Great Service - Marwhit
I'm extremely pleased with my experience at Motorcars Honda. This is my second time buying a new vehicle from Joe B, and I couldn't be happier. Joey B is a wealth of knowledge. There wasn't a question I asked him that he couldn't answer. He was honest, patient and kind. He made sure I was comfortable with all the decisions I made during the whole buying/choosing process. I'm so in love with my new HRV, and can't wait to drive it in years to come! I will be sending my family and friends to see Joe B. You'll be in good hands if you do too!
Outstanding service; Patient, Courteous and Non-pressuring - statprof98
Spyros Tabone demonstrated unerring professionalism. He was patient and courteous. He worked hard to find the car I wanted. I never felt any kind of pressure, and appreciated his laid back, easy going nature.
Purchase of Toyota Highlander - DBAllen
The purchase of our Highlander was an enjoyable experience. We were not pressured at all!! The sales team was able to answer all our questions. Everyone was friendly, courteous, and professional.
This is the third vehicle we've bought from the Glockner Family of Dealerships in the past four years. We have been pleased in the past, and that is why we came back once again.
Thank you Kevin, Caleb, and Matt!
Dane & Belinda Allen
Honest, straightforward, and led with their best deal - slinnick
My wife and I were coming off lease on our 2014 CR-V, and before we leased our next vehicle, we wanted to look at all of the other crossovers in that class. We went down to the Bedford automile to look at cars across manufacturers, but it happened that our first stop was Jay Honda to look at the new 2016 CR-V. I had leased two Hondas from other dealers in the Cleveland area, so I assumed that if we went with another CR-V, I would go back and deal with one of them, but I figured we could stop into Jay just to get a look at the car. We were greeted by Charles Porter, who turned out to be extremely friendly and helpful. While Charles showed us the new vehicle, we allowed the Jay folks to look at my wife's old Honda and assess its value vs. payoff. To make a long story short, I ended up sitting in GM Mark Lyon's office negotiating the framework of a deal. Much to my surprise, Mark came right out and made me the deal that I had hoped to negotiate after many frustrating rounds of having dealers negotiate against each other. He didn't try inflate the deal by undervaluing my trade, and he made me an offer on the monthly cost of the new vehicle that I felt was close to as good as I was going to get anywhere. And this was his initial offer. Despite being someone who likes to haggle to make sure I get the best value, it was clear to me that Mark had taken all of the hassle out of this and put his best foot forward. He even told us that we could pick the color we wanted and if he didn't have it on the lot, he would go get it at no additional cost. I told him that we still wanted to look at other cars, but that if we decided to go with a Honda, I wouldn't go to any other dealer. After doing our due diligence and confirming once again that the CR-V is the best value in its class, we called up Charles and Mark and made the deal. A few days later, they had located the color combo we wanted and we picked up the car. The entire experience was an A+ and I'm just extremely impressed at the way these folks conduct business. I will definitely go back for my next Honda.
Efficient, clear explanations, POLIITE, kind - Mrs. M
Since Jeff, Cody & Rob have come to the Toyota service Dept the service has steadily improved & getting better. They are excellent. Courteous. Walk you to your car &! Thank you for your business. They call with questions, get your approval if something new pops up, and will prioritize what has to be done if you can't do everything at once . They make the Dept great. I showed my bill to 2 different people who are "Motörhead " & they felt the labor price was standard going rates & parts at what they cost. I like feeling that I can trust them. They are., simply the best. Mrs. M.
Steve Kaplan is great! - Ryan G
Steve got me a great deal on a new HRV! He listened to what I needed and helped me pick the best car to meet my needs.
Pleasurable experience - Andrew Moder
Given an online quote from Brian. Worked Chris at the dealership. The experience was very easy. We were not under any pressure to upgraded models or consider a higher priced vehicle. They worked with us to get us exactly what we wanted at a great price.
Extremely Helpful, Knowledgeable and Most Courteous - hondalady,4147
My husband & I were intimidated with the technology on today's cars. Our sales agent, Eric Mercier, was most understanding and knowledgeable and all our fears were replaced with comfort in understanding the technology that will keep us safe and enjoy the amazing features of an amazing CR-V Touring. We are elderly and the safety features are of utmost importance. Keeping the car in the lane, distancing and stopping safely, hands free calling is only a touching down of the many wonderful features of this amazing machine. Eric was extremely courteous and patient with the many questions we had. James Zappitelli from the Service Dept was extremely helpful and efficient. Anything thing we needed, James efficiently had it taken care off. It truly was a wonderful experience at Ganley Honda. Everyone was so nice to deal with. Thank you Eric & James. We will definitely share our experience with others. In the last 25 years, we have had 2 cars and a van. They are all Hondas. Our van is 15 years old and is still performing well. Still not ready to trade her in. She is so dependable. Thank you Honda for keeping us safe and driving in style.!
Competitive listed price and good service - Shuang Gao
The internet listing price for many used cars are very competitive and attractive. Worked with Nichi on site and he is very nice. Good experience of buying a desired used car.
Great custumer service from the time I walked into the door - Carl73
I purchased a Honda CRV over the weekend. I visited the dealership on a Thursday after communication on the Internet with one of their Internet Salespeople. I met with my sales person, Lauren, and expressed to her what I was interested in. She had a car available for me to test drive. After driving the car I explained to her that I had two other cars I was going to test drive before making my decision. She answered all of my questions about the CRV. Although she did ask me what they could do for me to get a sale that day, she respected my decision that I was going to wait. On Saturday I went back and ask to drive the car once again and also asked about a certain color.
After a second test drive, I told Lauren that I was ready to talk numbers. I was pretty satisfied with the initial offer that was presented to me but was not in agreement on the trade in offered for my other car. After a few more offers and counter offers I decided that I had a deal that I was satisfied with.
I also like that there was not a lot of pressure to buy the extended warranties that you get a lot at other dealerships. I also liked the fact that I could take care of my loan from my local credit union right at the dealership. Ted did a great job of taking care off all the details for me.
I thought that Lauren did an excellent job in treating me as a valued customer. I will definitely go back to Germain in the future.
Honda CRV - Anne
I was very pleased with my experience at MMG. Garry was very thorough and knowledgeable. I was treated with respect and felt that Garry met my needs in the vehicle that I wanted. I was greeted as soon as I came into the dealership and directed to the appropriate person. Overall it was a great experience!
Top Reviewed Specialists At This Dealership
Kind lady very polite very professional - CaliforniaMan45
You get the best deal at this dealership you get the best customer service from Brooke she's very professional she'll give you the best price in the whole state of Ohio. God bless you
New car at a great deal - BrianC
I was in the market to buy a new Honda and Conrad helped me to make a decision to buy a new Honda Accord. He was very knowledgeable about the different makes and models, and was willing to schedule around the times I had available. If I ever have to buy another car, I'm going to seek out Conrad.
AMAZING. Wow. - Hondalover101
Mr. Vic Phillips was phenomenal!! He answered every single one of our questions, plus more. He was very flexible and understanding and catered to our needs and wants! What a nice gentleman! He made us feel comfortable and even gave us beverages!!! Wow what an amazing experience! Good Job Vic!!!
Stress-free car buying experience - Jill Pierman
Phil was easy to talk to, and answered all the questions I had about different car models--making my car buying decision an easy one. I highly recommend Rick Case Honda.
from a woman's point of view - my1stlease
I chose to lease a VW Tiguan. Please disregard my choice of"Honda". This site wouldn't allow me to choose a VW. Mr. Hamilton was thorough, knowledgeable, friendly, and not at all 'pushy'. He took time to answer my many questions. This was my first experience at leasing and my first visit to Bill Marine. It won't be my last.
Best dealer - Arsmith
Best experience for buying a used car. So nice you would think it was new. We were looking for a car under 8000. Their "wholesale" vehicles are better then most certified used cars. I will be back.
Super Easy Buying Experience - rich.maynhart
My wife and I bought a new Pilot from Matt Palmer. I used to work in the business, and I know the tricks that dealers try to use to make money off of customers, they used none of those. I started by calling Matt on a Saturday, and he provided me with a very competative quote on two different vehicles. I did a lot of research because I knew what I could afford, Matt was right on with a great price right away, no negotiation or wasting time was needed. My wife stopped by on her own that night to look at the car, and was treated with nothing but respect, and not like a "dumb female", both her and I appreciated that.
Thank you to the entire staff at Classic for helping us get a vehicle we wanted, at a price we liked. I highly recommend working with Matt.
new car - lmpsing4u
i have worked with the honda store before and have always been satisfied with their stellar customer service....michelle, mary & nick are fabulous to work with
Purchase used vehicle - Elaine
My husband and I recently purchased a used vehicle here and were very satisfied with our experience. Ian spent time needed to meet our needs and treated us as though we were buying the most expensive car on the lot. After this experience, I am sure we will be seeking out Ian again for our vehicle needs. I can't remember the gentleman who handled the financial end of our transaction - he was not as personable as Ian but did a good job as well.
Very nice people - omzig56
Very nice people to deal with. Do not like car dealers but so far I have not had any problems with this dealer. Would definitely go back.
Great overall experience - CR-V buyer
We were treated very well from the first moment our salesman, Duane Carnathan, spoke to us clear through the whole process! Duane is very knowledgeable and willing to answer all of our questions.
very nice very polite. - jim
our salesperson Odell was nice and very polite we will come back to Hugh White Honda when we need another car.very professional dealership.and helpful.
Great, honest, reliable staff!! - Bonita
I was very blessed to have dealt recently with Pruitt Honda, and was able to get a very nice, affordable 2015 Honda Civic! I would like to truly thank Rachael (finance), Abigail, James, Havarre, and the rest of the staff involved with the processing of my car! I love it, and it really saves on gas quite a lot!! I thank them also for being patient, understanding of my needs and to put me in a very affordable, great economic car! This is where I would recommend anyone looking for a good reliable car, SUV, etc. Once again, thank you so very much!
Great service! - MeganC24
This is my second time leasing from here and I've been a very satisfied customer! They are so polite from the second you walk in the door! Before my test drive we did a walk around the vehicle and talked about every feature including what's under the hood. They are very knowledgeable on the vehicles they are selling and very friendly. I am a very happy customer!
Poor customer service & follow-up from a pertinent employee - Dontscrewwithme
Mark Martina was notified in early March of this year that a warranty purchased from Park Honda needs to be transferred to the new owner of the vehicle. This dealership claimed the 3 year warranty purchased in April of 2014 would cover the vehicle even if said vehicle were sold. I am the current owner of the vehicle. Mark has been in contact with me several times since March and has yet to assure me that I indeed have a warranty. He has never initiated communication, but continues to stall when pressed for details about the warranty. Even the original purchaser of the car warranty has intervened to seek information from Mark, and has received no follow up despite Mark's claims that he would be in touch in a day or two. This man is involved in customers final car purchases. Let me warn you Mark will be quick to say what he believes you want to hear, but lacks integrity. If he worked for me, I'd fire him in a heartbeat!
Cars Made Easy - AUchiquita
I had a fantastic experience with White Allen Honda. I had been referred there by a family friend, and it was even better than I expected. Michael was my salesman, he didn't give me the run around or tell me things that he thought I wanted to hear. He listened to me, he listen to my concerns about being unsure of buying a used car, and he took care of things. He even admitted when I thought that something sounded off with the brakes, he had it put in the shop and called me a few hours later after it had been looked at by the technicians and offered me a 2nd test drive to see if I was still interested. They gave me a fair price on my trade in, the finance department worked with the lender I had already chosen, and everyone there was very friendly and made the day awesome for me. I will definitely recommend this dealer for new or used cars.
Great Dealership - Jgoblue80
Having questionable credit I went in search of a possible certified pre-owned vehicle but was able to get a new 2016 turbo civic well within my price range. I dealt with John Cheung and everything from start to finish was A+ and changes my view on car salesmen as a whole. When it comes time for another vehicle there is no doubt that I'll go back to Brown Honda.
Excellent service and a great price for my trade-in. - Todd - Stow, OH
I purchased a Honda CR-V from this dealership and it was the smoothest car buying experience I have ever had. No run-around, excellent service and we got more for our trade-in than any other dealer was willing to offer. Highly recommend.
Buying a new car. - Janeane
This is a class operation. Knowledgeable employees, customer oriented, excellent product.
Premises were clean and comfortable. Price on the new car was within our budget and the price we received for our trade-in was just right.
Germain Honda of Beavercreek
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Germain Honda of Dublin