Minnesota Honda Dealers

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Brookdale Honda - Brooklyn Center, MN

On 8/5/2009 10:22:49 PM OverABarrel wrote:
Beware of this dealership as the most disgustingly dishonest group in town.

The salesperson emailed me a quote good for 30 days. It was good enough to get me to drive 30+ miles across town through construction to value my trade. Not only did they low-ball the trade, they went so far as to run the credit check (which is great BTW) before they came out with a long face saying, "Oops, we didn't really mean to extend an offer that low." The real price once they get you in the door will be thousands higher. Did you hear that?? They will bait and switch.

This dealer has MANY other bad reviews.

Don't waste your time and money.

Brookdale Honda - Brooklyn Center, MN

On 5/20/2009 12:36:48 PM wcarr wrote:
After reading the other two reviews on this site it is clear that the dealership has made some significant changes with their personnel and have made huge efforts to change the experiences of their customers.

From the start, our experience was nothing less than spectacular. We are extremely savvy buyers and were 100% satisfied with the purchase of our new Civic and Pilot. From the first visit, to driving off the lot with our new vehicles, we were dealt with a high degree of professionalism.

As mentioned, we are savvy buyers and we had done all of our research on the vehicles prior to our first visit. We were aware of the dealer incentives, the lease and purchase specials on specific vehicles, the manufacturer to dealer cash incentives, and the overall value of the vehicles.

Amanda and Nick answered all of our questions clearly and created a sense of cooperation during the deal. Even when we dived deeper into the negotiation of the trade-in values on our old cars and purchase values of the new vehicles, we were met with cooperation and kindness.

They both valued our time and chose wisely not to waste it. They were open with the numbers and did everything to meet our expectations on price and service.

I would highly recommend Amanda and Nick if you are in the market for a Honda.

Sincerely,

Will and Tracie