Great experience - Michaela Worley
Easy to do business with. Courtney was a great help and awesome communication. I went there from Colorado and love how fast the switch from my old pickup to my new one was. The only thing is that I wish they would have filled the tank up before I left. I had at least a half of a tank in my trade it when I arrived. It would have been nice to not stop before leaving town to get fuel in my new pickup. I know a lot of dealerships in Colorado do full the tank when you buy a car from them. It could be a Colorado/Nebraska thing. Then again I did drive all the way there from Colorado, that would have been the cherry on top.
Great Experience - bkellyBerry
These guys were friendly and knowledgeable. I thought I knew exactly what I wanted, the team showed me several options and I was able to make an educated decision. They make you feel at ease and explain everything in detail.
Top Reviewed Specialists At This Dealership
General Sales Manager
Beyond what is expected - Jeepguy01
So I went in for an oil change, Long behold express times were an hour 45 minutes!
However the advisor told me upfront and the technician Luke was amazing and always friendly and the only reason I come back to this place. Keep up the great work Luke and I will keep returning for all my service need not only on my Jeep but my other cars too.
Exceptional service is the "norm" for SW - Lindae
I have always received exceptional at SW. They are polite, friendly and always courteous, which is why I continue to buy my cars from them even though they are located in Paul's Valley and I'm in Oklahoma City. They advertise free oil changes and they mean it. As I own a diesel, oil changes are quite expensive. But what keeps me doing business with SW, is the curb side pick up and delivery of my vehicle and always a loaner vehicle to drive. I don't know of another dealership hat offers this kind of service.
Excellent Experience - J & L Lynn
My husband and I had an excellent experience at Bob Moore. John Winfield and Hal Smith are outstanding professionals and both have a wonderful sense of humor. I'm very please with our service and will recommend Bob Moore to others.
Service on Ram 1500 - Ryan S.
I don't often right reviews, but the service I received on 11 Jan 17 was so good I felt it deserved it. They got my truck in quick, were professional and great to work with, got the work done way ahead of schedule, and way below cost expectations. David Holder was my service advisor. Work with him if you can. He's a straight shooter.
The best car buying experience I have ever had - dnoel
Josh Carter is by far the best car salesperson I have ever had the pleasure of dealing with. I know he went to bat for me on getting the best deal for my new Jeep Wrangler. I can't give this guy a high enough rating.
Jason Hurley - Ford Focus
We were greeted by Jason Hurley and he showed us a Ford Focus. It was a great deal and we went home with the car..
Get with the 21st century - Levelheadedcustomer
If you like to buy vehicles thru dealers still living like it's the 80's, this is the place. "Bro" atmosphere, outdated sells tactics, and out to get yours. Go with your instincts if you ever wonder in there, and leave! Caveat emptor.
Tucson - mattdawes
The Tucson is a great car, Katie was super friendly and accommodating, Vincent was very thorough with the paperwork. Dealership was clean and quiet with lots of vehicles to choose from.
Great customer service - Jimmy Jones
I had the pleasure of buying my first new truck and the experience was the best I've ever had at a car lot! I will definitely return! Don't for to ask for LaRonda Howard she is the best! Very friendly and helpful.
Resolved my mistake - unhappy pacifica owner
I made a mistake when I purchased a car without a feature I wanted. They were kind enough to help me find the right car. Thanks
Intimidating xxx wipes. Rude. No customer service at all - Unsatisfied
Bully tactics. Kept waiting for three hours. Six trips due to incomplete paperwork. Totally unorganized. I won't waste my time here again. Incompetent boobs.
Buying a Jeep Grand Cherokee-- FIRST ONLINE car buying - Grumpy
GREAT BUYING EXPERIENCE
Saw the car I wanted on their website-called them--sent pic of my trade in-- drove from Guthrie to Ardmore- the car was ready to go. Deal took about 20min & it BEAT OKC AREA PRICES BY HUNDREDS
MR. ABLE - terrry
MR. ABLE IS THE BEST OF THE BEST . TO HELP YOU WITH THE SERVICE OF YOUR TRUCK OR CAR. I GOT MY TRUCK AT CHRIS NIKEL SOME TIME A GO. MR. ABLE HAS HELPED THIS VETRAN KEEP THE MAIT. UP ON MY TRUCK. HE GOES WAY OUT YO HELP YOU. WHEN OTHERS DID NOT UNDERSTAND ME . HE HELPED CLEAR UP THINGS FOR ME. YES WHEN I NEED TO BUY ANOTHER I WILL GET IT THERE.THANKS MR. ABLE YOU THE MAN TO GO TO AT THE DODGE PLACE AT BROKEN ARROW. THIS VET . WILL RETURN.
Horrible - C3SH4K3R
Don't go there, take the time to drive somewhere else. Took them over 6 months to refund money they owed to me got the run around everytime I called. Their service department is impossible to reach and don't know MOPAR.
Great oil change experience - Rebeccar.reynolds
Great service! Frank was so friendly and so helpful! I only waited 30 minutes or so for a full oil change and multi point inspection!
River Autoplex evaluation - firstname.lastname@example.org
I was going into buy a 2500 truck and looked all over Missouri (my home state) and really didn't like what anyone had to say. Looking at the internet in several states I found the truck I was looking for at price I could afford at Riverside Autoplex in Muskogee Oklahoma. While it was a 4 hour drive I was able to save several thousand dollars from anything that I found in Missouri. Overall experience with Riverside Autoplex was good and Faith was a nice friendly voice from the beginning that started me thinking positive thoughts of the dealership. Rick was the main person that I dealt with and he worked hard to get me the truck that I wanted at the price I wanted and actually got me more truck than I thought I could afford. The truck is beautiful and has a lot of options that I would not have ordinarily went in for but, what's not to like. Being someone with pretty good credit I was able to get the truck at a price that was less than tucks I looked at that were used. Reece was our sales person and worked with us through the test drive, paper work and finale credit check. Mario had everything ready in the finance department and we were out the door in about in 3.5 hours with my new truck headed home to Missouri.
One unusual circumstance with my deal was my trade in. It wasn't running properly and I didn't want to drive it the four hour drive to Muskogee so, the dealership was kind enough to sell me my new truck with the trade in value on the paper work and I was able to use my new truck to tow it back down couple of days later.
A few words of criticism however, things were missing off the truck and had to be ordered to get those things. Thankfully Rick got them shipped to a dealership in Missouri so I wouldn't have the drive back. Secondly, the detail crew sent me out on a four hour drive home with the tires low on air and lastly, I've never bought a new truck or car where the dealership didn't start you off with a full tank of gas, these guys gave me about ¼ tank. No deal breakers however and I would happily buy another truck from them if the circumstance were right.
God Bless and keep up the good work Riverside Autoplex of Muskogee. :)
service department techs are inexperienced and lie. - Downer488
I went in with a dodge b350 van. It had not been driven very far for a few years and I told them to update all that would make it safe to drive. They called me and said I should have them change the oil and that everything else was good. They produced a 25 point inspection that they said they had done. The inspection included radiator, wipers, brakes and transmission and tires, etc. Long story short the rain came on a 350 mile trip and did not stop. When I turned on the wipers they did not work. The engine quit working after 300 miles due to a clogged radiator and before that the brakes stoped working consistently. The brake fluid was very low and very dirty and I had to add fluid to the container for the.brakes
2003 chevy silverado - Greg 03 chevy
Found this truck on line. Called and spoke with Shonte about the truck and if was still available. It was, so explained my situation that I was out of state and needed to have all the details on this truck because I would be buying basically sight unseen so I needed them to be completely honest about it. Well, after speaking with a few different people there I is was told it had been through their shop and was ready to go. They delivered it and I signed the paper work under good faith that it was what I was told. Not even close. The truck needed the front end rebuilt and had a major oil leak. When I informed them about this I was told that Kyle Edwards said he bought it it's his problem now. Do not buy a vehicle from this man, he does not stand behind what he sells and doesn't care that my wife would be driving this truck. Shonte and Jason are good people but Kyle is a crook. Take my word for it, look else where.
Bad treatment - Purcell7766
We were not showed the inventory of cars. They tried to sell us one particular vehicle. As our salesman was talking to us, another salesman was trying to sell the same vehicle to another customer.He priced the vehicle for around $6,000 over the blue book value of the car. Then he used our trade in vehicle and a voucher that we got in the mail and said he was bringing the car down in price to meet the Blue Book value that I told him I looked up.. during the visit we were switched from 1 salesman to another. My husband noticed some things broke on the car everybody was being shown he said it looked like that car probably was in a wreck before. The mailer we received in our mail showed we had won something, which was just a scam to get us to come in. We left with a $5 Walmart gift card and no vehicle from them. I will not go back and I will try to inform all my family and friends so they don't go there either.
No customer service. - Angry John
I guess this dealership does not like to sale cars etc. They never call you back. They advertise they can get anybody financed, but I guess they do not want to take the time to try. You do know not everyone has the greatest credit , life sometimes deals you blows you do not have control over. I know you do not care but at least call people back!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! PS would not recommend your dealership to a dog on the street, oops dogs don't drive, but if they did they could not buy a car from you.
Crooked Dealership, Never do this again…. - tshara19
After a year back and forth we still haven’t gotten the extra warranty off the vehicle that we never purchased in the first place. I have been up there personally to try and straighten it out and no one seems to help or care. After finally reaching someone with authority, the individual says the they would help but in reality nothing comes from it. Still stuck after a year in a car that had an extra $3K tacked onto it for no reason. Crooked Thief’s…. I cannot believe they are in business. Do not shop here.
scam artists!!! - don0463
My wife and I went in there to see if we had won a prize, then decided to look at some cars. We were interested in A 2014 Chrysler Town & Country van, and wanted a particular color, but the salesperson took our registration to the manager and kept telling we needed to buy a different one. When they finally agreed to sell us the one we wanted, they raised the price by over $10,000 dollars (we checked the internet price $19,994,while waiting) to $29,998, and then gave us the discount on the flyer. When we told them they were crazy, the Manager, Ryan, McMahan, came over and said the internet was the wrong price, but gave a little bit of a price break. We told him he was crazy and we could buy this van for $8,000 less at another dealer, and to give us our keys back! (Yes, they valued our car at $5,000 less than Kelly Blue Book!) When we asked for our keys back, Ryan said to buy the van at the price we discussed, drive it for a year, and we would get what we paid for it on trade, or more!
Run, don't walk away from this dealership because these are REAL SCAM ARTISTS! We will tell everyone we know not to shop there!