And he even went out in the rain for us! He is an asset to your service department!!
Signed a very grateful customer.
Experience - Chris
I really appreciate the service Don Hinds Ford im Fishers provided me. Dennis Novales my sales rep was timely and excellent with knowledge and integrity. 5 star service. Thanks again Dennis!
Excellent Experience - Brad007
I've bought many cars over the last 30 years, but I have never had a better experience than at Don Meyer Ford. They went above and beyond my expectations and the entire experience was excellent. Thank you very much!
Awesome people from sale to service - 1happycustomer
awesome car buying expierence. They have taken care of me not only the day I bought my car but everytime I'm in for routine service. I have bought all 4 of our current vehicles here not to mention the many I've had over the years just because I know that they will take care of me for many many years to come.
Awesome customer service and very helpful! - Danielle
When we walked into fieldhouse ford we didn't know what to expect because of our situation. Andy Hebda was so helpful, professional and friendly. Will defiantly be going back to him for all of our future vehicles. Great experience!
Plain fantastic - grayson08
I purchased a used 2013 Fusion two weeks ago from the sales expert Bob Armstrong. I live in Louisville and traveled to Corydon just to look at the vehicle and express interest with no intention of purchasing until the next few days if I did like the vehicle. Bob not only stayed late on a stormy day to wait for us, he took me on a lengthy test drive encouraging me to get the full feel of the vehicle. I had not at that point had a salesperson care about my approval that much. Well, when the time came to "talk numbers" I can honestly say that Bob and the sales manager (whose name I can not recall) worked with us to get us where we needed to be to afford the vehicle. The finance manager, Joi, made me feel very calm and relaxed with the purchase which can be a stressful time for anyone. I mean, spending 17000 is hard on anyone! Joi was friendly and did not force us in any way and treated my husband and myself with complete respect.
I left a couple hours later with the car and deal of my dreams, 100% satisfied. Heritage Ford has a different vibe than any other dealership I have been to or worked for. The only way you will leave unhappy is if you don't like the car, in which case Bob will work to find you one that you do!
I will also add that their coworker Jimmy came to assist me at the clerks office to transfer the title was stuck with me for a couple hours and made the wait delightful. Thank you for walking this rookie throught the process!
Thank you all for a great experience!
Good experience very impressed with saleman and his helpfuln - Shirley77
We had a very good experience. Salesman was very nice to us and very helpful. We got the car we were looking for at a price we could pay.
excellent I appreciated Bandon wasn't pushy he di - franks56
I appreciated that Brandon wasn't pushy he didn't try to talk me into something that I didn't want and he didn't try to tell me want I could or couldn't afford He was knowledgeable but not arrogant, respectful and friendly
Customer service experts! - Papa
Adam an the financial manager are the best at customer service. They stand behind their word an make sure to take care of the customer! Adam made sure to qualify the vehicle for my Grandfather, an make sure this vehicle was the right fit for him all around! The 2017 Ford Explorer is amazing! I recommend this vehicle, but more so, I would refer friends an family to Adam at Lakeshore Ford! Honest an a great professional, who assists every step of the way! Thanks guys!
Amazing first car buying experience - jd96
Excellent customer service. Very helpful. They straightened out everything and made everything very simple. Everything worked out perfectly in the end. I tell everybody about the great service that I received from this dealership!
.Purchase of Vehicle - ditch digger
Have bought numerous vehicles from them and they have always treated us very well. We have always been very satisfied with our purchases from this dealer.
Recall - Golfer2015
Recall done quickly as promised. Service Manager was very courteous. Transportation to and from restaurant was provided by a very friendly driver. Car was washed before being returned to me.
Best Experience ever at a dealership - debm8
Best Experience ever at a dealership !!!!
I have bought over 20 cars in the past and this is the first time I was treated like they wanted my business not just my money !! LOVE my car !!
Easy to deal with - PackerFan
Called after Cass County Ford would not get back with me on a warranty issue. Rochester answered my question right over the phone and had my vehicle towed there that day to get fixed. Very professional and courdious.
Amazing, wonderful experience - Mimi
It was my first time buying a car, and an amazing experience for me. I was so happy with the wonderful customer service there, my sales person was really awesome. I loved the way she took the time by searching for the right vehicle for me, and not only that but also worked hard to make sure it worked best for me and what I wanted. Also, the finance manager was very helpful and awesome too. I was really happy with the way he took the time to explain everything to me in detail, his honesty, and made sure I understood it all. My mother and I were really thankful for the time they both took, their kindness, care, and their hard work to make us happy. Definitely a wonderful experience and excellent customer service. I give you all ten stars, and will be spreading the news of my experience with everyone I know.
Excellent service both on the phone and under the hood - Patrick Brewster
I have taken my 2012 Ford Escape to the Sternberg Ford Service Dept. twice now for routine service. Both times the service department staff has been extremely friendly both when making an appointment and while I was there. They are thorough and efficient in the work that they do and they don't attempt to do more work or sell you something that you really don't need. Also, being a novice when it comes to automotive service and repair; they have never acted like any of my questions have been a burden. There is a service station one half mile from my house, but I drive the extra 10 miles; because I know that my vehicle will be in good hands and that's important to me.
Purchased a new car - Sancan1564
Shawn was amazing to work with. I had to drive over3 300 miles to get there. It was worth the drive. Excellent service. Great job!!
Bought a brand new 2016 Ford F150 - Crystal C
Great experience, hassle free transaction. Dan Bard was great and helped us find exactly what we wanted. We got a great deal and we're very pleased. Thanks Dan!
Great!! - Meelissa1
I went to get a used car and ended up with a new car and I couldn't be happier! Everyone was so nice and helpful. I will definitely go back for my next car.