49 North Carolina Lincoln Service Centers

The dealership was outstanding from the sales department - FORBES4273

The dealership was outstanding from the sales department to the service department. The dealership has been amazing.

This dealership is fantastic they are always friendly and - Connie's Toy

This dealership is fantastic they are always friendly and helpful to me. I am very happy with the Lincoln Service Department

Great customer service. - Bethanydeese

Great customer service. Brooke in the service dept was especially helpful. Will definitely be returning!

Service was very professional the wait was not very long - debraherbert654

Service was very professional the wait was not very long and I will continue to use your services

Crooked Service Department, was told I needed resonator - Hanker1946

Crooked Service Department, was told I needed resonator for a rattle I had! They ordered and put a muffler in at a cost of over $900.00! The rattle was still there, so I took it back and all I needed was a couple screws to keep the part up underneath the Car! I WON’T BE COMING BACK! I WANT A CALL FROM THE SERVICE MANAGER!!

They are very willing to help. - ameliaslaughter

They are very willing to help. Katie was very helpful in scheduling my appointment for the next day and also scheduled my auto butler appointment on the same day. It was so very convenient and they completed both tasks quickly.

They always do a great every time I am there. - Bud

They always do a great every time I am there. I appreciate how thorough and responsive they with any concerns I might have.

fixed our f150 in time promised and kept us to date on - lorettalover

fixed our f150 in time promised and kept us to date on progress. always professional

Our Navigator is the first we have tried and have been - respesstrk

Our Navigator is the first we have tried and have been very pleased with it. We recently looked at another brand and still prefer the Lincoln, partly because of the dealer and the perks Lincoln offers. It's just a great vehicle.

Recently Crossroads Ford in Lumberton performed a major - JamesC

Recently Crossroads Ford in Lumberton performed a major repair on my F150. The dealership diagnosed the issue, explained what would be required, explained the cost, and scheduled a date to do the work. I am very pleased with the work performed and the fair cost. Special thanks to Mr. Lovin and Mr. Sealey in the Service Dept.

Good hassle-free buying experience. - lakesiders

Good hassle-free buying experience. Recommend if you are looking for a Ford truck, new or used.

The staff in the service department and business - rodneytoney93

The staff in the service department and business department were very helpful and friendly. Would recommend.

This is to update my previous negative review. - Schleckj

This is to update my previous negative review. The dealership reached out to me to discuss my issues. They have since resolved my issues and I have to commend them on their service.

My new C-300 - Monegrojon4895

I came to buy a Mercedes Benz I worked with Diana Rollins she was awesome!! I got the car I wanted and at a payment I could afford. Ronny helped me get my first car loan! I will tell all my friends to go to AutoExpo if they want a car and ask for Diana!

*Go to Mazda at Sports Durst in Durham instead* This - CapitalMazdaSucks

*Go to Mazda at Sports Durst in Durham instead* This review is only for the service department. I called them to set up an appointment to get an issue with my car diagnosed. The lady that answers the phone in this department needs an education on customer service. At one point during the conversation she said that I'll need to "drop the vehicle off and leave it with us". So I asked her to clarify how long it will take for them to look at it. She answered my question by repeating "you need to drop the vehicle off and leave it with us" in a slower tone. I understand the English language - that is not what I asked to be clarified. She had a very entitled tone to her voice that made it seem like she couldn't care less about whether you were a customer or not. On top of all of this she said that it would cost $150 for a diagnostic check and that cost would NOT go towards the cost to fix the problem. So I called Mazda at Sport Durst (in Durham) instead. They had FAR better customer service and said that the cost to diagnose WOULD go towards the cost of fixing the problem. So I would recommend everyone use them over the Cary location - even if it is a farther drive.

Great attention to detail on what you are looking for in - sfcox

Great attention to detail on what you are looking for in a new car. Very informative!

I had work done to my dodge magnum Rt. The front fender... - msburns

I had work done to my dodge magnum Rt. The front fender was replace along with some other work. Paint matched perfectly and no over spray. These guys were always there when I called and tried to help me regardless of who had my paperwork. Teamwork, dedication and top customer service is a gift and Crown Auto Paint and Body exemplifies each one. Thanks for you commitment to excellence.

Fixed up my inside door handles quick and replaced a... - matt.miller3

Fixed up my inside door handles quick and replaced a brake light that I could not get too. Also a friend of mine had a car wreak and now it looks like new. Great Job Guys. Matt Miller

Kevin doesn’t return calls and seems unbothered with my - LydRN

Kevin doesn’t return calls and seems unbothered with my car issues. I miss Tim! Not trustworthy and no customer service. Kept car for almost 2 months and didn’t care it still made loud noises.

I have been a customer of Lee Motor Company for many... - crussell3

I have been a customer of Lee Motor Company for many years having purchased six new or used vehicles and have been totally satisfied with their entire staff. I have always been treated with respect and fairness from the Sales staff to the Service Department staff. I will continue to conduct my business with Lee Motor Company as long as this is true. Not only have I received excellent service for both my vehicle's, I have always been greeted by everyone with courtesy and appreciation for my business up to and including Mr. John Lee who made it a point to personally speak to me thanking me for my business and offering his personal help. I received this same courtesy from Tim Varnell and Larry Lassiter all on my most recent visit for service to my vehicle.

Thank you Norisa Martinez and service team for your on... - MrsBird01

Thank you Norisa Martinez and service team for your on point service with a smile and a laugh when I need it. Your awesome!!! Always!