Purchased used 4 runner 6/2023 It took 1 week and many - Janetlinde0
Purchased used 4 runner 6/2023 It took 1 week and many calls to get help with a shimmy. Arrived at service appointment and they didn’t have me on schedule. It took multiple calls to get an oil change appointment for 2 weeks away. At the appointment I didn’t get a free oil change offered at time of purchase, advised a$500 maintenance, and one brake was at 2. The oil leaked on my garage floor because the drain was loose. I complained on Monday, called back all week, asked for a call back on Friday. I didn’t get a call back from Brian until Friday after 6pm which is closing. I have owned 2 4Runners, 2 Sienna vans, and a Camry since 1991. I did all my service at Toyota dealerships in Burnsville, Bloomington, and Brainerd. I know what good Toyota service is. My experience at Iron Motors was not good. I will be driving to Duluth or Brainerd from Ely to find out if I even want to keep this 4 Runner.
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