Great overall experience - Whitneyblakley
Frank did an exceptional job at helping me decide what was the best option for me. He was very knowledgeable. I left feeling very happy about my choice. I would recommend Bill Estes and Frank Wolfe to all my friends and family!
Top Reviewed Specialists At This Dealership
Commercial/Retail Sales Consultant
great crew great selection - bill_h46227
I was needing to do something about my transportation situation. I was paying too much for the cars i had.
I was not happy with the cars i had . I managed to find a truck that i will be happy in for a while
Although the front tires are needing to be replaced. For the price i am paying for the truck you could have offered to replace them
helpful, no pressure, knowledgeable, and friendly - kzeilinga
I have bought 2 cars from this dealership and both times my experience was exceptional. Alan King's knowledge of product and style of salesmanship is what has made me a repeat customer. I can't say enough good things about my buying experience.
Very Accommodating - LeiLani B.
Everyone was great- Stacie in service, Matt in Sales, Mike R in sales and Frank Herrera in financing. Came in to fix my car - bought a new one!!!
Wonderful experience - Justin_1987
Scott did an amazing job from start to finish!...made the transition so easy would highly recommend to anyone looking for a new car... just a great experience all around!
Amazing Service and Expert Opinion ` - LillyCH18
I bought my second car, a Ford Escape, from Expressway Ford last year and they have always been welcoming and helpful. Dennis Johnson found the perfect vehicle for me. He showed me different cars that varied in size and capabilities while staying in my price range. Negotiating price was not a problem, and returning for repairs or services after a car accident were made easy and convenient. He answered all my questions and explained anything that I did not understand profoundly, getting a second opinion when needed. I recommend Expressway Ford to friends and family and I plan on purchasing my next vehicle from Dennis. Keep up the great work!
Best New Car Buying Experience EVER! - Amy Bays
I cannot say enough how great Jerry Lee Allman was with helping us pick out a new family car! The experience was easy and perfect!
Robert Salesman lives up to his name! - PathfinderMomma
Robert and the team at City Auto Mall got me into the vehicle I've wanted for years! I went to test drive a Nissan Pathfinder on a Saturday and Robert told me I'd be driving home with it that day and I did! He was friendly and followed back up with me a few days later to check on the purchase. Something rare these days. The finance team worked with their lenders to find me the best rate and deal that worked for my budget. Overall a great experience and would recommend to anyone.
Sales & Leasing Consultant
Mary Barwick - Big Al
We can not rave enough about Mary Barwick.
Her care, knowledge, humor and kindness is unsurpassed. We visited several dealerships and walked away because of the salespersons. She was a breath of fresh air and we knew immediately we were going to buy from her.
Thank you, Mary, for being such an awesome salesperson. You rocked our world!??
Great small town dealership - JimSpears
I had a very positive experience, was no pressure or games. Jason was very helpful, friendly and professional. I would recommend this dealership to anyone wanting a new or used car.
Sales and Leasing Consultant
amazing - happycar. kat123
The staff was very friendly and made everything easy and stress free. They we're amazing, polite and explained thoroughly. They made us feel apart of the team. I have and will recommend everyone to Ray Skillman in Martinsville Indiana
Helped us in an emergency - Shirley Churchill
Greatest Service Department! We were traveling South and developed problems with our 2012 Ford F150. We were pulling a 30' travel trailer. We drove in to their dealership and they immediately got on the computer, detected the problem, and had it fixed. In less than 30 minutes we were back on the road. Awesome service! Very nice, polite and helpful employees. Thank you!
Well done! - f&sford
worked with us to get what we wanted at a price we could handle. we have also in the past bought new ford f150 pickup.
Sales and Leasing Professional
General Sales Manager
Quick and easy - Kay1234
I noticed my "new" vehicle on the grounds of the dealership and was so excited because I had been looking for this Jeep for years. I inquired online and Gary got back to me promptly. He was readily available for my test drive and when I was ready to purchase, the transaction went smoothly. I was prepared for the waiting game that happens many times at dealerships, but this was not the case. Things were handled promptly and professionally.
Worth the drive! - Mac2jz
The guys at Ben Davis did an awesome job walking me through my first time leasing a vehicle. There was no pressure and everyone was very patient even though I probably asked the same questions 10 times each.
Amazing, wonderful experience - Mimi
It was my first time buying a car, and an amazing experience for me. I was so happy with the wonderful customer service there, my sales person was really awesome. I loved the way she took the time by searching for the right vehicle for me, and not only that but also worked hard to make sure it worked best for me and what I wanted. Also, the finance manager was very helpful and awesome too. I was really happy with the way he took the time to explain everything to me in detail, his honesty, and made sure I understood it all. My mother and I were really thankful for the time they both took, their kindness, care, and their hard work to make us happy. Definitely a wonderful experience and excellent customer service. I give you all ten stars, and will be spreading the news of my experience with everyone I know.
Great service - Micky
My truck gets better service here than at our own shop. It always gets the write ups taken care of. I wish I could get it in there more often.
Great Experience - bob2525
Purchased a new Mazda CX-9 - Dennis Roak Jr was our salesperson and did a fantastic job! No pressure, answered all of our questions, had everything ready for us, and followed up after the sale. We drove 120 miles bypassing our local Mazda dealer for a much better experience. Great job Dennis!
Great - TinaFawbush
I wrote out a wish list on what I was looking for or would like to have in a new vehicle. The employee Fred was very friendly and tried to show me vehicles that matched what was on my list. I took it for a test drive and came back for a test drive with the whole family. We loved the car and the staff worked with us to get the payments in the range we wanted. Would definitely recommend them to others.
Excellent Experience - Brad007
I've bought many cars over the last 30 years, but I have never had a better experience than at Don Meyer Ford. They went above and beyond my expectations and the entire experience was excellent. Thank you very much!
Great sales staff to friendly service area. - Happywithmynewcar
Hometown feeling- made me feel right at home. Process was easy and speedy. More than happy to say I would buy here again and again. Highly recommended!
Keep on truckin' - Ford Forever
We recently brought our F-150 to the service department for the 150000 service. We wanted belts, hoses, brakes, and the oil cooler / air conditioner serviced. Marv called us several times while the truck was being serviced to confirm if we wanted a particular item replaced. The work was done in a timely fashion at a reasonable price. We will be going back to Fieldhouse for future service work.
Excellent Service - Deanna Samuels
We just purchased our first Ford vehicle at Haag Ford. We worked with Tony Villani and could not have had a better experience. The vehicle we were interested in was new to the lot and having some work done the day we arrived to look at it. He asked the mechanic to lower it down from the lift so that we could determine if the inside was up to our standards. He kept us in the loop so that we could test drive it as soon as the work was complete. The team at Haag presented us with a very fair deal and we completed the deal without any issues. He proceeded to have it cleaned for us while we waited since it had not made it to the detail company yet. The entire process was painless from start to finish! Would definitely recommend Tony and the team at Haag Ford!!!
Good experience very impressed with saleman and his helpfuln - Shirley77
We had a very good experience. Salesman was very nice to us and very helpful. We got the car we were looking for at a price we could pay.
excellent I appreciated Bandon wasn't pushy he di - franks56
I appreciated that Brandon wasn't pushy he didn't try to talk me into something that I didn't want and he didn't try to tell me want I could or couldn't afford He was knowledgeable but not arrogant, respectful and friendly
Fifth vehicle purchased at Lake Shore Ford - drtrusty
My family and I have always received excellent customer service from the owner, the sales staff, and the service shop. Our recent purchase of a 2017 Ford Explorer was our fifth vehicle with Lake Shore Ford. Salesman Bill Ozug helped us with ordering our vehicle and communicating to us the expected delivery of our Explorer. All of our vehicles purchased at Lake Shore Ford have been serviced and maintained at their service shop.
Amazing first car buying experience - jd96
Excellent customer service. Very helpful. They straightened out everything and made everything very simple. Everything worked out perfectly in the end. I tell everybody about the great service that I received from this dealership!
.Purchase of Vehicle - ditch digger
Have bought numerous vehicles from them and they have always treated us very well. We have always been very satisfied with our purchases from this dealer.
Recall - Golfer2015
Recall done quickly as promised. Service Manager was very courteous. Transportation to and from restaurant was provided by a very friendly driver. Car was washed before being returned to me.
Easy to deal with - PackerFan
Called after Cass County Ford would not get back with me on a warranty issue. Rochester answered my question right over the phone and had my vehicle towed there that day to get fixed. Very professional and courdious.
AutoFarm Ford Lincoln
Bill Estes Ford