Joe Valenti - Cheryl
Joe is great; very easy to work with. He is knowledgeable and goes above and beyond for his customers. I will definitely return to Joe for my next car!
High Quality Experience - AvocadoBen
I originally went to a different dealer looking for a Ford Fiesta. They didn't have the model I wanted and wouldn't give me straight answers on prices. They kept trying to pressure me into buying a different, more expensive car on their lot, and basically refused to go get the Fiesta I wanted from another dealer. The dealer told me they would talk to their manager about getting me a nicer, more expensive car on the lot for the same price as the Fiesta. After leaving my girlfriend and myself alone for 20 minutes, he came back with a quote that was the sticker price on the more expensive car. Needless to say, I left and will not be returning.
The following day I went to Kindle. My girlfriend and I were greeted by Sierra who was very kind and helpful from the start. There was no funny business with leaving us alone for extended periods of time, trying to upsell us, or being unclear with the prices. She was kind enough to give us side-by-side comparisons of the Fiesta models & years we were interested in and had no hesitation in offering to get the exact model/year car we wanted from another dealer once we made our intention to buy clear. As this was my first car purchase, she helped me step by step through the process. Not once did I feel uncomfortable, pressured, or have any sort of frustration, confusion, or unanswered questions.
The car was retrieved from another dealer for me and once it arrived they cleaned it, did a checkup, and filled it with gas. Karyn helped me with the actual purchase agreement and paperwork and was also very nice to work with. She was funny and extremely knowledgeable. Everything was explained to me in detail and again it was fast, friendly, easy, and low-pressure.
I am not usually one to go online and write reviews, but my experience at Kindle was exceptionally good. I will be recommending this dealership to my family and friends and will return here in the future for new vehicles if I am still in the area. Well worth the drive for the high quality experience.
loudez46 - desilou
David Reyes, was very helpful and courteous in our purchase of a Lincoln MKZ. He made the car buying process a pleasant experience. He took care of all the concerns we had about the buying the vehicle. The team at Chapman are very professional.
Raptor made easy - raptor11
One of the most easy and pleasant auto buying
experiences. Fully recommend this dealer / salesman Bobby..the hour drive to purchase this truck was well worth it.
Great place - dipper2034
Been buying here since 2010, I have done business with them for six to seven years, We purchased dump trucks, leased cars etc..the service department is reliable as well.
NC Review - JJR1124
Debbie Wagner was great!! She was recommended to me by a friend. I put off buying a new car for years since it is typically at painful process. I was proven wrong! Everyone at Ford is extremely nice. Debbie is very friendly. The whole process was quick and easy. I love my new car!!
transmission warranty work - FART1
I HAD THE TRANS REBUILT UNDER WARRANTY UNDER FORD AT THIS DEALER. MY CONCERN IS THE SHIFTING FROM 1 TO 2 ND GEAR DEALER SAID ITS OK WILL SEE STILL AM A BIT CONCERNED BUT THEY DID NOT CHARGE ME. CHECK WAS DONE UNDER WARRANTY THAT WAS A BIG RELIEF THANKFULLY. THANKS TO DILIGENT SERVICE WRITER AND MANAGER. WAS TOLD I NEEDED AN RADIATOR OVERFLOW TANK WHEN TRANS WAS REBUILT BUT IT TURNED OUT DID NOT NEED ONE. ONLY TROUBLE EVER HAD AT DEALER. OTHERWISE ITS BEEN A DESCENT DEALER.
Excellent again! - dely7
This was my second time working with Bob. He is always very helpful and makes the car buying experience easy and painless. I would recommend him to everyone.
Above and Beyond - P Ortiz
I came in Thursday night to get quotes on a few vehicles, as I was left without a vehicle due to numerous mechanical issues. Jose had been recommmended to me and I decided to take that advice. I don't regret taking that advice one bit, Jose was AWESOME! He listened to my needs, wants, and requests. We reviewed a few vehicles and I knew I couldn't do something right on the spot. He was understanding and assured me that when I was ready he'd make sure we met those requirements I'd set. I came back the next morning and we were able to get the deal done. Jose is someone I'd recommend to not only friends and family, but to anyone I hear may be looking for a vehicle. He's the guy. Thank you Fette, and most of all... Thank you Jose.
Leased Fusion - Mark Buchinski
Went in to lease a 2017 Ford Fusion and went back to James after having such a pleasant experience with him leasing our 2015 Fusion. The experience and service were excellent and James was very easy to work with.
Empowered - Yzjeep
JJ is the best salesman at all American ford in Paramus . He made me comfortable , confident and made me feel empowered to close the deal on my first car ever . Thank you JJ for the amazing costumer service , for working with me and my starting credit and for making it happen
Smooth Efficient Purchase - JR Weiss
I am a very busy business owner and I never have time to spend on purchasing a vehicle. I know what I want and just want to make it happen and not spend hours haggling. They understood and made it happen quickly. Will definitely purchase more vehicles from them in the future.
Performance ford was great - RG
Charles at performance Ford Lincoln was was great. We highly recomend him as well as the dealership. Joe the delivery coordinator showed me all features of my new edge.
Great automotive buying experience - bruce123
This was buy far the best car buying experience that i have ever gone through. Every step of the process was explained so that i could understand the details. The salesman was super nice and helpful. He took a great interest in what i was looking for. A truly nice experience.
Service to our mustang was excellent. - gldevaney
Having service to our mustang at Downs Ford was excellent. Right from the start making a service appointment was great The appointment was handled by Debbie. She was so helpful and friendly and we really appreciate her.
The car service was done promptly and we are very pleased with the service department.
Surprisingly Stress-Free Great Experience - wendya11
I am not rating the vehicles (although I have fallen in love with my 2017 Ford Escape); you can buy the same vehicle at countless dealerships . I want to write why I recommend Malouf Ford Lincoln in North Brunswick on Route 1.
Aesthetics of Dealership: Large, clean, clean, clean with numerous cars on the showroom floor and countless in the lot. Bathrooms were clean, coffee, water, etc. available for both employees and clients.
Parking was available- did not have any problems. Upon entering, I was greeted professionally. The atmosphere of the entire dealership was professional. My appointment time was respected- no waiting about.
My salesperson, James, "Jim" Lennon was, in my opinion, a terrific, non-pressuring salesman. I had been at two other dealership and while I did not have a bad experience at either, I NEVER felt like I was pressured into something I did not want nor did I at any time feel like I was given a rush job. I was very clear with Jim about my needs and what my budget would allow. He gave me the TOTAL price of what I would be paying each month. Jim ALWAYS respected that. I was very clear that I was in the market for a Ford Escape and at no time did I feel any pressure about considering a larger vehicle or one that did not fit my needs at the time.
Jim took the time to explain the vehicle features while in the showroom and during the road test. I felt he truly listened to what he had to say and I respected his opinion on certain subjects. While he did explain the upgraded features on a higher Escape model, he NEVER was pushy.
At the end of our appointment, I explained I wanted to have a discussion with my husband about what we went over. The manager, Don (he is another BIG plus for this dealership) came over. While I understand that a manager coming over at the end of the appointment to try and close the deal is probably standard practice, Don, like Jim, never made me feel that if I did not give an answer right then, all bets were off. In fact, Don tried to be very accommodating and understood that I needed to speak with my husband. I was not harassed into giving a down payment to hold any price they offered, nothing. You gotta love that.
In closing, I returned the following week with my husband. The discussion I had with both Jim and Don were not "forgotton" when my husband was there with me. My husband also felt very comfortable and and felt any questions were answered.
BTW, I leased the Ford Escape from Jim at the Malouf dealership. I think that says it all.
Three cheers for Jim, Don and Malouf!
Easy to Work With - TheBajaGuyInNJ
Lavern Ford made the process very easy. I ordered my car the way I wanted it, and on the day it arrived, we had everything completed without issue.
Extremely Satisfied Customer! - Apyz
The courtesy and professionalism was overwhelming. Justin was patient and very accommodating. The entire team at Lester Glenn made my car buying experience very pleasant. And the best part is that I drove home in a brand new Explorer! Thanks again JUSTIN!
Excellent Jamie and Frank are great - tedpp
I have been working with Old Bridg now for many years Jamie and Frank are he greatest and this Dealershio is awesome.
There are two reasions I keep coming back to Ford the Ford product and Jamie and Frank at Old Bridge.
Great experience - Soz32
I have purchased two trucks from a different dealership when I went to purchase my next truck the dealership I was working with was very cold and distance so I decided to move on and I choose Miller Ford. My experience was positive and dealing with Bob Hall was a delight. He us honest and forth coming with information to any of my questions. I will return to Miller Ford when the time comes for a new truck.
Best Experience EVER!!! - christine cullen
I previously leased a car from Freehold Ford and for the next two years was so sorry I did so. So when I went into George Wall Ford I was prepared for the same miserable experience but boy was I surprised.
Izzy was my salesman and was he ever amazing. He listened to me and even suggested that I take the car overnight to see how I like driving it as I was going from an Escape to a Fusion...that was the selling
point. The best was Izzy came in on his day off to see how I liked the car and help me purchase it. I told him I would come back when he was here but he wouldn't hear of it. I'm so glad because I love my Fusion. I wish all salespeople were like Izzy. I recommend him to everyone... Thanks again Izzy & George Wall you surpassed all my expectations!!!!!
Purchase of a preowned car - M Duffy
Purchased a mustang convertible and was able to get a great deal. We worked with Dan S. Who was a great help! Highly recommend if you thinking about a new car!
Dependable and efficient service - Harriet
I brought my car in for its 15000 mile service. I was impressed with the ease of check-in, the comfortable waiting room, and the efficiency of the work. The staff is very friendly and accommodating and they stand behind their work. I have been going there for over 25 years with a series of cars.
Brake Replacement - Quality Care
Purchased a used vehicle and Paul had the brakes checked and replaced. Another issue arose with the brakes and matter was resolved without negotiation. Paul ensured that the customer came first and provided quality customer service which is hard to find these days. He did everything he could to ensure that we had transportation to get to our jobs and limited our hassle.
Scott Lyons - Cturley57
Best customer service ever by Scott Lyons at Luccardi Ford in Watching NJ. I would recommend him to everyone I know (Family and Friends). thank you Scott
Nice Deal - NJOval
I had a very good experience with Beyer. We looked at a variety of vehicles and pricing options. The sales team made every effort to make sure we were comfortable before asking us to sign on the dotted line. Our new Ford is fun to drive and feels solid.
Good buying experience - Bjrf
I saw a 2013 Escape listed on the Lucas Ford website. When in and talked to Joe Wilson. We had the deal finished in 15 minutes. Easy doing the deal with Joe. I received the SUV in top shape. All the employees were great to deal with.
Excellent Service! - Donna P.
I went in with my 17-year old daughter to lease a Ford Fusion. From the sales manager to the leasing manager to the finance manager, we were treated awesome! They all made sure to include my daughter in the process since the car was for her. From start to finish, we were completely satisfied with the service. They were professional, fast, and kept to the price we wanted to spend! That is why I continue to purchase/lease my cars from Route 23 Automall!
BEST PLACE TO BY A NEW OR USED CAR - PD
BY FAR THE BEST PLACE!!!
GREAT DEALS!! GREAT PEOPLE!! GREAT SERVICE!! GREAT OWNERS!!! NEED I SAY MORE.
Don't buy without stopping in you won't regret it
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