My first Honda - Patti Harris
Your dealership was highly recommended and I started out by calling and asking to speak with a salesman. I was transferred to Bob Howard who answered all of my questions and I made arrangements to visit the showroom. Bob showed us new and used cars as I was unsure how I wanted to proceed. I then fell in love with a brand new Honda HRV. Due to a family emergency, my purchase was delayed and Bob gently kept in touch with me until I finally returned to town to pick up my new car. He made the entire process painless and thoroughly went over my new car's features and amenities. As a woman, I have often heard that we get charged more when buying a car. I expressed this to Bob and he put my fears at ease. I was well treated and felt tremendous trust in Bob. Ingrid, in the finance department, topped my experience off with her humor and professionalism. The beautiful bouquet of flowers awaiting me was a lovely touch. Thanks, Motorcars Honda for having such a great member of your team in Bob Howard!
Roush gets high marks - Scott M.
Best dealership around IMO. Very organized and up front with everything - never felt like they were pushing me to purchase something I didn't want or giving me canned sales pitches. Lori Strohofer in used cars was very thorough and helpful throughout the process. I've had very good experiences with the Roush service department in the past and that was the main reason I purchased from them again.
Great experience!! - Carrie C.
Kevin Castle was amazing with helping me find the perfect car for the right price! He went above and beyond to make sure I was satisfied! I would highly recommend him for anyone looking to purchase a new car!
Great experience - Cindy and Dave
They surpassed our expectations. Mark was very knowledgeable and helpful. Caitlin was very patient and helpful going over all the items of our SUV. Matt was friendly.
Just Enough - Newconvert
My first experience at Jay Honda was pleasant, informative and rewarding. My sales associate, Paul Labonte, answered my questions and gave me just enough attention while not pressuring me into more than I was ready for. In the end, I made the decision to purchase a CR-V. I feel I received a fair price and the assurance of return visits if I had any questions or concerns. I'm looking forward to my future with my new CR-V and would certainly entertain the possibility of returning when it is time again to purchase another vehicle.
This dealership is so helpful! - Megan Jeffries
I had a great experience with this dealership. They were so helpful. Stacy was very helpful and kind. I'd recommend this dealership to anyone!
Vehicle purchase - Tina
Eric and the entire Ganley staff did an awesome job! They made the purchase of my Honda smooth and easy. I would highly recommend Eric to anyone I know looking for a new or used Honda
Great Experience - BuckeyeInTheBluegrass
I was in need of a vehicle after an accident I had. I got in touch with Hank Osborn and not only did it work out that he had the perfect vehicle for me, he expedited the process and I had the car a few days later. Hank took care of all the paperwork and made the entire experience a wonderful one! Rick helped us with the paperwork as well, and he made it a very enjoyable process. Thanks Superior Honda!
Very positive and they were very professional - Guetle123
Great service. He answered allvquestiondvand was very helpful.? He explained in great detail the functions of the car! He has a very warm and friendly personality!
Top Reviewed Specialists At This Dealership
Nishi Patel - schrock1824
Nishi, my sales rep, was very knowledgeable, helpful and professional. I would not hesitate to buy another car from him the future. I was however a little disappointed that he was unwilling to negotiate the price.
Professional and Excellent Customer Service - ALWAYS!!!! - Irogko&8germain
Dan Danner is one of the people that makes his company shine. His professionalism and more than excellent customer service is very sincere. He is very detailed in explaining the detail of maintenance service performed on my vehicles. He also explains what might be expected (i.e., tire tread wear) in the upcoming change of road conditions.
The people who answer the phones are very courteous.
The mechanics that perform the maintenance are great, too. I commend their great skills in what they do. Also, thanks for the extra step in protecting the interior.
The facility is clean. The best thing is that there is hot water in the restroom!
Service department - klanman0
They fixed what I needed fixed on my may car and I even got a loaner. They did a good job on getting my car back to me in a timely manner.
Performance Honda - Christina1717
My husband and I turned in our leased Civic. We had some billing issues and spoke with Dave Berning who resolved them immediately.
Appreciated the help and would recommend to a friend!
Best service EVER!!! - Stewart236
I have never been to a dealership as nice as this one! After walking into the dealership, Mike Houston had the exact car was looking for within minutes! He knew every answer to all my questions! It was so nice to sit in the waiting room while watching tv and eating popcorn! Great service! I'll never purchase another car anywhere else!! ????
Stress-free car buying experience - Jill Pierman
Phil was easy to talk to, and answered all the questions I had about different car models--making my car buying decision an easy one. I highly recommend Rick Case Honda.
from a woman's point of view - my1stlease
I chose to lease a VW Tiguan. Please disregard my choice of"Honda". This site wouldn't allow me to choose a VW. Mr. Hamilton was thorough, knowledgeable, friendly, and not at all 'pushy'. He took time to answer my many questions. This was my first experience at leasing and my first visit to Bill Marine. It won't be my last.
Best dealer - Arsmith
Best experience for buying a used car. So nice you would think it was new. We were looking for a car under 8000. Their "wholesale" vehicles are better then most certified used cars. I will be back.
new car - lmpsing4u
i have worked with the honda store before and have always been satisfied with their stellar customer service....michelle, mary & nick are fabulous to work with
Honda CRV - Lisa C.
I just but a certified Honda CRV on 10-14-16! The experience was wonderful. I Felt no pressure to buy. My sales rep was friendly and welcoming!
Dustin Shahan - Lovecrv
Just purchased new Honda CRV from Waikem Honda Dustin Shahan helped me with the best deal for me. I love my new car and I know how to use my phone too! He took time to show me things on my phone I didn't know how to use! A great asset to Waikem Honda
Great Experience 2017 Accord - jdarby28
Came into the dealership with a quote from the service manager. It was less than 4 other top rated dealers in the area. Kaitlyn Radwanski and Dustin Marvin were fantastic and made the process quick and painless. They had the exact model and color I had quoted waiting for me to test drive at the entrance and didn't try to oversell me on accessories, packages, etc.. I would definitely recommend Classic Honda to anyone in the area looking for a Honda in the future.
Great Dealership - NColosi
I leased a CRV and the experience was pleasant. My sales person Vania Hogben did an excellent job making my experience one that will make me return for my next car.
Great service - kathy
As a woman, I've always been hesitant to have my car serviced by anyone. But I'm not with Hugh White Honda. I'm very satisfied with their service and their prices. I trust them. Appointments are easy to make online and I can get my car in usually in a few days. Their staff is professional and nice. They keep me updated on the progress of my car if it's taking longer than necessary. Most times, the time they quote for service is very accurate. Highly recommend.
Great, honest, reliable staff!! - Bonita
I was very blessed to have dealt recently with Pruitt Honda, and was able to get a very nice, affordable 2015 Honda Civic! I would like to truly thank Rachael (finance), Abigail, James, Havarre, and the rest of the staff involved with the processing of my car! I love it, and it really saves on gas quite a lot!! I thank them also for being patient, understanding of my needs and to put me in a very affordable, great economic car! This is where I would recommend anyone looking for a good reliable car, SUV, etc. Once again, thank you so very much!
oil change and windshield repair - nancy Gerding
John went above and beyond in this service call. he arranged for a windshield repair from mel's glass while i was there for an oil change. thank you!
Exceptional Personnel and Service - Barbstance
I loved my buying experience at Gene Stevens. I was treated as a valued customer but never pressured. The service there is exceptional, and I would know that because I took my old Honda there for 15 years. All the people there are friendly and courteous.
Poor customer service & follow-up from a pertinent employee - Dontscrewwithme
Mark Martina was notified in early March of this year that a warranty purchased from Park Honda needs to be transferred to the new owner of the vehicle. This dealership claimed the 3 year warranty purchased in April of 2014 would cover the vehicle even if said vehicle were sold. I am the current owner of the vehicle. Mark has been in contact with me several times since March and has yet to assure me that I indeed have a warranty. He has never initiated communication, but continues to stall when pressed for details about the warranty. Even the original purchaser of the car warranty has intervened to seek information from Mark, and has received no follow up despite Mark's claims that he would be in touch in a day or two. This man is involved in customers final car purchases. Let me warn you Mark will be quick to say what he believes you want to hear, but lacks integrity. If he worked for me, I'd fire him in a heartbeat!
Excellent service and a great price for my trade-in. - Todd - Stow, OH
I purchased a Honda CR-V from this dealership and it was the smoothest car buying experience I have ever had. No run-around, excellent service and we got more for our trade-in than any other dealer was willing to offer. Highly recommend.
Great experience - conhap
Jason Waldren provided great customer service and product knowledge while I was shopping at John Hinderer Honda. I will definitely recommend Jason as a contact to all my friends and family.
Negligent on safety - Sunny Raja
Brown Honda, Toledo delivered a CRV with highly inflated tires (more than 45 psi) that could have landed me in an accident on a highway. Fortunately, the tire pressure monitor warned me to pull off the road and check the tire pressure. Another Honda dealer conformed the tire pressure was over-inflated. How could a dealer overlook this safety aspect of a car? I contacted Brown Honda General Manager but he does not even acknowledge my email. Does Honda have a procedure in place to ensure customer safety on the road? I was fortunate not to get into any accident. Had there been one, I am sure all the concerned would have turned the tables on me. I have been owning CRV for more than fifteen years but I am starting to lose confidence in Honda safety.
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