68 Maryland Kia Service Centers

Family Love - Ridlebruce

I can honestly state I was treat like family during my transaction will Bob Bell . The workers were professional, informative and attentive, my questions were answered quickly. I would recommend Bob Bell to anyone needing automotive work.

Kenny sold me a 2015 Honda accord for my daughter who... - Kevin k

Kenny sold me a 2015 Honda accord for my daughter who just turn 16 years old and I had a 90 day 3 thousand miles which every came first warranty well it turn out I need a starter and a knock Sensor well I took back to dealer ship and they fix it gave me both new parts thank you kenny craig and Bill well job done

JR Dunkin has serviced my vehicle before; I so appreciate... - mhswacina

JR Dunkin has serviced my vehicle before; I so appreciate him! He is very kind, considerate, he makes me feel like I am his only concern. He explains everything clearly and is willing to answer any question. Very professional and people-focused.

Pleasure experience with both buying the car and post - iurii

Pleasure experience with both buying the car and post query. Staff is very organized and professional. I highly appreciate quick response for personal question/matter what actually a direct dealer responsibility was not but have been addressed promptly.

I was able to find my first car - Blue Blaze

With the help of Pamela Jackson I was able to get a great car that suits me the most. Also making others mouth drop when they see me in my own car.

Everything was great from start to finish, and the - Lewisashley4908

Everything was great from start to finish, and the customer service was great. They finished my vehicle in good timing.

Timbrook Nissan always come through with quick and - r_sisler

Timbrook Nissan always come through with quick and profesional service when i need something taken care of my Nissan Altima.

Great service, communication, and quality of repairs. - jmoye44

Great service, communication, and quality of repairs. 10 out of 10 for sure. Would highly recommend to all.

Koons service department was wonderful! - Kgonzales

Koons service department was wonderful! Scheduling was easy and they were very accommodating. The service technician was great!! .

At the beginning of June 2023, my Kia Optima engine died - Rachel C.

At the beginning of June 2023, my Kia Optima engine died and I had to get it towed to the dealership (DARCARS Kia of Frederick) and Jake in Service couldn't have been more helpful. I thought my engine was out of warranty, but Jake tracked down the issue and was able to get me a full engine replacement under warranty. Jake took the time, understood the issues and scheduled to have all parts replaced and serviced within a 2-week period. Jake continued to follow up during this time to assure me that all was on track. I had moved to a new state, so I wasn't coming back to get the car, so opted to sell the car from their location. They (Jake and Service Manager, Valerie) were able to find a buyer, which at that time I proceeded to work the deal with the potential new owner. Jake and Valerie were able to provide the new owner with additional information required for the car, and by doing so, the new owner proceeded with the sale and kept the car in service to have a few more repairs done before taking ownership. The sale went through without any issues, and I attribute that to Jake and Valerie who went above and beyond customer service. Thank you again, I really appreciate your dedication to the customer. Rachel C.

Jones Kia in Belair assisted me with an Electrical issue. - RiverKia

Jones Kia in Belair assisted me with an Electrical issue. Everyone was great. The Service area assisted me with a very difficult situation. I had moved to a new county and had to have the car towed to them. I had gone to several garages in my new area; and did not fell confident they could locate my problem. Tyler in the Service Shop was extremely helpful and spoke to me for several days until, I had decided to have the car towed to them. I called several days in a row to coordinate and discuss my options. Tyler was always available, friendly and went out of his way to work with my situation. After the car was towed, Tyler stayed in touch and spent time going over what had been tested and what my options were. Tyler and the Service Shop staff went out of their way to make me feel comfortable and confident about what they were checking and the service they were going to provide. I had to leave the car there for a few days after the work was done. Tyler and the Kia staff made me feel assured this was not a problem and not to worry. They stayed in touch and worked around my schedule to pick up the car. Jones Kia staff did a wonderful job and made a very stressful situation I had regarding my car not stressful. Other garages I had gone to, did not work with me on a personal level. The service was outstanding and Tyler particularly was awesome. It was a great experience.

They use OEM parts. - geesmom0129

They use OEM parts. The work is great. Super friendly service. You’re kept updated throughout the process. I picked up my car and was like “WOW”. I don’t know what they use to clean the outside but my car don’t look that good when it was brand new. I wish the had a detail service. I’ve had to use them a few times and am always happy. I won’t use anywhere else.

Exceptional all the way around - Beverly J

After receiving my car back from another local body shop I was totally devastated. It was horrible. My gray Cadillac CTS4 was 2-3 different colors/hues (GREEN). I was impressed with Criswell from the moment I drove onto the parking lot but the professionalism of Kevin Fleegle and Greg Harrell blew me away. The went over my car like a surgical team... every nook and cranny. They showed me all of the flaws and explainEd in layman's term how their resolve. The end product far exceeds my expectations. My car looked like it came straight off the showroom floor... SPECTACULAR

Stripped my lugs, blamed me and other shop that did not... - imag

Stripped my lugs, blamed me and other shop that did not exist, charged triple amount on labor, made me find my own vehicle somewhere in their parking lot after service instead of bringing it to me, shuttle service left me stranded for over an hour, performed unauthorized "safety" inspection and did not give me findings in person but mailed it to me later

Took our 2008 Mustang into Chris for body work. They did... - JCarmines

Took our 2008 Mustang into Chris for body work. They did a great job on the car and detailed it so we got it back in sparkling condition. We scheduled an appt ahead of time and everything was ready when we showed up and took a minimal amount of time to check in and get a rental car. Car was ready when promised.

If you require excellent service and satisfaction please... - Renée

If you require excellent service and satisfaction please go see Van xxxx at Temple Hills Kia. I went from a 2012 BMW to a 2021 Kia K5 and was not disappointed. He was the perfect salesmen.

Excellent service at reasonable cost - wren

After visiting Norris Honda and Firestone regarding a repair, I chose Graff's, as they seemed more confident about doing the job than Firestone and much less money than Norris Honda. Honda said they charged so much because their mechanics were certified - I asked because I knew the job did not take much time and the parts were not that expensive. Anyway, the job was done well by Graff's and within my budget. I recommend them.

My Pontiac Grand Am was involved in a fender bender in... - amanda

My Pontiac Grand Am was involved in a fender bender in which my trunk lid was bent and my rear bumper was punctured. Hanagan's was recommended to me as an inexpensive and high-quality auto repair shop. I was impressed with the quick and friendly service. Even when I had to return to have a followup repair (they had repainted my entire trunk lid and a little bit of the paint had come loose from where the trunk closed), they did the work quickly and cheerfully--no cost. It's never fun to have your car in the shop but Hanagan's at least makes the experience as stress-less as possible

I've been going to this dealer for years. Mr. Franz... - st5325

I've been going to this dealer for years. Mr. Franz Pichardo has always been pleasant, professional, honest and tries his best to give his customers the best prices he can. My vehicle has lasted a long time because as far as I can tell, they do the work as it should be done. When I leave their establishment after having service done, I feel confident I won't have any problems. And I haven't. I'm sorry many people haven't had positive experiences there, but unfortunately it depends on who you deal with. Ms. Jeannie who schedules the appts. is great too.

I came into the dealership to get it in my tires. After... - KJ

I came into the dealership to get it in my tires. After getting it filled, the brought it back and I saw nail it the back passenger tire. They took care of it with no issues at no charge. They were extremely friendly and gave no issues. Mark in the service department and the General sales manager Kevin Murphy are the BEST!!!!!