On 3/6/2014 4:22:17 PM adamforeman1 wrote:
I have purchased many cars over the years and this has by far been the best experience I have had with both professionalism and courtesy.
On 3/6/2014 2:00:04 PM bmormann wrote:
I brought my 2007 Sentra in to have the automatic transmission fluid level checked. The manual didn't show me how to find the dip stick, and it also said that I shouldn't use any other transmission fluid than the Nissan brand, and that it should be checked out by a Nissan Service center. The service writer was surprisingly friendly and helpful. He didn't try to make me feel stupid, as is customary at most dealership service departments. He took down my information and directed me to a clean and comfortable waiting area. When my car was ready he came out and explained that the fluid level was just right and and clean and full. He walked me out to the garage and introduced me to th e mechanic, who showed me where the dip stick is hidden, and revealed the secret trick for latching and unlatching it. No charge. I asked them to replace a burnt tail light, which they did, and I was out of there in less than an hour. I've never had a better experience with a dealership service department. GENUINELY IMPRESSED!