On 5/19/2013 7:16:05 AM Vroom24 wrote:Don't bother going here unless your VW is only a few years old. The service department pretty much scoffs at anything older. This place wants to sell you a new car not fix your old one. After waiting three plus hours for an oil change and license plate light on my VW i was told by Tom that my one side of my car's license plate light was rusted out and he could not get the part and to "call a junk yard".... I paid cash for my oil change $120.00 - so while I paid I guess he decided to cross his name off my Issued warning ticket - stating that my repair was done. Only realized this once I got home. What a douche- the light is fine with one and works fine! Why he felt the need to do that is beyond me. I had to go to pay another mechanic to have it signed.
To top it off my Father sends his 2002 BMW to Flynn when it dies three weeks later. Had only I known to warn him first! They had his car for ten days while "waiting on a part" hello Fedex?!- ten days he rented a car at cost to him. He finally got it back and it wouldn't start the very next day! Took it to a local non dealer turns out they replaced the wrong part?! Replaced the ignition when it was the fuel pump all along. UGH..... where did they find these mechanics? Are they even qualified to fix a anything?
On 5/18/2013 7:36:35 PM gf2020 wrote:I recently purchased a used Volkswagen Jetta from BMW of Peabody. This was a low value transaction for the dealership but I certainly felt as though I was being treated as if I was buying a $95,000 BMW M5! Nothing but good things to say about my salesman Michael Bonacorso and Dan Chase, the business manager.