I purchased a new car in October from A different dealer. - LP
I purchased a new car in October from A different dealer. Less than 5 days of driving and I ran over a nail. Got the tire plugged. What does that have to do with this dealer/company???!!?? Well, let me tell you. I made a claim for my plugged tire to be replaced. Came to this location and did not leave with a new tire, left without using the tire warranty package, was told that the plugged tire was not the problem’ Was told I needed to replace the valve on the tire, spent over $90; ($1,600 for the tire warranty). and today,the tire pressure dropped again on the same plugged tire that I asked to be replaced but was not replaced. I Was told that it was the shop that repaired my tire who broke the valve and since the plug wasn’t leaking that I could not use my tire warranty…. So, if I needed a new valve, that was supposedly fixed….why has the same tire loss air pressure again. So, again I have to be inconvenienced again to get my tire fixed or the valve fixed on a brand new car. And NO I didn’t purchase the vehicle here. But they were listed as a dealer who accepted the tire warranty coverage. I am a single mother who travels a lot and do not feel safe driving a car that has a tire losing air even after it was supposedly repaired…. You have to listen to customers and give them what they ask for and need. Why are women always treated differently when it comes to vehicle needs???
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