15 New Mexico Mercury Service Centers

Took my F150 in for a major recall. Robbie, Raul, and... - RLG

Took my F150 in for a major recall. Robbie, Raul, and Steve were awesome. I told them upfront I was going to review the work as last recall was a total disaster, they said Tommy is very particular about his work and not to worry. They were right, all was correct and looked great.

The day after buying my car, the windshield wiper water - Syd

The day after buying my car, the windshield wiper water was not working. I was told that was my problem. Very dissatisfied with this dealership. Very nice people until you sign the dotted line. Btw, I paid cash..

Always quality service - STEPHEN BROWN

I took my son's car in for services. It had been sitting idle for over two years while he was going to school in Rome, Italy. They put on four new tires and changed the fluids for me as requested. Them Johnathan Sanchez told me he was going to give me free tire repair for the life of the tires and free tire rotations. Oh and then, they washed the car as well. Needless to say I will keep taking my cars to Corley Ford for all my services needs.

So appreciate the help and courtesy we received - norcalgma

My husband and I were about 33 miles outside of Deming when our check engine light came on. We were trying to get back to Northern CA but didn't know if it was safe to drive our Ford Fiesta or not. We called the service department, and Jorge was so polite and helpful. He told us to come on in and they checked it out. Was not critical (light caused by catalytic converter), so we were back on the road in less than 30 minutes. What a relief! We'll take our car in to our dealership when we get back in town.

OK! Well I was very pleased with Phil Long Raton until... - Gordon

OK! Well I was very pleased with Phil Long Raton until my 2018 Truck was out of Factory warranty. I purchased extended warranty directly from FORD protect for 60 months 60,000miles. Yet I still get emails every couple of weeks from Shawn Flynn, Chief Operating Officer, Phil Long Ford of Raton 1-844-578-1449 begging me to contact Phill Long Ford of Raton to buy extended warranty from them. I'v even sent a copy of my new warranty from Ford protect but Iguess Phil Long Ford of Raton don't give a rats xxx!! I shall never buy, service or obtain parts for my truck from Phil Long Ford ever again

Best experience ever! - Kmcqueen

I recently found my way into Ziems Ford Corners in Farmington NM on a road trip. I encountered some performance issues with my 2005 F350 diesel. It lost power and was smoking excessively. I called around to a few different shops, however I was pleased from the first contact with the guys at Ziems Ford Corners. My first contact on the ph was with EJ Sanchez, not only was the ph promptly answered, he was very professional, asked multiple questions, and was very experienced in his over the ph diagnoses. I informed him we were 400 miles from home and on our way to a truck show, so we hard a very short and hard deadline. We pulled into the dealership about 45 minuets after my call, we were promptly greeted by EJ and the truck was being diagnosed shortly thereafter. We spent close to 4 hours there while they gave the truck a very thorough and detailed inspection. The entire staff from the cleaning crew to the guys with keys locking up, all in passing, were all very pleasant and overly accommodating. The experience to this point was above and beyond my expectations. After diagnosing my truck for 4 hours the tech took the time to come out from the shop and give me the rundown of his findings. He informed me it was most likely due to an aftermarket tune and nothing is wrong with the truck. And then to make a great experience better he informed me they are not charging me since they could not find any issues. I have owned Fords all my life, I currently own 3 Fords , mustang, escape, and the F350. The experience at this dealership reaffirms my strong passion for this brand. I have told this story many times over to all my friends and family. I hope this finds it's way back to the guys at Ziems, they are by far the best dealer ever! And they have been by far my best retail experience of any type, ever. Thanks, Kenny McQueen