58 Massachusetts Volkswagen Service Centers

Easy to schedule in advance online and they did quick - michael.poirier

Easy to schedule in advance online and they did quick work on a recall. Excellent communication.

Great customer service and excellent service on my - lblackette

Great customer service and excellent service on my vehicle. I would definitely give 2 thumbs up recommendation.

My original salesman as always recognizes me & says - GRAFIKSCHMIDT

My original salesman as always recognizes me & says hello. I appreciate that. VW Medford has always taken care of the car & she’s running just fine.

Your service department provided excellent service and - al.wright

Your service department provided excellent service and ensure that my Volkswagen was repaired properly Your department was courteous and insured that all my concerns were taken care of

brought my car in for an oil change and asked the staff - COURTNEY.MAY1220

brought my car in for an oil change and asked the staff to take a look at something that was I thought was wrong with the car and they had my car finished in the same day. Pricey, as it's the dealer, but felt the staff was honest and thorough. Would recommend 100%

Great customer service friendly helpful kept me informed - Bernie

Great customer service friendly helpful kept me informed about the repairs Helped to get a rental car for me. Smooth transaction

We dealt with a Volkswagen service area for inspection of - J&M

We dealt with a Volkswagen service area for inspection of newly leased Volvo S60 on Damon Rd. Please contact me 9177440373 to discuss leasing issues. Service Lindsey great no prob Sales person Maddy great too. Knows those cars. We were not happy with explanations surrounding finance/leasing and will we’re not happy (sorry) to say how the details and explanations played out. We are loyal Volvo family members for decades and decades. We met once and told you about my cousin Joe who has 37 years and counting with Volvo in NJ. Please email me as well to set up an appointment if you need savaresemedia@comcast.net. Thanks for taking time to look into our experiences at you dealerships.

Expert service, friendly staff and completed on time. - peterlucas

Expert service, friendly staff and completed on time. I would recommend Kelly Volkswagen to any VW owner

Drop off and and service description was great. - SPENCERBEEBE20

Drop off and and service description was great. The work on the car took some time because there was a lot and the waiting room was fantastic.

I had a 2022 Tiguan that had a frustrating electrical - lindablair1948

I had a 2022 Tiguan that had a frustrating electrical issue. A steering wheel was ordered a couple of months ago but was back ordered. No one knew when it might be received. In the meantime, I drove a car that had an annoying beeping sound complete with flashing lights indicating that lane assistance was not available. It was a very random message and sound complete with an orange exclamation point that stayed on. Thanks to Dan I no longer have that car. He introduced me to Igor who assisted and getting me into a different car. They were very accommodating in helping me out of my “beeping mess” and I now have a car that has fewer complicated electronics on it and I am happy with what they did for me.

Joe in service kept me informed what was going on during - johnpcosta921

Joe in service kept me informed what was going on during my maintenance appointment and had the car ready for pickup when promised thanks again much appreciated!

I have been a proud owner of anAudi for many years and - Adam B. Hession

I have been a proud owner of anAudi for many years and I have always received quality attention from Fall River Audi thank you for your service and great attention to detail

Atamian VW & Honda consistently delivers excellent... - gfindon

Atamian VW & Honda consistently delivers excellent service and results. They get to know their customers, anticipate their needs, and fulfill expectations. Jason Polk in particular is a strong technician and writer and has help keep my '01 GTI on the road for high-performance driving events. Thanks Atamian!

On 1/3/08, my ‘05 VW Passat had a burning smell and began... - sherri_m

On 1/3/08, my ‘05 VW Passat had a burning smell and began to smoke from the rear. I had it towed to Barry VW. Service Manager Carl Evans had me sign a form to have the car diagnosed and arranged a courtesy ride to Enterprise car rental. The next day, Carl called with the results of the diagnosis: $1700 and 4-5 days, as the car needed “a new turbo line and turbo charger,” coming to $970 in parts and $670 in labor. I asked him to be more specific about the parts, to break it down by item. He said the $970 included the turbo line, charger and any necessary gaskets. I requested a written estimate. He said it’s not written down; he could just tell me over the phone. I said I wanted to stop by and pick up a written estimate; he said they don’t write them down. A $1700 repair, plus accruing rental car costs, put me in a financial crisis. I called Carl and asked if Barry would do any financing or payment arrangements for a repair that costly. He said no, but to try VW credit. I applied online at VWcredit.com in an attempt to get enough money to cover the repair bill. I considered not fixing the car and trading it in at the dealership there for an older car for my daughter in college. I asked friends and family for help. I sweated it out. Meanwhile, I had the car towed to another garage for a second opinion. As I paid the $100 diagnosis charge at Barry to get the key back, Carl told me again, “It needs a new turbo. Let me know if you decide to get it fixed.” The second opinion at Village Garage was radically different, resulting in a $147, hour-long repair. The diagnosis was a plugged breather screen. The mechanic cleared the screen and replaced the air filter and the problem was solved. This was nearly $1600 less than the repairs needed as stated by Barry VW. As a result of Barry’s fraudulent diagnosis, I incurred over $500 in car rental expenses, missed two days of work, tried to secure a credit line to cover the high repair cost, and had a week of extreme duress handling all this. When presented with the opportunity to take responsibility for the situation and make it right, Barry’s “powers that be” would consent to only one thing: refunding the $100 diagnosis fee.

I have been taking my IS250 to Lexus of Watertown for a... - ladamek

I have been taking my IS250 to Lexus of Watertown for a while and then I switched just for minor tune up to Ishkan's Bazarian Motors thanks to my friend's recommendation, who is a car enthusiast. Since then, I never took my car to Lexus of Watertown again. Now, I pay between 50 to 70 percent less than I was paying at my dealership and get the same (or even better) service - the only thing I miss is the nice coffee machine and leather seats:) I love my experience at this little shop - first, I knew I am not being screwed, second, I was getting superb service and third, my service finally got more personal. Ishkan is really friendly, trying to always help out anyway possible. Once, I had two flat tires after going over a huge stone on I-85 north at night and just towed my car to his place and left him voice-mail on his phone that night. I knew my car was all set, hassles free - and yes it was! He called me the next day and found really good replacements for the tires. I could never get this kind of service from my Lexus dealership. Although, I moved from Waltham to Wellesley, I still go to service my car here. I LOVE THIS PLACE!

This Watertown dealership is the worst business around.... - Yellowspodoo

This Watertown dealership is the worst business around. They rip you off and don’t actually repair your car. Avoid Ronny at all costs, will lie to your face and rip you off, then they won’t answer their phone when they owe you money.

As I am writing this, on Sunday, October 18th, 2020, my... - Joyce Lafortune

As I am writing this, on Sunday, October 18th, 2020, my vehicle is still at the Commonwealth VW shop for the past 2 months. I dropped off my 2015 Volkswagen passat on Monday, the 17th of August 2020 because my EPC light and my check engine light was on. I have to let who ever is reading this know that I do not usually write bad reviews for businesses unless I am extremely dissatisfied with the quality of service that I have received. So far, I am more than unhappy, I am extremely anxious and I hope the owner reads this and contact me because I have never heard of service taking more than 2 months to properly diagnose and fix a vehicle. I have to mention that Dave has done the best he could with the updates, and to his credit, he is trying the best he can with the info he receives from the technicians. However, I have stopped by there numerous times and it seems that my vehicle is not getting the attention that it deserves. I have remained without a rental since August. Their rental policies seems different from other dealerships because I have to rent it from Enterprise which at the moment is not possible for me. Or I was told that I may need to rent from another rental company, pay the fees in advance and I will be reimbursed later. Can you imagine renting a vehicle and not knowing for how long or how much the fees would run up? I did the math, my rental fees would have been close to TEN THOUSAND DOLLARS for the 9 weeks. WOW!! I need a RENTAL ASAP!!! THIS CANNOT CONTINUE!!! I am very patient. I want my vehicle to be fixed in a timely manner. I just want to receive weekly updates from Dave, possibly every Thursday. Respectfully, Mr. Lafortune

I WENT TO ELITE AUTO SALES IN ABINGTON,MA ON 8/15/08 TO... - RECONSIDER

I WENT TO ELITE AUTO SALES IN ABINGTON,MA ON 8/15/08 TO SIGN OFF ON SOME PAPERWORK ON A MATTER THAT WAS ALREADY SETTLED WITH THE OWNER. WHEN I WENT IN I WAS TREATED WITH THE UTMOST DISRESPECT. THE SALESMAN THERE PROCEEDED TO SWEAR AND USE VERY STRONG VULGER LANGUAGE TOWARDS ME IN FRONT OF MY YOUNG DAUGHTER. I AM A MARRIED MOTHER OF THREE AND I HAVE NEVER BEEN SPOKEN TO LIKE THAT IN MY LIFE. IF THESE ARE THE KIND OF EMPLOYEES THAT ELITE AUTO EMPLOYS THAT SAYS A LOT ABOUT THEM. I WOULD STRONGLY RECONSIDER GOING ELSEWHERE.

Gonna have to edit my review here. - boxorandyos

Gonna have to edit my review here. A couple months ago I gladly paid $200 diagnostic proactively for a check engine light that I was concerned with fail my inspection. I was given a whole list of things that should be fixed but told that none of them would be a problem for my inspection. I requested that none of the work be done at the moment and I would be back after getting a good inspection sticker. Today I went for my inspection and failed for exactly what I took my car in for. (My not surprise face). I came back and spoke to Angela who informed me that I would have to do the same diagnostic all over again since it could be a different issue (same exact codes two months later). When I said I wasn't paying for a diagnostic for the same exact issue that wasn't fixed last time and probably wouldn't be fixed this time she tacked on to the conversation that I had previously declined replacing a dust cover wish had gone missing after some work they had done on my turbo. According to her, this dust cover could also trigger these codes related to DPF (mechanic had stated otherwise) and since I declined said work they would not waive the diagnostic. I reminded her that the mechanic had previously said why this cover should be replaced and that it was not related to these codes - personally, I think they should replace the cover since it went missing while the car was in their possession, but I have never pressed this issue. At this point she changed her tone and put a lot of emphasis on that they would absorb the diagnostic fee into any repairs tho they still would not wave the diagnostic fee. I asked if they would also be willing to absorb the last diagnostic fee as well and was told that it was for an unrelated issue so no they could not. End of the day, the first time I am the one that had to tell them that this could be a difficult issue to diagnose while they explained that it would not be an issue - totally false! They could have had a decent job out of this one. Oh well, they said if it was a problem I should just bring it back and they would get to the bottom of it. So that's what I did once I had proof that it was a problem and suddenly apparently we have a whole new story. Original review: These guys have always done me great! They acknowledge my understanding of cars and are willing to communicate on that level. They recognize when I say yes and when I say no. This company understands what it means to work for your customer and while I do most of my own work on my cars I am always happy every time that I do decide to bring my Audi here. Of course prices aren't cheap, I understand I bought an Audi. You get what you pay for. I would honestly say that they are entirely reasonable for a dealership and I will always come back.

Great Experience at Haddad - lahk

Jimi was wonderful to work with. I was leasing a car for the first time instead of buying one and he was thorough and patient with guiding me through the process and making me comfortable with my choice. I was not there for service; I was there to lease a new car. Therefore , the rest of this page of the evaluation is meaningless.

Hello everyone, I am writing this Testimony because I'm... - lisa

Hello everyone, I am writing this Testimony because I'm grateful for what STANTA Funding Group did for my family and me. When I thought there was no hope, this loan company came and made my family feel alive again by lending us a loan at a very low-interest rate of 2%. Well, I have been searching for a loan to settle my debts for the past three months; all I met scammed and took my money until I finally met a God-sent Lender. I never thought that there were still genuine loan lenders on the internet, but to my greatest surprise, I got my loan without wasting much time. So, if you are out there looking for a loan of any amount, I would advise you to email Mr. Santa, via: creditosantajusta@gmail.com or call/text/Whatsapp +1 (659) 210-0433.