51 North Carolina Cadillac Service Centers

Very nice and helpful very knowledgeable about questions - Jay

Very nice and helpful very knowledgeable about questions that I asked customer service was excellent

My husband and I recently purchased a new Tahoe, and - StroudBN12

My husband and I recently purchased a new Tahoe, and Stephen, Rusty, and staff were so kind, helpful, and easy to work with! If you are ever in the Rockingham area and looking for a new ride, check these guys out! Thank you again to Dieffenbach for all of your help and hospitality last week! We appreciate you all!

for one my car all way get fix right the frist time i all - NANNIETHICKS

for one my car all way get fix right the frist time i all wqy be well threre

Great, friendly, professional service! - Happy Customer

Great, friendly, professional service! Efficient and effective repairs. I love it here! Chris, Jasper and the rest of the crew are my new best friends!

I received great customer service from James on March - annieo1017

I received great customer service from James on March 4th. I came in regarding an oil change that I had done on February 1st, and James handled the issue quickly and very efficiently ... thank you!

The service was great, the gentleman meets me as I drove - minnieholton

The service was great, the gentleman meets me as I drove in, he took my service order and assume me I was in great care, as he led me to the wait area. The waiting area was filled with coffee, water, chips and refreshed as time passed. I enjoy the people in the waiting room, so the time went so what fast.

My 2011 Silverado has been serviced at Everett Chevrolet - 2011 AZ Silverado

My 2011 Silverado has been serviced at Everett Chevrolet routinely since relocating to Hickory NC from Phoenix AZ in 2011. The service staff at Everett has always been friendly, courteous, and professional. My overall experience at Everett continues to be superior, and I look forward to future business with Everett.

I always have Shawn as my representative he is such a - risa6840

I always have Shawn as my representative he is such a pleasure to deal with. Very personable and never rushes you. Explains everything step that the mechanic is taking when fixing my vehicle. Thank you Shawn

My new C-300 - Monegrojon4895

I came to buy a Mercedes Benz I worked with Diana Rollins she was awesome!! I got the car I wanted and at a payment I could afford. Ronny helped me get my first car loan! I will tell all my friends to go to AutoExpo if they want a car and ask for Diana!

They charged me a 100 dollars to push a button to reset - mrkleen48

They charged me a 100 dollars to push a button to reset my side mirrors.I thought the driver side were broke..Two weeks later the same thing it happen again. Aĺl i needed to do was keep pushing the mirror button and it reset itself.. By Ben Mynatt being a Cadillac dealership you would think they would show you out of Courtesy..Instead of charging an individual a 100 dollars... LESSON LEARNED...

THEY GIVE NEW MEANING TO THE TERM "CUSTOMER SERVICE"! I... - KNORMAN

THEY GIVE NEW MEANING TO THE TERM "CUSTOMER SERVICE"! I DIDN'T BUY MY CAR FROM THEM ... BUT WISH I HAD... IF ANYTHING FOR HOW NICE THEY'VE BEEN TO ME WHEN THEY'VE SERVICED MY CAR. THE NEXT CADILLAC I BUY IN A YEAR OR SO WILL BE FROM BILL BLACK CADILLAC IN GREENSBORO!!!

Update, 07 Oct 21, 1:35pmPer telephone conversation with... - luisclassen

Update, 07 Oct 21, 1:35pm Per telephone conversation with Mr. Brian Simmons. They didn’t do the job I was changed for. Requested to replace an A/C line, which I provided, nothing else requested. Without any documentation of diagnostic, they determined to replace just 1 line out the whole part I provided. Stating that’s all it need it to be done. They quote me on replace the part and the job was incomplete. R/O 2641522/1. They lie at least 3 times to me so far. I do NOT recommend this place.

Bought car 3 weeks ago and they've had over 2 of the 3wks - War120673

Bought car 3 weeks ago and they've had over 2 of the 3wks in service and have nobody will help and tell u what u want to hear just get u off phone and u leave message but they never call u back.anf the stuff was Minor that needed fixed they have nothing major.and it's used vehicle u feel like I'm not important case not big spender they put me on back burner.They are rude when u call and try get answers and won't help you with your issues something told me to walk away and mind you I put my hard earned money down of 10,000.this is ridiculous over two weeks just fix torn spot and cruise control and want be rude when u call never buy from these people they don't care about customers if u not spending big money even the sales manager is rude and go forbid he has to get up from his rolling chair to address you.and every time I call ask for mgr oh they not available only person call me back was the operator lady which was only nice person and sounded concerned.dont buy from here cause after u buy them don't care because your a number and they made the sale and on to the next person.i will never buy from here again nor will I refer them never.onwner needs clean house or have a meeting with sales mgr on important of customer service after sales.they need alot work or they gonna loose business.i hope they even care enough to reach out try resolve my concerns but won't hold my breath

I had work done to my dodge magnum Rt. The front fender... - msburns

I had work done to my dodge magnum Rt. The front fender was replace along with some other work. Paint matched perfectly and no over spray. These guys were always there when I called and tried to help me regardless of who had my paperwork. Teamwork, dedication and top customer service is a gift and Crown Auto Paint and Body exemplifies each one. Thanks for you commitment to excellence.

Consistancy! - Emitchell6

Consistancy! However, Dorman Cadillac's Service Dept., would benefit its' customers with an upgrade to receiving "scheduled appointment customers." Using some current admin staff and hand-held technology to confirm required services and then completing the check-in process, 1) determining drop-off customers, 2) waiting customers, 3) shuttle riders, 4) Dorman Cadillac hospitality [waiting area, coffee, water, WI-FI, cell charging stations, rest-rooms 5) etc. Constructive analysis only, good job.

Fixed up my inside door handles quick and replaced a... - matt.miller3

Fixed up my inside door handles quick and replaced a brake light that I could not get too. Also a friend of mine had a car wreak and now it looks like new. Great Job Guys. Matt Miller

TRIM around infotainment - USCG-Dano

In and out with 25 minutes from appointment. Trim looks great. Great service from all. Service did great from the servivce manager lady to service tech, very pleased. Kash kept all his promises.

I was on vacation in Oak Island and had transmission... - Kimmarlow7

I was on vacation in Oak Island and had transmission fluid leaking. Called and spoke to Jason, he was extremely helpful and had me bring the car right in. They fixed the problem, and I picked up the car the next day and made it home safely. It couldn’t have gone smoother and everyone I dealt with was a pleasure. Thank you!

I'm the daughter of a local automotive shop 30 years - Blindsay67

I'm the daughter of a local automotive shop 30 years running. I've never seen such a blatant attempt to rip people off. As well as denying a TSB for our Yukon. This place lives up to its poor reputation. Robert Goode was rude and aggressive in our attempt to get him to respect the TSB on our Yukon. If you need absolutely need GMC dealer for a recall/TSB find a different location. These guys are crooks. We then listened to them happily bragging and talking crap about customers. A waste of our entire day.

Thanks to TJ for his fast excellent service on my - Shirley

Thanks to TJ for his fast excellent service on my Traverse. Highly recommend Hendrick chevy for an oil change.