Andrew and motorcars is awesome. - Jwg
Everything was great end to end. In and out in less than an hour and that included equipment review. The people were all friendly and helpful.
Buying a new car and making a new friend. - Frank423
My wife, daughter and I knew the moment Spyros introduced himself to us we wouldn't be leaving without buying a new car. He was very personable, professional and extremely knowledgeable about the product. Not only did he educate my family on what was soon to be our new car, he shared a lot about himself and his lovely wife. Spyros, along with all the other smiling sales associates at Roush, made a stressful financial purchase seem more like a financial win! I've been in touch with Spyros since our purchase. Our conversations have been both business and friendly related. When I go back to Roush in a few months to buy a second car, I will look forward to seeing my family's newest friend, Spyros, and driving home another outstanding Honda!
Amazing experience! - Newbuyer
Caleb was excellent! This was my first time buying a car. I didn't feel pressured to buy. The deal went smoothly and quickly. I will definitely be back!
Great experience - pasans1
Came in to get a new car, and not only did I get the car I dreamed of, I got it at a great price. Omar was very helpful throughout the process. I would reccomend him and this dealership to everyone.
Steve Kaplan at Honda Superior - graydons
Steve is an outstanding salesperson at Honda Superior. He knows the cars in and out, he knows how to make it a satisfactory experience for the customer. MY wife and I wanted a lease, and we wanted it done quickly. It was a beautiful day outside and we had yard work. Steve had other loyal customers at the dealership that day, and so he had others to take care of as well. I once saw him literally running through the dealership to make arrangements for financing with us. He also rallied the troops- service staff for a wash, gas fill up, financing to get our paperwork together.
He was thorough, but also very understanding of our needs. Tony is also a good friend of ours and he was very intent on the experience being satisfactory! We love Steve, will never go anywhere else. Steve is a major follow-up guy, too. When we come in for service or a wash, Steve makes sure to greet us and make sure everything with our car is satisfactory. A good "inside man" to have.
Searching for my CVR - mike
Jim Sweeney was excellent to work with. He was professional in every way and product knowledge was obvious from the beginning. If I buy another new car I will look for Jim to deal with.
Great dealership and great car! - Ohio4321
We leased a 2016 Highlander Limited recently. We love the car and had great service. Everyone was very friendly and easy to work with. Even our young kids were treated very well!
Bought our third car from the Dealership - drseballos
The experience was pretty good. I felt good about my purchase and was ablate get a good price. I will consider buying from you again.
Excellent Buying Experience! - udmad2001
Great customer service and good suggestion by Saqib throughout the process. We were impressed by the overall quality of the used car and will definitely recommend this dealer to our friends.
Delighted hot momma with my new "Red Honda Accord Coupe!" - Bobbie B
Since last year, I had been having thoughts of purchasing another new Honda vehicle as my CR-V is ten years old but still a great car (which I kept).
My buying experience was overall painless. I was extremely impressed with the utmost professionalism of my sales consultant, Nathan Pence. Immediately upon entering the showroom, I was warmly greeted by him. Mr. Pence was very patient and eagerly supportive of my car needs and the numerous questions I had making the entire process less burdensome especially since I haven't purchased a car in ten years.
Mr. Pence was committed to ensuring I was familiar with various features of my new vehicle. Much of his valuable time was dedicated to presenting me a thorough overview of the dashboard and electronic features which he was quite knowledgeable. We linked my iPhone, entered some of my favorite radio stations, setup driver's seat adjustments, etc. At some point, I became overwhelmed with all the information related to the electronics that I requested to come back another time to review additional information. Mr. Pence was greatly accommodating and we scheduled an appointment to do so.
My overall experience and the various staff members that I interacted with at Germain Honda of Beavercreek were needless to say quite enjoyable, polite, and helpful! I most definitely would highly recommend family and friends to shop Germain Honda of Beavercreek for their next experience in buying a vehicle!
Mr. Pence - Thank You very much and I greatly appreciate all your efforts in making my new car buying experience a pleasant one!! I look forward to doing business with you in the future!
Happy Customer ~ Bobbie B
Friendly reception - Neel kuturi
Had a casual visit while driving towards columbus. later looked at different dealers but the explanation and reception and clarity made me buy the vehicle here.
My mechanic grand son was right:Honda is the way to go - Autolock/dan36
I was surprised by the number of nice Hondas to select from. My mechanic grand son recommended Performance Honda and I wasn't disappointed. We had Kenneth Powell (Kool Ken) as our salesperson and he was great and helped us a lot. Very friendly and knowledgeable. We test drove a Honda Accord in
which we bought with our grand sons okay. It was a great experience for us as its been over 16 years
since our last new car. I highly recommend Performance Honda for your next car.
First Time Car Purchase - HondaCivic2012
This was the first time I had purchased a car and went into the process expecting poor customer service and high pressure sales tactics at each dealership I went into. When I came into Lindsay Honda Kyle approached me and introduced himself. He was extremely polite and helpful throughout the entire process. He helped me find a car that fit my need within my budget. After leaving Lindsay Honda to look at some other dealerships I came back later that afternoon and Kyle was there to pick up right were we left off. He was professional and polite throughout the entire process and made the first time purchase a good memory. I purchased a 2012 Honda Civic EX and have been enjoying the ride for about a month. I would happily refer friends and family looking for cars to Kyle at Lindsay Honda.
Great experience - Derrick Forrest
Friendly and patient staff that will go the extra mile to get you the best deal available and explain all your options. Very pleased with overall experience.
from a woman's point of view - my1stlease
I chose to lease a VW Tiguan. Please disregard my choice of"Honda". This site wouldn't allow me to choose a VW. Mr. Hamilton was thorough, knowledgeable, friendly, and not at all 'pushy'. He took time to answer my many questions. This was my first experience at leasing and my first visit to Bill Marine. It won't be my last.
Best dealer - Arsmith
Best experience for buying a used car. So nice you would think it was new. We were looking for a car under 8000. Their "wholesale" vehicles are better then most certified used cars. I will be back.
new car - lmpsing4u
i have worked with the honda store before and have always been satisfied with their stellar customer service....michelle, mary & nick are fabulous to work with
Good experience - Lazer4575
Went there to look at a used car, set an appointment with James. He had it ready to go when we showed up. Was very prepared and although a good deal is a state of mind...we left there with the car and felt like we got a food deal.
Great experience 2 times in 2 years - Dawn Kridel
I have purchased 2 CRV's in the past two years from Dustin Shahan. One was in December 2014 which was a new CRV and the second was a used 2009 CRV that we purchased for our daughter. I feel that Dustin does a great job listening to what you are looking for and he does his best to get you the car you want at the best price. We live in Wooster, Ohio and he drove the 2009 out to our house to save us from driving back to Massillon. When we found a slight problem with the windshield fluid, he had one of the service managers drive out and it was taken care of in our garage! They go above and beyond to ensure customer satisfaction. I will continue to buy my cars here.
Salesperson was great and a pleasure to deal with. - TRAINMAN
The sales person greeted me as I walked in the door. She asked me what I was interested and did not try to sell me anything else. There was no pressure and came up with a price that I wanted. The new care sales manager assisted her in getting my price and I walked out the door in less than two hours with the car I wanted. Originally I was not going to buy that day,but I felt I was given a fair deal. Everyone at the dealership was very friendly. I would go again if I was looking for another car even though it is at 20 miles past another Honda dealership that I would have to drive by to get there.
Tony is great - Cd2016hrv
Tony answered all my questions and added details of the car. Very pleasant experience. No high pressure, very pleasant experience. This is not pleasant. Why add unnecessary words just to fill a box?
Awesome! - Andy2324
Heather at MMG was awesome. We have purchased 2 cars from her and you can always count on her to get you a great deal on a great car!
Friendly and knowledgeable - Busyguy
Great staff, great location, great experience. Jon came up with a solution for my trade that sealed the deal. Even associates we were not engaged with took time to say hi and we're friendly.
Poor customer service & follow-up from a pertinent employee - Dontscrewwithme
Mark Martina was notified in early March of this year that a warranty purchased from Park Honda needs to be transferred to the new owner of the vehicle. This dealership claimed the 3 year warranty purchased in April of 2014 would cover the vehicle even if said vehicle were sold. I am the current owner of the vehicle. Mark has been in contact with me several times since March and has yet to assure me that I indeed have a warranty. He has never initiated communication, but continues to stall when pressed for details about the warranty. Even the original purchaser of the car warranty has intervened to seek information from Mark, and has received no follow up despite Mark's claims that he would be in touch in a day or two. This man is involved in customers final car purchases. Let me warn you Mark will be quick to say what he believes you want to hear, but lacks integrity. If he worked for me, I'd fire him in a heartbeat!
RUDE SALES MANAGER - kellijobobo
I normally do not write reviews but after my horrible experience with Dave the sales manager (still cannot believe he's the manager) I felt compelled to share my story. I have to say that I did love the woman that helped me and it is a shame she works for this dealership. I found a CRV on a Sunday but it has some damage to the back and scratches on the inside. I was told these could be fixed and I just needed to write a check to "hold" it. I was told that if I returned & the car was not fixed we could walk away and the check would be returned. We came back a few days later and one of the issues were fixed but my husband (who used to work at a body shop) noticed some issues with the back bumper (did not line up) and saw buffing compound by the tail light. We decided to pass but asked the saleswoman to keep looking for us. She went to go get us the check but came back saying the finance office had it locked up. She asked me for my address and said she'd send it back to me or take a video of her shredding it. I checked my account a couple days later and Hinderer had cashed my check (no on called to tell me). I called and was informed by Carey (he said Todd told him) that it was a mistake and a check was sent out to me. He asked me to call back in the morning to verify it was sent. I called by the next afternoon and I could not get anyone on the phone to verify it had been sent. I gave my phone number and I was told someone would call me back. I wanted a couple hours and no one called me back. I called back and was put on hold for almost five minutes. Finally, Dave gets on the phone and was extremely rude. He accused me of harassing his staff and cussing at everyone (which I never did) I tried to explain that his staff had told me different stories about the check and he said they did not know what they were talking about. Dave then said that I had to wait 10 days for my check to clear. I stated it had and he said you need to fax me proof. Dave then said "Yea you shut up real fast after I said you had to prove it went through". I was shocked that this was a man that runs a sales department. I asked him for the fax number so I could fax the proof. I told him that I would not be buying another from them and his reply was "Oh well". I even stated I could not believe he was treating a potential customer this way. He just said "Oh my god how am I treating you." My husband was furious after I explained what had happened. It appears this dealership needs to take some time to train their employees. This entire situation could've been avoided if we had been told this check would be cashed and I may have to wait 10 days to get a refund if I decided to not purchase the car. I felt I should've received an apology not yelled at by a sales manager whose employees gave me misinformation. When I told this story to other dealerships they all knew this "Dave" and said "Yep...it sounds just like him." It appears they care more about your money then you as a customer. I will never buy a car from this dealership nor would I ever recommend it.
Excellent service and a great price for my trade-in. - Todd - Stow, OH
I purchased a Honda CR-V from this dealership and it was the smoothest car buying experience I have ever had. No run-around, excellent service and we got more for our trade-in than any other dealer was willing to offer. Highly recommend.
Hugh did a superior job in delighting us! - Renslow, David
Hugh Fullerton did a superior job in delighting us as we purchased my daughters first new car! He was professional, experienced and very empathic to our needs.
Buying a new car. - Janeane
This is a class operation. Knowledgeable employees, customer oriented, excellent product.
Premises were clean and comfortable. Price on the new car was within our budget and the price we received for our trade-in was just right.
New car purchase - Gorham
I had an amazing experience at Brown HONDA! Ian Borton made it so easy... Great customer service... He made purchasing a car both simple and enjoyable! Would recommend Brown HONDA to anyone looking for a HONDA!
superb care by our salesman - km4215
I had very caring, informed and patient salesman at Honda of Mentor. He went out of his way by coming in on his day off to show me a car that had just come in and he thought perfect for me. He was right! I am really enjoying driving again.
New Car Sales
New Car Sales & Leasing Consultant
Used Car Sales Consultant
Germain Honda of Beavercreek
Germain Honda of Dublin
Business Development Manager