Matt Bolin, Service Consultant - Carroll's Florida
Matt had undercarriage checked as I had noticed a noise while driving from Florida. He had remembered us from the previous January. He is always friendly yet professional. I wish we had the pleasure of working with him in Florida. The experience allows us to trust his judgement and we feel comfortable driving 900 miles each time.
Excellent service with no hastle - Vilandra79
I came to this car dealership hoping to get some help / assistance to get a truck for work and I got just what I needed and then some .
I am greatfull and satisfied with the service they provided me with.
Alan King - Kates
Alan was extremely friendly and very helpful! I am thrilled with my new Explorer! Alan went above and beyond to find me exactly the car I wanted!
Issue after purchase but it was taken care of. - JT
I purchased a used car from Pearson and after getting it on the interstate I realized there was a suspension problem. I ended up calling Pearson after having it checked out and they took care of the issue at no cost to me. It's always a breath of fresh air when you find a company that will do more than what is required and go the extra mile.
My Odaniel Experience - cqajnobles
I love Odaniel ford!!!!! Scott Oser our salesman is top knotch, he and the rest of the Odaniel team treat you like family!!!! We were in and out of there within an hour and a half with the vehicle we wanted within the price we wanted. Could not ask for a better salesman or dealership. This is our second purchase from Odaniel. We have had wonderful service from the service department as well. Odaniel will always have my business!!!
Very satisfied new car customer! - carguydean12
This is the third new car that I have bought from Ray Skillman Ford and I am very satisfied with my overall experience. I would like to single out salesman Ray Miller and Chris the finance manager for their courtesy and going that extra mile for customer satisfaction.
Peaceful experience. Very relaxing experience - matt17013
In spite of the fact that I had been recently "burned" by another dealer from Illlinois, The sales person Leanne continued to work with me to get over the anxiety that I had experienced when I walked in. She was kind and respectful when I asked questions that could sometimes be taken offensively. She worked hard to get in to a situation that I wanted to be in financially. I have to admit I wasn't as pleasant as I normally am when purchasing am happy, however on this occasion I had been sold a "lemon" from another dealer and was quite perturbed. Anyway by the end of the night I was quite relaxed and felt confident that I had purchased a good vehicle. Art Hill has always done well with selling me vehicles and now I will not go anywhere else. I tried somewhere else because I thought I was getting a "deal" but it turns out that was not the case. I could have saved myself a lot of heartache by going to Art Hill for my original purchase. In this case I am much happier after the sale than when I originally bought the truck, I hope this helps someone make an informed decision. Not all dealers are like the one from Illinois that sold me the lemon, and not all dealers are like Art Hill and the salesperson LeAnne, a true champion for the purchaser.
Straight forward, No fast talk ! - 2012focus
My experience was a very good one . They don't try to sell me any add on services , used Edmunds car search to locate may car received there discount . Didn't have to spend hours trying to get a great deal .
Rick was great - shawnrbrown
I visited the dealership for the first time recently. I was interested in a used vehicle that Rick helped me with. He was very professional and made my experience exceptional. He worked diligently to successfully make the deal I was trying for. I would recommend him to anyone looking for a vehicle. Adam in finance was also professional and helpful.
The best there is!! - Lindsay
My family and I have been using Jim True Ford for years! We love them. They make the car buying experience great. They are the only place to buy a car! 😀
Efficient and Friendly - Alleyoopc
I knew what I wanted and called several dealers and visited a few also. I was most impressed by Nick at Ben Davis Ford. He doesn't mess around. He got right on it and found my perfect 2017 Escape-had it there the next day. Everyone at the dealership was very friendly. Nick made the buying experience easy and pleasant. Afterward, he showed me all the features of my car and we had fun doing it. He is very knowledgeable about the product he sells, unlike other salesmen I had spoken to. I liked him because he doesn't have that "irritating sales rap" that makes one want to scream. He's just a regular, likable guy who's good at what he does!
Great dealership - Newtruckowner
David Graves was very personable, not overbearing, excellent knowledge of the vehicle and excellent communicator. Harold Platt did a great job completing the deal for us. Ryan Gayke made finalizing the deal a breeze.
Experience - Chris
I really appreciate the service Don Hinds Ford im Fishers provided me. Dennis Novales my sales rep was timely and excellent with knowledge and integrity. 5 star service. Thanks again Dennis!
Excellent Experience - Brad007
I've bought many cars over the last 30 years, but I have never had a better experience than at Don Meyer Ford. They went above and beyond my expectations and the entire experience was excellent. Thank you very much!
Awesome people from sale to service - 1happycustomer
awesome car buying expierence. They have taken care of me not only the day I bought my car but everytime I'm in for routine service. I have bought all 4 of our current vehicles here not to mention the many I've had over the years just because I know that they will take care of me for many many years to come.
Awesome customer service and very helpful! - Danielle
When we walked into fieldhouse ford we didn't know what to expect because of our situation. Andy Hebda was so helpful, professional and friendly. Will defiantly be going back to him for all of our future vehicles. Great experience!
Great Experience - DougH
Needed to replace a wrecked vehicle and they were patient and helped us to find the right vehicle. Love the details to customer service and friendly staff. Everyone took the time to answer any questions and make sure we were happy with the deal.
Plain fantastic - grayson08
I purchased a used 2013 Fusion two weeks ago from the sales expert Bob Armstrong. I live in Louisville and traveled to Corydon just to look at the vehicle and express interest with no intention of purchasing until the next few days if I did like the vehicle. Bob not only stayed late on a stormy day to wait for us, he took me on a lengthy test drive encouraging me to get the full feel of the vehicle. I had not at that point had a salesperson care about my approval that much. Well, when the time came to "talk numbers" I can honestly say that Bob and the sales manager (whose name I can not recall) worked with us to get us where we needed to be to afford the vehicle. The finance manager, Joi, made me feel very calm and relaxed with the purchase which can be a stressful time for anyone. I mean, spending 17000 is hard on anyone! Joi was friendly and did not force us in any way and treated my husband and myself with complete respect.
I left a couple hours later with the car and deal of my dreams, 100% satisfied. Heritage Ford has a different vibe than any other dealership I have been to or worked for. The only way you will leave unhappy is if you don't like the car, in which case Bob will work to find you one that you do!
I will also add that their coworker Jimmy came to assist me at the clerks office to transfer the title was stuck with me for a couple hours and made the wait delightful. Thank you for walking this rookie throught the process!
Thank you all for a great experience!
Good experience very impressed with saleman and his helpfuln - Shirley77
We had a very good experience. Salesman was very nice to us and very helpful. We got the car we were looking for at a price we could pay.
excellent I appreciated Bandon wasn't pushy he di - franks56
I appreciated that Brandon wasn't pushy he didn't try to talk me into something that I didn't want and he didn't try to tell me want I could or couldn't afford He was knowledgeable but not arrogant, respectful and friendly
Customer service experts! - Papa
Adam an the financial manager are the best at customer service. They stand behind their word an make sure to take care of the customer! Adam made sure to qualify the vehicle for my Grandfather, an make sure this vehicle was the right fit for him all around! The 2017 Ford Explorer is amazing! I recommend this vehicle, but more so, I would refer friends an family to Adam at Lakeshore Ford! Honest an a great professional, who assists every step of the way! Thanks guys!
Amazing first car buying experience - jd96
Excellent customer service. Very helpful. They straightened out everything and made everything very simple. Everything worked out perfectly in the end. I tell everybody about the great service that I received from this dealership!
.Purchase of Vehicle - ditch digger
Have bought numerous vehicles from them and they have always treated us very well. We have always been very satisfied with our purchases from this dealer.
Recall - Golfer2015
Recall done quickly as promised. Service Manager was very courteous. Transportation to and from restaurant was provided by a very friendly driver. Car was washed before being returned to me.
Best Experience ever at a dealership - debm8
Best Experience ever at a dealership !!!!
I have bought over 20 cars in the past and this is the first time I was treated like they wanted my business not just my money !! LOVE my car !!
Easy to deal with - PackerFan
Called after Cass County Ford would not get back with me on a warranty issue. Rochester answered my question right over the phone and had my vehicle towed there that day to get fixed. Very professional and courdious.
Amazing, wonderful experience - Mimi
It was my first time buying a car, and an amazing experience for me. I was so happy with the wonderful customer service there, my sales person was really awesome. I loved the way she took the time by searching for the right vehicle for me, and not only that but also worked hard to make sure it worked best for me and what I wanted. Also, the finance manager was very helpful and awesome too. I was really happy with the way he took the time to explain everything to me in detail, his honesty, and made sure I understood it all. My mother and I were really thankful for the time they both took, their kindness, care, and their hard work to make us happy. Definitely a wonderful experience and excellent customer service. I give you all ten stars, and will be spreading the news of my experience with everyone I know.
Excellent service both on the phone and under the hood - Patrick Brewster
I have taken my 2012 Ford Escape to the Sternberg Ford Service Dept. twice now for routine service. Both times the service department staff has been extremely friendly both when making an appointment and while I was there. They are thorough and efficient in the work that they do and they don't attempt to do more work or sell you something that you really don't need. Also, being a novice when it comes to automotive service and repair; they have never acted like any of my questions have been a burden. There is a service station one half mile from my house, but I drive the extra 10 miles; because I know that my vehicle will be in good hands and that's important to me.
Bloomington Ford- Great Experience. Thank you Paul Branning! - Ksims
Visited the dealership on Tuesday 10/18 and purchased a 2017 Ford Escape. Paul was a pleasure to work with and assisted us by answering all our questions. Great experience and happy with our new purchase! Thank you Bloomington Ford! Thank you Paul!
Bought a brand new 2016 Ford F150 - Crystal C
Great experience, hassle free transaction. Dan Bard was great and helped us find exactly what we wanted. We got a great deal and we're very pleased. Thanks Dan!