28 Missouri Acura Service Centers

DO NOT BUY FROM THESE CROOKS! - faithisarose

DO NOT BUY FROM THESE CROOKS!! THEY LIED BY TELLING ME I COULDN'T GET IT INSPECTED BY ANOTHER SHOP AND THEN SOLD ME (A RECENT DOMESTIC ABUSE SURVIROR) A LEMON AND AFTER $2300 IN REPAIRS, IT’S STILL BROKEN DOWN NEEDING A REPLACEMENT ENGINE!! THE TIMING SET WAS ALSO MESSED WITH BY A NON-MECHANIC AND CHEAP PARTS!!!!! NOT TO MENTION A HUGE CLASS ACTION LAWSUIT AGAINST GM ON THIS EXACT ENGINE!!!! HOW DARE YOU TAKE ADVANTAGE OF PEOPLE LIKE ME!!!! NOW I'M WORSE OFF STUCK WITH A $7000 GOOD FAITH AUTO LOAN, BROKEN DOWN VEHICLE I HAVEN'T BEEN ABLE TO DRIVE SINCE BUYING IT AND NO WAY TO GET BACK TO MY CHILDREN!!!!! HOW DARE YOU!!!!!!!!!!!!!

Outstanding Service!! - Mark1975

My wife and I were traveling to the lake Friday afternoon while pulling a trailer and my truck started to overheat. I called Larry at Central Missouri Tire to see if there was anyway they could look at it. He said to bring it in and they'd see what they could do to help. He knew that we were 2 hours away from our home... Wow! We experienced exceptional service! Not only did they look at my truck immediately- they searched for the new water pump, found it and installed it as soon as possible. He and his guys even stayed late on a Friday night just so that we could get back on the road. Larry even took it a step farther by loaning us his own personal car to grab a quick bite to eat while we were waiting. I have to say that Larry and his guys made a bad situation so much better with the kindness he showed my wife and I. Thank you so much Larry and Staff for the exceptional service!! Highly recommend them!!

Diagnosed the problem with my AC incorrectly. Estimated... - jkinzbach

Diagnosed the problem with my AC incorrectly. Estimated repair at $620. Went to another Honda dealer and they found a faulty relay switch costing $7.

About 5 years ago I purchased a 2017 TLX from Frank Leta. - tonyo5056

About 5 years ago I purchased a 2017 TLX from Frank Leta. I was so impressed by the customer service Nick a salesman at the time that when i was in for my routine oil change he informed me of the great deals. Two hours later i was driving off in a Brand new RDX No haggling - no stress!!! Nick did a great job taking care of me and making the car buying process a pleasant experience yet again. He has since been promoted and i can say it was very well deserved. I even got my best friend of 25 years to try Frank Leta and he was so impressed he bought a car. I am supper happy to be a part of the Frank Leta owner family again and will continue to buy as long as Nick is there. The service department rocks as well all service reps are nothing but nice take Aaron he is definitely on top of things and is up front with my service. Frank Leta is one of the best dealerships in the USA and they hire very smart people in my opinion because they hired Nick and moved him up the corporate ladder.

Brooke Harvill was great and made me feel at home and at... - Primetime23297

Brooke Harvill was great and made me feel at home and at ease. She didn't put any pressure on of feel fake like some people who make a living selling you things. I was able to walk away with my dream car that same day.

I purchased a used 2015 TLX from Jay Wolfe Acura, took in - Hipp2bme

I purchased a used 2015 TLX from Jay Wolfe Acura, took in for 100,000 mile service, nine months later the engine had to be replaced. The service writer was Joy and I received a new short block at no charge. I can not express how satisfied I am with the dealership in all and I will never own a different vehicle. Awesome company and an awesome dealership selling awesome vehicles.

Vehicle Purchase - exsalesguy

First off - In my previous job I was the Internet Sales Manager at the largest dealership in Wyoming so I am very knowledgeable of fair market prices and how the car sales process works...This weekend I purchased a 2013 Ford Edge from this dealership. My salesman's name was Kiefer Scroggins. I had set the appointment the day before through the Internet Manager (Sheila Jackson). FYI... their Internet department is fantastic! Very quick to return my call on the inquiry that I had made through their website and helpful in setting up the appointment for a test drive. Back to Kiefer... Kiefer is a very professional, educated and detail oriented young man. He definitely does not fit the old-fashioned, dreaded car salesman stereotype that we all have dealt with in the past. He was very polite and extremely thorough and seemed to have in-depth knowledge on not only the vehicle that we wanted to purchase, but all Ford makes and models. He did a great job of explaining and showing us all the vehicle's options and capabilities. There really wasn't much deal making that had to be done. I had done my homework on comparing the wholesale vs retail costs of this and other similar vehicles within a 250 mile radius. This was by far the best pricing on this model vehicle that I could find. I would highly recommend purchasing a vehicle from this dealership (and would highly recommend asking for Kiefer) the next time you are in the market. Thank-you Jimmy Mitchel Motors and THANK-YOU Kiefer Scroggins!!!!!!!

No like all the other car dealerships. - CaitlinG

My luck hasn’t been the greatest the past couple of months. It has been one bad thing after another. I was involved in a car accident, and my car was totaled out. I was put in a rental until the other persons insurance evaluated my vehicle. I knew the rental was only going to last for so long. I couldn’t let this car accident mess with my every day life. Therefore; I was proactive on the vehicle searching. A week after the car accident, I went to look at a 2013 Mazda CX-5. I educated my self about this vehicle, I read the whole history on that carfax. I got to the dealership, none of the sales people chased me down. I actually had to go inside and ask for assistance. My salesperson was Mark Kleve, a wonderful man. The dealership just got the vehicle, Mark didn’t know everything about the it...which was perfectly acceptable. We took the vehicle out for a spin. I was sold! So a couple days go by and Mark calls me. It was listed for $11,400. Not a bad price, even Kelly Blue Book agreed. Doesn’t hurt to try and knock the price down, right? Well... no budge. I was okay with that, because of KBB. Couple more days go by, and I kept finding myself looking back at that vehicle. I called Mark up, and told him that I want that Mazda. I advised him that my credit isn’t the greatest and I had no co-signer. What were my options? Mark got me in touch with their finance manager; Kim. Straight out of the gates, Kim was awesome. She was very helpful and acomadating. I put a little money down to hold the vehicle, giving the insurance time to write a check. The insurance did everything wrong and it took a few weeks to get the check. Kim and Mark were easy going, helpful, understand, and not pushy. They made this process more pleasant, thank you. And thank you to the Lou Fusz, for holding the vechine for much longer than promised. I will refer your business to everyone and anyone. Thank you! I’m so glad I got to take the Mazda home today!

HORRIBLE EXPERIENCE - frosten

I had mutiple problems with the service department. Brought my perfectly working car in for routine service for 90k miles. They recommended 3 different fluid changes along with oil change and tire rotation. He also warned my about the water pump and timing belt replacement that were coming at the 100k mile check up (my care was at 92.5k). Called me in an hour to tell my the front struts were bad but under warrenty and the rear brakes needed to be replaced. Total for all the work aroun $1100. My drop off was at 7:15 am. At 5:20 on my way home I called and the person who answered just was able to tell me that my car was not ready and none of the staff were able to talk to me. I called again at 6:55 pm, 5 minutes before closing. I was told that the car had finished 15 minutes ago and was being washed. Not sure when they were planning on calling me. I got there at 7:10 and was met with a $2400 bill because they had replaced the water pump and timing belt from the 100k mile service even though I did not approve that. Drove home about 2 miles, all was ok. Left later that night and noticed that there was a rattle in the car when idling. It was 8:00 and no one was there to answer the phone. Drove about 6-7 miles wen my car just quit on the interstate. No ability to accelerate, all the alarms blew up the dash. Was able to get the car to the side of the road. Would not restart. Had to have it towed back to the dealership. Returned at 7:00 am this morning in a very unhappy mood and was told that the "head technician" was workingon it and they would call me as soon as they knew. It is currently 3:45 pm, I called and the person they sent me to has no knowledge of the car. Still know nothing. My guess is that they screwed up the repair yesterday and broke the car, don't want to tell me. TERRIBLE CUSTOMER SERVICE UNRELIABLE WORK PERFORM NONAPPROVED REPAIRS AT YOUR COST AVOID AT ALL COST!!!!!!!