29 Ohio Audi Service Centers

I was very pleased with the service I received with Auto - acostae

I was very pleased with the service I received with Auto Nation Ford, Amherst OH. I was able to come in to show them my car's damage. They were able to complete the repairs, fix a rear break light the was also affected. They accommodated me when I had a piece on the wind shield that needed glued, ED took care of it right away. Appts on the weekend is always appreciated, since I work Mon - Fri, off on the weekends. The Job was well done. I would recommend this service dept to everyone. Great Service & Pleasant workers. The also communicated with State Farm and Enterprise for rental.

Outstanding Audi service - quick, professional, and - bshingleton

Outstanding Audi service - quick, professional, and thorough. Exceeded expectations in every way! I will be back.

The service as excellent. - Evelyn Orozco

The service as excellent. The review of my car was on time I got my response n then I had the service completed. Excellent so far!!

Clean, updated, well-lit, polite and professional auto - Happy

Clean, updated, well-lit, polite and professional auto dealers and service techs. Waiting room is especially nice.

I was driven to the car rental which was next door. - mkontos54

I was driven to the car rental which was next door. Before I knew it, my car was ready. The repair work and car wash made my car look like new. The people in the office were friendly and helpful and took care if everything. I have no complaints.

Shout out to Alison Almana at service. - Michael

Shout out to Alison Almana at service. Very responsive. Very professional. Goes above and beyond. She is your one for any service you need. Highly recommended.

Great buying experience! - Kip

Last week, I bought a 2019 Mazda Miata from Cascade. It was a great delivery experience, thanks to Jason, Tina, and Isaiah! I found the exact car I wanted in their inventory and flew up from SC. Jason picked me up at the airport and 1.5 hrs later I was motoring down the highway home. As a longtime car enthusiast I was impressed with their passion and efficiency in the buying process. Great experience and I highly recommend them. Thanks Cascade team! Kip Newton Greenville, SC

I will start by saying like others, if I could give "0" - Mark F

I will start by saying like others, if I could give "0" stars I would. On 4/15/23 I brought my Audi S5 in for an Oil change. When it was finished I went to check out at the service counter and was told what I owed. I responded that I purchased the Audi care package when I bought my car through MAG. They advised that according to their computer records I was incorrect. So I was kind enough to pay for the oil change and told them that I would email them a copy of my contact showing proof that I did in fact purchase the Audi Care package. After communications back and forth there was an error in their computer database and they had checked their hard copy of my contract to verify my purchase of the Audi Care package. I was then told my credit card would be refunded. Time goes by and there is no refund. I call the service dept. and speak with Josh Gutmore the sales manager. He says there was a communication error with their financial dept and that I would be sent the refund via mail. Months go by and I have yet to receive the refund check. Over the course of several more months trying to communicate with Josh Gutmore and other excuses why I have not received my refund, because Audi Corporate was holding up the process since they are responsible for the Audi care. The last time I contacted them was December of 23' and they said that there was an error on my contract that said my S5 VIN# was incorrect and that was another reason why I have not received my refund. As you can see by now the frustration I have experienced. The constant excuses, communication failures and time wasted on my end following up on this issue are unacceptable. I expected better from MAG (especially the sales manager Josh Gutmore since he was aware of my issue from the beginning. This is my 3rd car I have purchased from MAG and it will be my last.

Very responsive and courteous when you deal with them. - kwas2

Very responsive and courteous when you deal with them. Followed up well with initial problem with MMI wireless network.

I was trying to preserve my 2008 truck and auto nation - Ken

I was trying to preserve my 2008 truck and auto nation has worked on a few vehicles for me. My truck looks new again. Thank you!

Dillon and Keith Solomon the service Manager provided me... - Ronknelson

Dillon and Keith Solomon the service Manager provided me the best service one can expect I had a check engine light come on they got me scheduled in so that I could travel for thanksgiving to be with my family

Took my car in for body repair..Marty Almester and Autumm... - Jogirl7!!!

Took my car in for body repair..Marty Almester and Autumm Bailey were great to work with.. Class act and my car is beautiful !! Happy customer

Compromise achieved - Irish Charlie

I am satisfied and pleased that a service cost issue I had this week was solved. It took a fair amount of discussion but management did agree to a compromise that I believe was fair to them as well as to me. This doesn't always happen when there is a dispute and i respect White-Allen European Auto Group for resolving the issue.