27 Minnesota Volkswagen Service Centers

The staff was very friendly. - KKOESTLER

The staff was very friendly. Listened to my concern and checked that which was of concern. On returning to pick up the vehicle, they were very willing to share what was checked and taken care of. Good people to deal with!

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VW of Duluth provides excellent & reliable services. - triciajleonard

VW of Duluth provides excellent & reliable services. Scheduling maintenance appointments is very easy. Staff are friendly and very helpful.

They took care of my car troubles in a timely manner and - SUSANNE.SIXL

They took care of my car troubles in a timely manner and kept me updated on the progress. Scheduling an appointment was easy and drop off was smooth. I would have liked a rental but they did not have one available so we worked out a schedule for drop off at a convenient time for me.

Advisor was very helpful, store was clean. - Jake

Advisor was very helpful, store was clean. Todd the GM greeted me once we got to the lounge.

I have purchased 11 vehicles from Helton. - AaagamaiteAndy

I have purchased 11 vehicles from Helton. He does not waste my time with the standard car dealer crap. He has sold my son and daughter 4 additional cars. I have referred friends to Helton and they’ve all commented how different his sales style is. I’m 60 plus and I’ve bought a lot of cars from a lot of dealerships that I’ve never been back to. I drive 425 miles round trip to Westside and will continue to do so as long as Helton’s my salesman. if he goes so do I. The support staff is good but Helton’s great.

I have bought 2 vehicles from here. - kimberlyihme2

I have bought 2 vehicles from here. The other day my arthritis was so bad in my hands, I couldn't put air in my tires. I went to the service center and they did it for me. Thank you so mych

Amazing - Meagan Bieniek

I keep on posting my review in different places because I want everyone to know how great they are! I was completely satisfied with my service. I have a 2003 VW Passat wagon and I thought we had a blown head gasket - my car had billowing white smoke after I warmed up my car while idling. Anyways I live near Wayzata, about an hour and twenty minutes away, and I called about 15 or so local mechanics and the prices I was getting was astronomical. Even small town mechanics were going to charge me a fortune. My dad lives in St. Cloud and after he called a few shops he decided to call Eich. We didn't think we'd get a much better price because it was a deal but boy we're we wrong. Their estimate was between $500 to $1000 less than the 20 shops we called. The day I brought my car in they gave me awesome customer service. We called Monday morning, got my car in Monday evening. They had a loaner car for me that day. They let me keep the loaner until the weekend when it would be easier for me to return the car due to the long distance I drove to get there. They ending up finding out it wasn't a head gasket but I was leaking radiator fluid and had a few other issues. They called me multiple times a day with updates. When I went to pickup my car it was washed, fluids were topped off. I had friendly service. I couldn't ask for more from a dealership. I will continue to make the hour and twenty drive to St. Cloud to receive the amazing customer service I did here. My VW appreciates all the hard work provided by this company. THANK YOU!!!

I’m not happy with the paint job done to my car. with... - RODYMOON41

I’m not happy with the paint job done to my car. with in a week the hood paint started nicking again. Also the interior of my car was left very dusty.

Had a accident with my Pearl white Buick. Because my... - walk50

Had a accident with my Pearl white Buick. Because my Insurance company had recommended Morries Body works in Brooklyn Park i went there. Set up work to be done, took 1 week to finish. Upon picking my car up it looked alright until i arrived home and parked in my garage.. At which time i seen 2 different colors of paint from the orginal to Morries new paint and the grill/ hood body line was not straight by any means. By the way it took them 3 times to get this straight, which should have been done right the first time. After all they are supposed to be professionals. Every person that looked at the car could see the different paint except for the people at Morries body works. Went back to the body shop and told them my concerns, there excuse was plastic parts look differnt than metal parts, but one metal fender that was replaced was still not any different than the plastic parts painted by Morries Body works. They tried to cover up there poor selection of paint color by as they said feathering the new color onto the hood and passenger door. Which did not work by any means.On my second trip back to complain about the color difference they started telling me i was not seeing what i was seeing and that the color was right, afraid not. Finally i was feed up with there BSing me and telling me i was not seeing what i see, many excuses. I told them i would be taking the car else where... My feelings are stay away from Morries Body works in Brooklyn Park.

Jon Raye was our service advisor. - Tom-B

Jon Raye was our service advisor. He's extremely competent and professional. Worked with us to resolve a windshield problem not related to the service we required. Went out of his way to make sure the Glass Co. was able to make the replacement on site and to have our car left inside to allow the glue to crue properly on a sub-zero night. He also followed through getting our vehicle repairs done promptly and correctly. This was our second interaction with Jon and have been impressed with his personal and professional way of doing business. (Note to management - give this man a raise). I have been involved in the repair business myself in the past and after dealing with service writers for 50+ years for dozens of makes and models I can assure you this guy stands head and shoulders above most of them. Thanks Jon - see you next trip - - - '

While traveling through the area and seeking to meet our... - pstuhlfaut

While traveling through the area and seeking to meet our luncheon friends, my Passat’s low oil light came on. “What do we do! We’ll miss our luncheon meetings!” We drove over to IGH VW service department and they quickly and efficiently topped off the oil in a few minutes. We were able to get to meet our friends thanks to IGH VW. A special shout out to Matt from their service department for being so helpful and kind. I can’t say enough how happy I was with IGH VW. Thanks so very much!!!!