Over the past 5 months I have been car shopping for a - JimMesseder
Over the past 5 months I have been car shopping for a replacement vehicle for my expiring leased Grand Cherokee. I have had extensive discussions with at least 5 different Jeep dealerships. I was extremely disappointed with all of these dealerships - changing agreed to terms, rudeness, and in some dealerships, very expensive fees. As a result of these experiences I had decided to buy out my lease instead of getting a new lease or purchasing a new Grand Cherokee.
As a last result, I went to Bill Deluca Jeep dealership. I went in expecting the same kind of run around. What I got was a breath of fresh air. The salesman, Rick Schult, was professional, very knowledgeable, sympathetic to what I was trying to accomplish. Discussions on costs were simple and straight forward - no "misunderstandings. Mike, the General Manager also was helpful and Tuon Le, the Business Manager, was patient and very helpful.
I made the purchase complicated, but Rick, Toun and Mike were patient, friendly and understanding. Because of these individuals I purchased a 2024 Grand Cherokee that I picked up yesterday, February 29.
I have had a great deal of experience with other dealerships but, Bill Deluca was the best I have dealt with. The staff was seasoned, professional and friendly. This is the first dealership that I feel a loyalty to. I will go Bill Deluca's for any additional automotive needs I have in the future. When the opportunity arises, I will sincerely recommend Rick Schultz and the team at Bill Deluca's. I have never done that before!
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