Kentucky Volkswagen Dealers

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Bachman Volkswagen - Louisville, KY

On 5/17/2008 12:42:30 PM J33Stacy wrote:
I have taken my car here several times, each time has been nothing but a hassle. They try to nickel and dime you on everything possible. For example, I bought windshield wipers there, which comes with a warranty. The wipers went bad and were still under warranty but instead of exchanging them, they wanted me to setup an appointment to bring my car in, where they charge $88 and hour for service, to check them out, which is more than the windshield wipers themselves. I have also taken my car there to do recall work and when I got it back, my check engine light came on. I took my car back in and they charged me over $600 to get it fixed! I got my car back and ever since then, I get horrible gas mileage. I called and they said it was the Jefferson Co. gas, which is no different than what I was buying before. Yes, their staff is friendly, but I would not go here to get any work done, especially if you love your car and dont want to throw money away.

Bachman Volkswagen - Louisville, KY

On 3/7/2008 3:54:33 PM stephwong wrote:
Bachman is a great delareship and I had a pleasant buying experience! The sales team was patient and explained details thoroughly.