18 Minnesota Audi Service Centers

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Fantastic Experience with Richard Busker - sfoster17

I worked with Richard Busker to purchase a 2018 A3. Richard was incredibly responsive, knowledgable and respectful throughout the entire process. When we ran into a hick-up with my bank's financing options, Richard immediately introduced me to his business manager, who lined up alternative means of financing within a very short period of time. Richard knew I was in the market for a newer A3 after I was rear-ended. He asked a series of questions regarding what I was looking for in a vehicle. Within a day or so, he sent me links to several different options. He pointed out the pros and cons with each option as they related to my preferences. When an alternative option came through the dealership, Richard contacted me right away with the details. Most importantly, Richard was humble, informative, yet never once tried to pressure me into purchasing anything outside of my means. He respected my wishes and preferences. I think other sales reps would benefit greatly by learning a thing or two from Richard.

Despite a misinterpretation of Audi Care coverage, Bobby... - GregM

Despite a misinterpretation of Audi Care coverage, Bobby Burns quickly stood behind his word and provided the 20k service visit at no cost. ....Clearly, this could not have occurred if management would've over-ruled him. Kudos to BOTH Bobby and St Paul Audi for their integrity and customer service commitment. Thank you! GregM

I’m not happy with the paint job done to my car. with... - RODYMOON41

I’m not happy with the paint job done to my car. with in a week the hood paint started nicking again. Also the interior of my car was left very dusty.

Had a accident with my Pearl white Buick. Because my... - walk50

Had a accident with my Pearl white Buick. Because my Insurance company had recommended Morries Body works in Brooklyn Park i went there. Set up work to be done, took 1 week to finish. Upon picking my car up it looked alright until i arrived home and parked in my garage.. At which time i seen 2 different colors of paint from the orginal to Morries new paint and the grill/ hood body line was not straight by any means. By the way it took them 3 times to get this straight, which should have been done right the first time. After all they are supposed to be professionals. Every person that looked at the car could see the different paint except for the people at Morries body works. Went back to the body shop and told them my concerns, there excuse was plastic parts look differnt than metal parts, but one metal fender that was replaced was still not any different than the plastic parts painted by Morries Body works. They tried to cover up there poor selection of paint color by as they said feathering the new color onto the hood and passenger door. Which did not work by any means.On my second trip back to complain about the color difference they started telling me i was not seeing what i was seeing and that the color was right, afraid not. Finally i was feed up with there BSing me and telling me i was not seeing what i see, many excuses. I told them i would be taking the car else where... My feelings are stay away from Morries Body works in Brooklyn Park.