New Honda Civic - Casey kindl
When you think about car shopping you mostly think of negatives, but it was the opposite with Steve. He gave me all of my options with buying a new car, leasing, and buying a used car. He was more than friendly and willing to help me no matter what my desision was. Even after purchasing a new 2017 Civic he still checks up and asks if I need anything. I would recommend Steve to anyone who is looking for any kind of Honda!
Excellent experience - Kurtzd2
Andrew me the motorcars staff were extremely helpful and attentive to my needs in transitioning from my old lease to new. Everyone was really friendly and was able to answer all of my questions thoroughly and clearly explain everything to me.
Awesome experience!!! - HappyHowells
Went to Glockner's "just looking" Kevin came out and helped us right away. He was very helpful honest and knowledgeable. Everyone there was very humble and welcoming, I love my Toyota Highlander!!!
5 Star Dealership! - Angie Thompsom
I bought my Nissan Rogue this week from Jon Keysor. What a fantastic experience! I completed my application online and notified Jon that it was finished. Within fifteen minutes he contracted me and I was on my way to the dealership. From start to finish was less that three hours (probably an hour longer because I forgot to tell them my trade in was in my husband's name so took a bit longer to get payoff - my fault whoops). If at anytime Jon had to walk away another employee was introducing themselves and keeping me company. Every employee was smiling and friendly. Jon made my purchase so easy and exciting! Allan Nott has a new customer for life :)
Great Experience - MikaZern
Awesome experience. Being a recent college graduate, this was my first car purchase (as well as my first big purchase in general). Jamie, Rob, Tony, and Joe all did a fantastic job guiding me through my process of buying a brand new 2017 manual Honda Civic. I could not be happier with the team I worked with at Jay and I truly feel that they were there to educate me to make the right decision for my life rather than trying to just sell me and rip me off. They all wanted to help me and ensure I was going to make an educated purchase. 10/10 would recommend to anyone; these are your guys!
Express service oil change - Tiffany Burton
I got an oil change and it was the quickest one, that I have ever gotten.The lady that waited on me was very friendly and personable. And I am forever grateful that she honored an old coupon from last July.
Wondeful - hondagirl
I went to Ganley Honda for my 1st oil change on my 2016 Civic EX-T. I always try to work with Wendy Fees because she is great!
Excellent job by Steve Kaplan - usedcar22
He was not high pressure. Excellent job opn information. Not too many phone calls.
Only questioni s why salesman called my insurance company. It my job to call them. I was not told the call would be made.
purchasing a car - Poole123
Mike Carroll did an excellent job in finding what I wanted. He explain and showed me how the car
Operated!! No pressure to buy just let me decide what I wanted!!
Top Reviewed Specialists At This Dealership
Excellent Customer Service - MWin123
I was test driving a 2013 Honda Accord from another local dealer which I intended to purchase that day however decided to stop by Germain Honda to see if they had other inventory or a better offer. The reason I stopped by Germain, we recently purchased 4 tires from there and the service was excellent. In addition, the price we paid for the tires was what was quoted over the phone.
At any rate, Kris Rivers ((Sales) met us at the door upon our arrival. He immediately grasp the situation, showed us inventory and provided 2 cars to test drive. One of the cars, he proposed was a 2014 with 10k less miles than the car from the other dealer. I had concerns since the warranty on the 2014 was expiring in a month or so. Kris ensured we talked with John about an extended warranty to help educate us on this option. Kris handled all objections I presented (which were many). His follow up was on the mark and he was a man of his word-- which is the reason I returned the next day and brought the car from Germain. I would definitely recommend Kris and Germain to anyone looking for a vehicle!
Bill Smith best buying experience! - Washburn
My fiancé and I came in looking for a used Honda Civic that would meet our needs. I have purchased many cars and dealt with a lot of salesman. Bill is by far the best and here is why. Bill was by no means pushy in regards to our purchase. Bill gave us specific factual information, asked if we wanted to test drive and then worked tirelessly to get us to the financial situation we wanted to be in. He was easy to talk to and made our time there enjoyable. I will recommend Bill Smyth to everyone and I thank him for the experience he provided for us. Plus we love our new Honda Civic!
Wonderful Service - ajb
I had a wonderful experience with Don Adams at King Honda. Everyone was friendly, very fast and attentive. I could not have asked for better service!
LOVE Pam and Jason - Lizanne Anderson
My husband and I have NEVER had a car (leasing) experience like we had last night. Pam was so helpful and Jason was so informative. I will definitely tell everyone to go to Lindsay Honda.
Stress-free car buying experience - Jill Pierman
Phil was easy to talk to, and answered all the questions I had about different car models--making my car buying decision an easy one. I highly recommend Rick Case Honda.
Performance Honda - Christina1717
My husband and I turned in our leased Civic. We had some billing issues and spoke with Dave Berning who resolved them immediately.
Appreciated the help and would recommend to a friend!
Amazing! - Gc2001
I was just in their with my car right before Christmas and had a great experience like always! I dealt with the same girl I always do and she made the experience memorable! She had a loaner car all ready to go for me and called me when my car was ready to go! Will continue to keep going back because of her!
Good customer relations. - Dennis topG
Zach was very informative and knowledgeable about the truck we purchased. He helped a great deal in making everything go smoothly. Even my wife who hates car shopping waspleased with the way we were treated. Thanks
New Honda Owner - Msquad
We just bought a beautiful Honda CR-V Touring. We had a wonderful experience. Our salesman is a smiling, knowledgeable, energetic young gentleman. His enthusiasm in making sure we were getting what we wanted made us feel we were at the right dealership. He helped/helping us to understand the workings of the new technology so we get the full benefit of our new vehicle. And encouraged us to come back to him with any questions we may have with learning the ins and outs of the cars functions. This young gentleman's name is Shawn Risner. We can assure any car shopper that Shawn will make car buying a painless experience. I hope Shawn will still be at this dealership when we come back to purchase another Honda product. Thanks Shawn.
Smooth,no pressure buying experience - Stacey Anders
Went to dealer to look at a civic and was greeted promptly by Anthony Fiorille. We test drove the vehicle and liked it so we talked numbers. Everyone we encountered , Anthony,Dustin Marvin and Sean Kloss were all very courteous and professional. This was one of the best buying experiences I have had. I would recommend this dealership, they were able to answer all of my questions and treated my wife and I honestly and we're very transparent with the figures. Many dealerships get a bad reputation but I can not speak highly enough of classic.
Friendly Customer Service - lhardesty
Beginning with the scheduling with Sue, to the service call and the check out, everyone was exceptionally nice and helpful. The key drop and the car wash were very nice touches.
Totally awesome group of people - Honda Happy
My husband and I have been considering a newer vehicle for awhile since my car is a 2004 Honda CR V. We had started looking at vehicles shortly after the new HR V came out and we went back to Waikem because that's where we purchased the 04. We talked to Duane Carnathan during our first visit and several visits afterwards before we actually decided to buy. We were looking for a manual transmission in the HR V which they didn't have on the lot. Duane went to work and went out of his way to find us several vehicles that came with a manual even if they weren't Honda"s. We really like Honda product so we finally decided on a 2016 CR V. (Breaks my heart Honda that The CR V's don't come in manual anymore) Duane was very knowledgeable about the vehicle and spent as much time as we needed to make up our minds. He made sure we understood everything about the car and all of our options. Jared Swinehan in finance was just as courteous and helpful. We bought the car on a Saturday and the couple extras we purchased was ordered and put on the following Tuesday. We are very happy with our purchase and would recommend Duane and Waikem to everybody. Great customer service Waikem. Thank you for treating us fairly and honestly.
Poor Service - greg1
In January of 2017 I bought two vehicles from this dealer, a 2017 Civic and a 2006 Accord for my daughter. In February, after being driven less than 1000 miles, the service light went on in my daughters car and the oil reading of 15% came on. Needless to say, I was not happy that the car needed an oil change after less than 1000 miles. I took the car in expecting an oil change and the service department refused. They said the car was given an oil change in November of 2016 and they "forgot" to reset the computer. I then said fine, I am still expecting the oil to be changed and they said no. The general manager, Patsy Santone, was NO help at all. He said it was a simple mistake by the service department, and he didn't sem to care that I had driven the car in to correct a mistake his service department made..
Airbag replacement - Ruthie
Always professional, friendly, efficient and helpful. In and out quickly with work completed. Enjoyed a very comfortable waiting area. Washed my car as a nice bonus surprise.
Great, honest, reliable staff!! - Bonita
I was very blessed to have dealt recently with Pruitt Honda, and was able to get a very nice, affordable 2015 Honda Civic! I would like to truly thank Rachael (finance), Abigail, James, Havarre, and the rest of the staff involved with the processing of my car! I love it, and it really saves on gas quite a lot!! I thank them also for being patient, understanding of my needs and to put me in a very affordable, great economic car! This is where I would recommend anyone looking for a good reliable car, SUV, etc. Once again, thank you so very much!
Friendly and knowledgeable - meroch210
I went looking for a small SUV. I drove a CR-V, and found it rather comfortable. The staff was very nice and competent in answering questions. This is my first Honda and I am enjoying it.
Excellent service and a great price for my trade-in. - Todd - Stow, OH
I purchased a Honda CR-V from this dealership and it was the smoothest car buying experience I have ever had. No run-around, excellent service and we got more for our trade-in than any other dealer was willing to offer. Highly recommend.
Great experience - conhap
Jason Waldren provided great customer service and product knowledge while I was shopping at John Hinderer Honda. I will definitely recommend Jason as a contact to all my friends and family.
Very poor customer service - Low balled trade in - Daz_024
After talking through email trying to get a quote on a new Honda Civic EX-L I decided to go test drive one. When I arrived Iain was finishing up with another client which wasn't much of a big deal. After ten or so minutes we were able to test drive a vehicle. After returning I was instructed over to his desk to fill out a credit application. On his way back from getting this report he stopped and started talking to another client. This went on for twenty minutes or so until he finally stopped over and said "sorry I need to walk this client out." I proceeded to wait another twenty to thirty minutes waiting on his return. If you have any other options CHOOSE a different dealership! I could've gotten better service from a Taco Bell employee trying to sell me a car. I will never return to this dealership. Terrible. Service.
Great new car buying experience compliments of Jeff Toelke - Jill G
I purchased a new accord from Honda East December 2016. Jeff Toelke was absolutely amazing to work with! He made everything easy, listened/attended to all my needs, and helped me find the perfect car for my family! Jeff definitely goes that extra mile to make you feel at ease. Thank you for such a wonderful car buying experience!
new 2015 civic - blueblood1978
I was actively looking to trade my 2011 1500 ram in due to have an extremely high payment, I had previously been looking at castrucci, wetzel, and performance honda. All dealerships except voss were not interested in meeting me halfway with the negative equity carryover. Then I got in contact with keith smallenbarger. Excellent salesman! Within 24 hours we were able to make a deal that saved me over $150/month savings, at a promo apr! My only complaint is the tent ziebart applied is already peeling. I'm having difficulty fixing the issue but that is more A time constraint, since I have to drive 45 minutes from home. Need to fix this issue but overall an excellent experience with keith and sales manager chad minker!
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