While on vacation in Maine, our 2020 impreza failed to - sferranti16
While on vacation in Maine, our 2020 impreza failed to start; the first time the car gave me any trouble. I called several local subaru dealers and only Pape Subaru indicated that they could look at the car within 24 hours. Well, with roadside assistance from subaru, the car was delivered to dealer at 4:30pm that day.
The next morning at 7:30 AM, Kristopher Corriveau, Service Mgr at Pape, reached out to me for information on the situation. By 2:30 pm, less then 24 hours after the breakdown, the car was repaired and running well. AMAZING!
The service manager and his team were absolutely amazing in getting the car back to us so promptly, especially knowing we were on vacation without a car.
Thank you Kris and your entire team....job done incredibly well.
Most appreciative of your stellar service and we will recommend you highly,
Stephen Ferranti,
Rochester, NY
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