Excellent Service Dept. - happy traveler
We started using their service department about 2007-08 and bought our new car there because of those experiences. I highly recommend their service department.
Incredible experience purchasing my 2016 Jeep Wrangler! - mattarnold7
Had an incredible experience buying a 2016 Jeep Wrangler Unlimited Sport in Oklahoma! I live in Florida and I purchased this new vehicle sight unseen based on best price, great customer service and overall pleasant experience with this dealer. Everything went smoothly and all agreements that were made were delivered upon. Special thanks to Shawn and Kaitlyn in internet sales for their help along the way. I flew into OKC airport and Shawn picked me up in his personal vehicle to get back to the dealer. Best car buying experience I've had yet.
Quick, Simple and Fair - TomLew
Two other dealerships in Michigan could not find the truck with the specs I wanted. Found Seth Wadley online with the truck I wanted. Called them and they were fair with the price right from the beginning. Even had the truck delivered to my driveway two days later! They kept in contact with me the entire time and guided me through the whole thing. Driver brought all the paperwork and I signed the highlighted areas at my kitchen table. Now that's service! The driver was very knowledgable as well, gave me a few tips on my first diesel too.
Great customer service - Shiggins989@gmail.com
I received outstanding customer service and I'm very happy with my jeep purchase . James and Ken were very helpful and made sure I was comfortable with my jeep
Great experience! - Chelsea20
Scott was a tremendous help and went above and beyond to help me find exactly what I was looking for. I'm very happy with my purchase.
Barry Sanders Supercenter - caitlincarnall
My experience at Barry Sanders was excellent. The employees did not keep me waiting and the atmosphere was friendly. Arthur Bowie helped me with all of my needs and got me into a wonderful car at a wonderful price. I will definitely be back to Barry Sanders soon!
Barbara finney - Barbara Finney
We have done business with Chuck since 06 as a busy owner he took time to ensure that our work vehicles where completed in a timely manner. The family oriented environment was absolutely comfortable. Nothing better than making sure that your costumer where taking care of thank you for all of the work and hospitality. ..
Jason Hurley - Ford Focus
We were greeted by Jason Hurley and he showed us a Ford Focus. It was a great deal and we went home with the car..
Had Truck Serviced at Turnpike numerous times,, No... - Swenson77
Had Truck Serviced at Turnpike numerous times,, No Problems what so ever,, Good work,, on time,, came out clean,, The only Concern is leaving keys in vehicle when finished & leaving vehicle unlocked !!!!!.. I prefure to be Handed the keys when vehicle is finished by the person being paid for services rendered... Much safer that way
FANTASTIC SERVICE DEPARTMENT!!!!!!!!!!!!!!! - Ron
On the morning of October 11th I broke down in Ardmore and could not find anyone to make repairs. Spent the night and called Carter County Dodge and talked to BRIAN HERELL said get it towed to them so they could see what needed to be done. After the front end tech pulled off the passenger side front wheel he found major damage from a outer wheel bearing which called for a new spindle and bearing. The parts department tried everywhere to find the spindle, but the only one was in Florida and it would take 3 days to get it. Got a rental drove home to Broken Arrow, Oklahoma and drove back down on following Friday to pick it up. Got there and they had not got it done because of job that took a lot longer than they expected. After I explained my problem to Brian Herell and the fact that I had my 3yr old grandson with me and that the rental had to be returned by 6 p.m. Brian gathered a crew and they jumped on it and got it done for me. This the first time that I've ever had a service department take this GREAT OF CARE of me and my grandson. I WILL ALWAYS REMEMBER THE PEOPLE THAT BENT OVER BACKWARDS TO HELP ME. I REALLY ENJOYED TALKING TO THE SEVERAL SALESMAN AND ALSO HOW THEY TRIED TO HELP ALSO. WHEN IT BECOMES TIME TO BUY ANOTHER TRUCK THIS IS THE DEALERSHIP THAT IT WILL COME FROM!!!!!!!!!!!!!!!!!!! THANK YOU BRIAN AND THE TECHS FOR YOUR HELP!!!!
They could care less about doing what's right for the custom - zodac1976
As part of my deal on my brand new 2016 Ram Ecodiesel 1500, they were to install a spray in bed liner. They sent my truck over to Pro Tech, who completely destroyed the bed with liner they installed, they sent it back and all they did was add more bed liner spray to the already messed up job. The dealership told me that they would have their system in the first week of April and they would completely remove the bed liner and put in a new one. Because of all the crap I had to deal with they also tinted the front windows, however when I took my truck up for them to do it. They were only able to get out about 60% of the old bed liner and the resprayed it, the bed liner still looks like there is running paint everywhere in the bed. I told them if the cleaned up all of the overspray and put on a folding hard bed cover we would call it good. About a week later the sales manager calls me and says that they had installed one this last week on a guys truck and he didn't want if that was ok to put onto my truck and I said yes as long as it wasn't damaged at all. When I went to go look at my truck after it was installed the xxxx thing had severe hail damage on every single panel, well the sales manager was like oh I had no idea it was damaged and now they are saying they are done trying to fix things and that because my truck is always dirty that you can't really see the damage anyway so what's the big deal. The big deal is YOU MESSED UP MY 53K TRUCK AND NOW YOU WONT FIX IT THE CORRECT WAY. These guys are dirt bags don't ever deal with them.
2015 Chevy Tahoe - Kenz035
When I went to Robert's Auto looking for a bigger Suv then my ford edge. Dylan Rogers did everything he could to find me the perfect Suv. Finally found a 2015 Tahoe and I feel in love with it. Dylan did an excellent job selling me the Tahoe and I would recommend anyone I know to go see him at Robert's Auto.
Dishonest & Shady - DO NOT BUY - Crystal M.
This dealership does shady business. We found a pre-owned vehicle on AutoTrader.com that was listed at their lot on Broadway Extension. We live nearly an hour away from their location, and chose to call ahead to be certain the vehicle was still available. They assured us it was, so we started out to have a look. Once there, the salesman who greeted us walked us from building to building, then told us it had sold 10 minutes prior to our arrival. There was no one in the building but my husband and I, and two salesmen. I have a history of dealing with auto sales, and I know these transactions do not wrap up in an hour or less from start to finish. This auto group had the vehicle listed at one price online, then relisted it for $2,500 more two days after we tried to see the vehicle. If it had indeed sold, then why relist it for a higher price just two days later. I will NEVER do business with this dealership in the future. And, I will be sure to make their practices known to anyone I know who is in the market for a new vehicle. The way we were treated is disgraceful. They are a dishonest business. DO NOT BUY.
AMAZING!!!! - Rupert'sMom
I have done everything at this dealership except purchase a vehicle, however, I can guarantee 100% that when the time comes for me to buy, I will be going here!!! Service department, Collision department as well as the facilities are downright amazing. I even take my vehicle to this dealership just for cleaning because they have the best people there that obviously take pride in a job well done. Also, the pricing is extremely reasonable! Thank you Chris Nikel CJD!!!!!!
Oil change - Jamesh75
Came in for my oil change like I regularly do at south pointe cjd, all good and friendly staff, would recommend to friends and family
Bait & Switch Internet Pricing-- Run Don't Walk ! - Jgold
Found new truck online. Was driving from out of state to purchase and reached an agreed purchase price on the vehicle. Rented a car, reserved hotel room and was at the bank getting the cashiers check. Sales Manager called and tells me the truck is now $500.00 higher. At first I thought he was kidding. No joke here folks. Sales manager Noe was very rude. Stay far away. When you have a verbal contract to purchase a vehicle and are ready to pick it up, they decide to change prices. No trade in involved . I wonder how much more it would have been by the time I got there to pay for it ???? Then I received numerous text and calls thinking I was really going to purchase from them. These people have no values. Got a much better price at a different Ram dealer.
service department techs are inexperienced and lie. - Downer488
I went in with a dodge b350 van. It had not been driven very far for a few years and I told them to update all that would make it safe to drive. They called me and said I should have them change the oil and that everything else was good. They produced a 25 point inspection that they said they had done. The inspection included radiator, wipers, brakes and transmission and tires, etc. Long story short the rain came on a 350 mile trip and did not stop. When I turned on the wipers they did not work. The engine quit working after 300 miles due to a clogged radiator and before that the brakes stoped working consistently. The brake fluid was very low and very dirty and I had to add fluid to the container for the.brakes
Recall for Chrysler Airbag - 174LadyCooke
Mechanic stated recall work to update airbag had been done airbag light continued to come on, This happened twice. Finally took to another dealer and the repairs had not been done. . Later found out the airbag would not have worked if happen to be in a wreck.
Would NOT recommend service department.
Bad treatment - Purcell7766
We were not showed the inventory of cars. They tried to sell us one particular vehicle. As our salesman was talking to us, another salesman was trying to sell the same vehicle to another customer.He priced the vehicle for around $6,000 over the blue book value of the car. Then he used our trade in vehicle and a voucher that we got in the mail and said he was bringing the car down in price to meet the Blue Book value that I told him I looked up.. during the visit we were switched from 1 salesman to another. My husband noticed some things broke on the car everybody was being shown he said it looked like that car probably was in a wreck before. The mailer we received in our mail showed we had won something, which was just a scam to get us to come in. We left with a $5 Walmart gift card and no vehicle from them. I will not go back and I will try to inform all my family and friends so they don't go there either.
Scam artist - dnice47
This dealership is very shady or maybe I was a fool to believe I had won $1000 dollars. Never again. Disappointed. Need some better advertisement.
scam artists!!! - don0463
My wife and I went in there to see if we had won a prize, then decided to look at some cars. We were interested in A 2014 Chrysler Town & Country van, and wanted a particular color, but the salesperson took our registration to the manager and kept telling we needed to buy a different one. When they finally agreed to sell us the one we wanted, they raised the price by over $10,000 dollars (we checked the internet price $19,994,while waiting) to $29,998, and then gave us the discount on the flyer. When we told them they were crazy, the Manager, Ryan, McMahan, came over and said the internet was the wrong price, but gave a little bit of a price break. We told him he was crazy and we could buy this van for $8,000 less at another dealer, and to give us our keys back! (Yes, they valued our car at $5,000 less than Kelly Blue Book!) When we asked for our keys back, Ryan said to buy the van at the price we discussed, drive it for a year, and we would get what we paid for it on trade, or more!
Run, don't walk away from this dealership because these are REAL SCAM ARTISTS! We will tell everyone we know not to shop there!
Poor Service - Douglas54
I recently was traveling back to Oregon when my engine light came on in Ponca City. I called this dealer to see about having it checked out to see if it was safe to travel home. It takes less than 10 mintues to run an electronic check. I was told they did not have time and was told of a dealer in Kansas that I possible could go to. I thought, if Dodge dealers, after buying so many Chryler products over the years, cannot help stranded motorists then I should buy another make of automobile.
Crooked Dealership, Never do this again…. - tshara19
After a year back and forth we still haven’t gotten the extra warranty off the vehicle that we never purchased in the first place. I have been up there personally to try and straighten it out and no one seems to help or care. After finally reaching someone with authority, the individual says the they would help but in reality nothing comes from it. Still stuck after a year in a car that had an extra $3K tacked onto it for no reason. Crooked Thief’s…. I cannot believe they are in business. Do not shop here.