I am leaving a one star rating because there is nothing - KDR Honda Owner
I am leaving a one star rating because there is nothing lower. I am a single woman and had always trusted Cornhusker with all of my routine auto maintenance as scheduled in the owner's manual. On July 11, 2023 I left my Honda Odyssey for an oil change and requested a change of cabin filter as well. (I smoke and request this routinely with every oil change.) I recently took my car to a local mechanic to change a headlamp since I live outside of Grand Island and thought it would be a quick fix that would not require me to go to Grand Island. The local mechanic discovered that my oil cap had not been screwed on and was laying under the hood, the oil had been overfilled by at least 1 qt. This resulted in an unscheduled oil change to replace the oil that had been cycling through the engine that was exposed to the open road conditions. The cabin air filter looked like it had never been changed, despite my being charged for this on all past routine maintenance visits. The power steering fluid was low and had evidently not been checked at the last multi point inspection 4 months ago. One would expect a dealership service department to know what they are doing but apparently this is not the case.
I have used the Cornhusker service department for all of my routine maintenance in the past, so I know one of their mechanics was the one who did this. I won't be using Cornhusker ever again. Sad that a local mechanic is more reliable than a dealership service department! I can not recommend Cornhusker Honda of GI service dept. I do plan to tell all of my friends and relatives and any Honda owner
for that matter about the substandard service at Cornhusker Honda.
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