On 3/12/2013 7:43:44 PM David119 wrote:I just picked up my 2012 Mercedes-Benz C300 sport from Today's Collision.
I am more than extremely happy with their work, customer service, time management, etc. The day I got into my accident, I called Matt Everson and he instructed me, while at the crash scene, to have the vehicle delivered to the shop and he will handle it all from there. Once I arrived in the tow truck, I was accompanied by Matt waiting outside, with the rental already in the parking lot, running and warm ready for me to drive alway. After I provided the insurance information to Matt, I only heard from him once to tell me that my car was ready, 3 days earlier than she had inticipated.
Once I arrived today, Matt brought me directly to my vehicle which looks better now than it did when I bought it last year brand new. It was fully detailed and shining clean. After gathering my receipts, I was on my way.
The customer service that this company provides is remarkable and unbelievable. I'm extremely happy with their services!
On 2/25/2013 9:35:46 AM miccor0101 wrote:Incredible customer service. The owner greeted me and took time to explain the situation and set appropriate expectations. There is no doubt I would bring my car here in the future. Highly recommended.