Wonderful!! - LARRYNANDALARRA
Had an absolutely amazing experience getting my jetta!! Everyone was so friendly and efficient! I will definitely be sending my family and friends here! :)
We didn't really come in to buy, but saw the car and fell for it- good job Jarrod! lol
VW brake light - AclayVWjetta
I have a 2010 VW Jetta limited that was throwing a brake light and beep sound every few days, then became daily. I have an extended warranty but was told at an oil change (tire discounters) that's the fluid or sensor could be the problem. Merrit was awesome at DJ VW, he told me to pull in, 10 minutes before they opened and checked brakes, fluid and pedal. In less than 10 minutes he had my brake fluid topped off, the light and beeping gone and didn't even charge me for the top off! Thanks Don Jacobs VW service department.
I love my car! - Tjulian94
Christian was a tremendous help in finding the car that suited all of my needs. His service was fast and friendly and he was able to find a finance company that worked with me and my low credit score. I highly recommend visiting him if you are searching for your next car.
Excellent customer service - Kaydence15
Darren is fantastic!!!! He went above and beyond to help my husband and I get into a car we needed. He got a great deal on a nice used car and we could'not be happier. I would highly recommended anyone looking for a car to go to Neil Huffman Volkswagen and see Darren!
Service manager refused to do an alignment which I... - segfault
Service manager refused to do an alignment which I specifically requested, claimed the reason my car was pulling to the right was a leaking tire on the right side, which they patched. Failed to do a tire inspection which was required as part of the 20,000 mile interval service on a Jetta. Had they done this they would have noticed feathering at the inside edges of the tires, indicating an alignment problem. After I made another appointment to get an alignment, they billed me for an alignment without performing one. Tim French, the owner of the dealership, eventually refunded the money I paid them for the alignment after I presented an invoice from another alignment shop showing that the car had not been aligned at Montgomery Imports.
They made little to no effort to resolve the chronic rattles and engine knock in my Jetta. Another dealership eventually found a bad intake manifold changeover valve as the cause of the engine noise and put foam under the VIN plate to fix the rattle.