On 3/3/2014 4:16:46 PM judy19 wrote:
Merritt helped me with my volkswagon service. He was very knowlegeable and answered all of my questions. I would definitely recommend working with him and Don Jacobs.
On 2/26/2014 8:41:45 PM SusanSeiller wrote:
My 10 year old VW Passat wagon was totaled in a head on collision in January .. Besides missing my beloved wagon, I will equally miss Roy Will's great personal and caring customer service. He shepherded the repair process and was a great communicator of what my car needed. He was always so considerate of any transportation arrangements that he could assist me with when my car was in the repair shop.
Since I found myself needing to purchase a new car, I came back to Bachman.
Drew Redmond was extremely helpful, gracious, informed and accommodating .His commitment to honoring my auto needs ( budget, lifestyle, safety, etc.) was evident throughout the shopping process. So much so, that although he represents VW ( and I had decided on a Passat), he did not blink when I changed my mind and decided on buying a Subaru from him. Drew was very patient with my need for time in my decision making process, and also very responsive to my closing timeline once I made my decision.
Dustin was terrific at arranging the financing , and explaining all of the paperwork.
The customer focused attitude , professionalism, and the integrity exemplified by all three men solidifies my customer loyalty to Bachman.