On 5/22/2013 7:58:41 PM sastrachan wrote:
Had a great experience with Johannes Alberty buying my new Highlander. He was friendly and made the experience as painless as possible. Didn't feel overly pressured by him and he gave us time to talk in private without feeling rushed. He's very nice and was also very knowledgeable about the car and its features - and pragmatic in what would be valuable to me. I would definitely recommend asking for him if you're buying a car at Olathe Toyota.
On 5/22/2013 6:19:06 PM steve1985janet wrote:
I have been to this dealership for 5 other cars. It has always been excellent and today's was the absolute best--making the best of a bad situation by given me their most cost cutting deal by cutting their margins down to minimal if any. Yet, the owner (Kelly) and Shannon (sales person) and Jim (the loan officer) and Kim (customer service manager) all treated me with great generosity and respect. I will gladly and do gladly recommend them and would be happy to publicly say so. Shannon (sales person) has worked with my family for about six years and she has always been so accommodating, courteous, polite and makes the customer feel part of her family, thus, interested in the customer's best. I have nothing but good to say about the entire organization. I might add, the owner, Kelly Thomas, is an outstanding gentlemen with great integrity which is why he was so helpful in dealing with my car and its demise and then a subsequent new purchase. Kelly truly represents the old school way of doing business and I will continue to send him as many customers as I possibly can. I consider Kenny Thomas Olathe the best in their field.