Man of their word!! - Pantoja26
My visit was very professional and satisfying. I drove off with a new 2017 RAM 1500, 0 down. they proved to be a man of their word when it comes to business. If you are in the market for a new vehicle I strongly recommend to hit up, Stephen D. Sotuyo at Johnny Roberts.
Top Reviewed Specialists At This Dealership
Fantastic Service all the way around from Greg Southerland! - JamesinBA
Found a truck via Facebook post spoke to Greg Southerland in finance who helped us arrange everything over the phone! Drove the truck while they appraised our trade came back waited a short time for Greg to finish with the previous customers, signed paperwork and left! It was very easy and a great experience, will HIGHLY recommend Melton Sales and Mr. Greg Southerland to anyone looking to purchase a vehicle!
Very Good - rpeacock
Reuben was a pleasure to work with, I was in and out in 15 minutes. Will recommend him and Landers to anyone I know looking for a vehicle.
Great salesman! Awful sales manager! - Janice1255
Sales manager is rude and a cheat and didn't want to come off price at all. Salesman was wonderful and very helpful. Finance was great but it took a while.
Miss Victoria and Miss Helen Compton are very professional - Kalpana Mishra Thapa
Miss Victoria and Miss Helen are very professional.
Miss Victoria help us her best for deal and talked clearly (No Tricky).
also she called us back after 2 days to check , is everything good.
This is very awesome.
And Miss Helen helped us with clean finance, without playing APR% game, without forcing to buy any unnecessary things. and no hidden trick and she saved our time lot.
Normally car buying process is 4 hour to 6 hour, but my car buying process was 1.5 hour only.
Thank you guys and thank you Manager i spoke with.
Fabulous service & fun people - Horselady
Chris Watts was a blast! Glad to have purchased a new Journey from him. It was quick & easy to make a deal at Patriot Dodge in Chandler
Quick, courteous, professional. - MT_OKC
Staff was very helpful in answering any questions I had, and helped me find a model that had all of the options I wanted. Very professional and hard working staff!
Great service....honest communication - Sharon from Texas
Love working with Lucas. He was super honest, answered all my questions, sent pictures of anything I wanted to see on the car. Would recommend him to anyone.
There take time get into my first car - Elvis Aranz Hale
Great sale person, great stuff. I was amazed how fast they care of me and my need. They got me in right direction, right payment plan friendly stuff
Good Service Work - Renegade15
I had a job done on my Jeep Renegade, and they were very helpful. It did take a few days to get the car looked at, but the turn around was quick once they had a space for it and overall the experience was great!
Everyone involved were professional and helpful. - Survey
Everyone involved were professional and helpful. This is my first Jeep automobile and as of this date, I may get one for my wife when she is ready to get new car.
Bought 2 instead of 1 - Cherokee
Worked with Salesman Jesus. I like his approach and helpfulness. In the end, I bought 2 Grand Cherokees instead of the single purchase that I had planned.
Happy Camper! - Happy Camper
Second time to buy at this dealership! Professional, understanding and dedicated to making the financial picture fit you financial situation. Never pushy or overbearing. Great dealership with great staff. Salesman was Josh Caldwell. Finance was Jone. Both professional dedicated employees the promote your organization.
wonderful - JP2017
Cameron found us what we wanted and was very patient with us while we made our choice from the options we were shown. Everyone we dealt with was great!
Out of state purchase - Tooner
I purchased a Toyota with the help from Jay Ferguson. I bought the car from Minnesota without even seeing it or driving it. Jay was honest and extremely helpful in getting the vehicle delivered to me in Minnesota. I would definitely work with them again in the future.
2003 chevy silverado - Greg 03 chevy
Found a 03 chevy silverado on line at kyle edwards auto dealership. After speaking with a sales person, Shonte who was very friendly and knowledgeable, I proceeded with purchasing the truck. I live in Kansas and the dealership is in oklahoma and they delivered it to me at no extra cost. Not many dealers out there that would do that. When I got the truck there were a couple of issues that I relayed to the manager and they were willing to help with the cost. Great group of people willing to go that extra mile to make the customer happy. Would highly recommend this dealership to friends and family.
Great experience! - CowboyT
Aren Porec was our salesman and he was not pushy at all. He was very helpful and helped us find the SUV that best met outlet needs. When it came they me to talk price, Aren and Matt both worked hard to get me the best deal I could. I even thought the Finace guy was great to work with. This was one the best buying experiences I've had and would recommend Aren, Matt and Barry Sanders Hyundai to all my friends.
Not the Happiest Customer - 2005 Jeep Regenade Amy from Tulsa,Ok
Joey and Juve were Friendly and I appreciate them coming down in the price . But whenever I got there to pick up my vehicle I was extremely upset I was told that it was ready before I even got there to pick it up assuming that they would have the car detailed. It looked like they had did a half-xxx job washing it and it definitely was not vacuumed out so now I'm going to have to pay to get that done which does not make me very happy because I feel like if you buy a vehicle from a car lot they should be willing to take care of this for you. And to top that off which makes matters even worse is I've never bought a vehicle that did not come floor mats in it. So yes that's more money that I'm going to be with out because now I have to buy floor mats so no I would never buy another vehicle from this car lot ever again. The only way that I would buy a vehicle from this again is if they would send me money to get floor mats and to pay to get it detail properly. Everytime that I bought a vehicle it is always been detailed whether it was brand new or used and it definitely had for floor mats in it.
And whenever I asked if it could be washed and cleaned before I paid money for it I was told that they had already gone home for the evening and this was around 5 in the evening whenever I came to pick up the vehicle I was like you got to be freaking kidding me if my daughter wasn't with me I probably would have went off and said something. The best experience with purchasing this vehicle was Norman thank you Norman for being so nice and so polite and kind too bad that you weren't the car salesman LOL
service on 2014 Dodge carivan - Donny
The service department is top notch. They greeted me at the front with a smile and said it would be 30 min. and asked if they could ash and vacuum the van for me that is wear I was going after.
Horrible services - Mlw1988
I'm not going to bash this company, but yet explain what I am going through as of today. I scheduled a appointment for Saturday at 10:00am. When I got there they had my vechile information all wrong (no problem). So he then changes my vechile information into the right vechile. Ask me what needs to be done etc. I said I will be dropping the vechile off hoping I can pick the vechile back up before close of business. He then said that he wont be able to get to it until Monday or Tuesday (whats the point of a schedule appointment). So I said that will be fine changed my son car seat into my daughter tiny car and went home. So Tuesday arrives. No call, no email, no effort in trying to contact me about the status of my car. So I called (with several unsuccessful attempts). I finally get through. They tell me my car is being worked on (without notifying me of cost or whats wrong with it) and that it would be done by the end of business. Somebody should contact me. I asked them what are they working on. They guy could not tell me from the notes on the computer. I asked why dont they honor their appointmemts. They said they do etc. So I said fine I'll wait for the call to pick up my car. It is now Wednesday 10:31. Still no call. The problem I went into service for was a check engine light that was reading slow response o2 sensors in engine and transmission. Also radio not responding. As a mechanic this does not take 3 days.
NO stars is what this place gets. - Annette Craig
From Salesman Jack to Finance guy Kevin to operator who was helpful. To the boss Randy who would never return a call. We were screwed over from 1st minute we arrived. Salesman and fjnance guy attempted to get $1000 additional money under the table from my fincee' and we was not to tell Randy owned about this additional charge.. Randy was never told cause he would never call us back. These men are snakes in the grass.
service department techs are inexperienced and lie. - Downer488
I went in with a dodge b350 van. It had not been driven very far for a few years and I told them to update all that would make it safe to drive. They called me and said I should have them change the oil and that everything else was good. They produced a 25 point inspection that they said they had done. The inspection included radiator, wipers, brakes and transmission and tires, etc. Long story short the rain came on a 350 mile trip and did not stop. When I turned on the wipers they did not work. The engine quit working after 300 miles due to a clogged radiator and before that the brakes stoped working consistently. The brake fluid was very low and very dirty and I had to add fluid to the container for the.brakes
Bad treatment - Purcell7766
We were not showed the inventory of cars. They tried to sell us one particular vehicle. As our salesman was talking to us, another salesman was trying to sell the same vehicle to another customer.He priced the vehicle for around $6,000 over the blue book value of the car. Then he used our trade in vehicle and a voucher that we got in the mail and said he was bringing the car down in price to meet the Blue Book value that I told him I looked up.. during the visit we were switched from 1 salesman to another. My husband noticed some things broke on the car everybody was being shown he said it looked like that car probably was in a wreck before. The mailer we received in our mail showed we had won something, which was just a scam to get us to come in. We left with a $5 Walmart gift card and no vehicle from them. I will not go back and I will try to inform all my family and friends so they don't go there either.
No customer service. - Angry John
I guess this dealership does not like to sale cars etc. They never call you back. They advertise they can get anybody financed, but I guess they do not want to take the time to try. You do know not everyone has the greatest credit , life sometimes deals you blows you do not have control over. I know you do not care but at least call people back!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! PS would not recommend your dealership to a dog on the street, oops dogs don't drive, but if they did they could not buy a car from you.
They Don't Keep Their Promises - Bradley686
I bought a Pacifica for my wife and the sales manager, Marcus made us a few verbal promises. Unfortunately he/the dealership will NOT keep their word and honor their promises. Very disappointing because up until this point my opinion of them was great but not any more. Its too bad that they have lost us as customers over something that probably costs them less than $150... But if you cannot keep your word, why would I want to do business with you ever again and why would I do anything besides warn others to stay away?
Jason Hurley - Ford Focus
We were greeted by Jason Hurley and he showed us a Ford Focus. It was a great deal and we went home with the car..