I have never before dealt with a place like this! - Patrick Hart
Thur Sept 11th - Came into the shop to get prices on parts make an appointment for my car. I left my info and was told that I would get a call later in the day.
Fri Sept 12th – Never got a call. I called in the late afternoon, and was told that I would get a call back to confirm prices on parts and make an appointment.
Tue Sept 16th – I came into the shop because no one would get back to me by phone. I was told by the secretary “who had the owner on the phone” that I would absolutely get a call back later in the day. I let her know how frustrated I was from not being able to make a simple appointment.
Thur Sept 18th – I never got a call, so I called and finally spoke to the owner. I was finally able to get prices for the parts and labor and made an appointment. I made an appointment for 9am on the 30th.
Tue Sept 30th - Came in for my 9am appointment and I was told that the parts were not in yet. Had over a week to order the parts. Got a call at 5pm, the parts were in. Had to reschedule my appointment for Friday Oct. 3rd
Came in and they put in the parts. 2 hours later I had to come back because my car was acting up. They tested the “new” parts and 2 of them were bad. I had to go back the next week to have them do it again.
I spoke with the owner, and he told me that I was not his priority, and I should find another place to get my car worked on. He basically told me to shove off. I have never before dealt with a place like this. After talking to others, I later found out that a number of people who bought their cars there have had many issues with their cars that they bought from him.
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