Great Service - Paul F.
Bought a used car from Mark and there was no pressure. He was very knowledgeable and friendly.
All the staff was very helpful with me and my son.
Easy as could be - Erika
After a ton of research and looking, we knew we wanted to buy from Fullerton Fiat. They advertised mfr & dealer rebates proactively and honestly, and described in detail what would and wouldn't apply to our situation. They reached out in a non-pushy way and stayed in touch and patiently answered any questions. Dave on the Sales floor, Scott the Sales Mgr, and Craig the Business Mgr were all great. Thanks guys!
COULD MAKE MY TRADE IN WORK OUT ! - Billmancinisnote4
I don't know if this the proper forum for this message, but it was all I could find. I wanted to tell someone in top management about my experience at Fiat of Maple Shadeover the last week or so that I have been attempting to purchase a an auto there at that location from your used car selection.
I came to the dealership from a preamp proved auto loan with Capital One, and a search for car gurus on line. I found a car I was interested in and decided to stop in to take a look.
When I entered the dealership it was very busy, no one immediately ran to me even though I drove up from in. Mercedes, but shortly I was asked to give them a brief minute or so and I would be helped.
A young man named Kristian was called to assist me. He promptly arrived and showed me 2 cars I was interested in, as
Lao letting me test drive both, with another female sales rep named Bonnie. Both were very pleasant and patient.
I was interested in one and discussed the option of trading my car in to purchase the auto I liked.
Unfortunately we could not come to terms on the trade value of my car which was dis appointing.
But the young man Kristian was so honest and genuine that I kept wanting to deal with him and I twisted and turned to try and make a deal happen, unfortunately all my 30 plus years of sales management would not allow him to bend and do anything that would hurt the dealership or his integrity, which I found honorable in this sales business almost extinct .
Unfortunately I couldn't purchase the E 350 Mecedes Cabriolet I fell in love with, which was disappointing. But I also couldn't let the fantastic deal the Kristian and Bonnie worked so hard for along with Felix and Eddie, so I passed the deal over to my wife who didn't have a trade and is now the owner of this beautiful car of her dreams.
We have Ben through a lot of ups and downs in life. We have had nothing and also at times had more than we knew what to do with. Through it we have purchased many cars, a lot were more expensive than this one, but I never left a dealership feeling like we made friends. We actually hugged Kristian and Bonnie several times before we left.
By far the best purchase experience of my lifetime so far. I completely trust that this young man did the best he could for us, 100%.
Thank you for employing such honest and straight salespeople it's refreshing , and you should be proud to be represented this out of 10 your and 11 in my book.
I still have a trade in for another if someone could sweeten my trade by 3500 dollars too!
Thank you ,Sincerely
Bill and Tanya Mancini
Guys working here are great n fast - Vishal p
I was there couple of weeks ago, just to checkout the car I was looking for... Found the car and NEIL guide me properly and bought the car on finance at the same moment ... These guys worked as quick as possible once I made the decision... I was out with my car in just 2 hours.
Didn't expected to buy car that day but thanks to NEIL ... M driving chanllenger now..👻
Excellently assisted! - Maraluna FIAT Rivas-Mico
First off, Jeff Waechter is the greatest! He's patient, caring and wants to be the best help he can be. In this situation, for me, my FIAT is the best car ever!! Jeff explained the benefits of buying versus leasing, He really took his time to show me many cars and was overall a huge help!
When it came time to do financing paperwork, Jesse was there to make it happen! They are a good team! It was a breeze and a pleasurable experience as a whole!! Love Ramsey FIAT!!! I want all my teacher friends to buy FIATS
Jeff and Jesse are two stellar guys!
Keep them happy!