14 Oklahoma Mitsubishi Service Centers

Professional and courteous staff kept me updated during - jenvgraff

Professional and courteous staff kept me updated during the whole process of servicing my vehicle. Even washed my Outlander before I picked it up!

Stay away or you will be sorry - James, Bob123

After a wreck our insurance company suggested Bill Knight collision repair as it was one of their "preferred" shops. Ignorantly, we followed the insurance carriers advice instead of doing research and selecting a shop on our own. The repairs were first promised to be complete within 10 days. It actually took 23 days, a lot of frustration, and serious bouts of high blood pressure, before we finally got our car back. During that time we were promised six different completion dates, followed by a multitude of excuses for the various delays. We had issues over the parts that were used, the promised "life time" warranty that actually does not exist, and an issue with painting. Our experience over this three week process is best described as a nightmare. The level of incompetence was simply staggering. Had it not been so frustrating, the multitude of delays would have been comical. It became my habit to wait by the phone, on the date(s) the car was supposed to be finished, to see what the next excuse would be for another delay. On the final day, after we were told the car was ready to be picked up, we traveled to the shop to find the replaced wheels on the car were not correct. The wheels on the driver side of the car were dramatically different than the wheels on the passenger side. Needless to say, my opinion about Bill Knight Collision could not be worse. We are a "Ford" family, but we will never step foot on Bill Knight's dealership again. Not to buy a vehicle and certainly not to have repairs made to any vehicle.

Brought car in for hail damage repair in July. Still... - Paullie

Brought car in for hail damage repair in July. Still cannot get any answer when I can get my vehicle back. Going into 4 months now for $7,000 repair-something is seriously wrong with this horrible shop. This has created an untenable hardship on me to not have my vehicle for this long. May lose my job if I continue to miss work because of no vehicle. I will tell everyone I can about my unbelievable bad experience.

10/10 would recommend these guys! - Fwdjarvis3

10/10 would recommend these guys! From the purchase to service after the sale they are top notch. Chad, OJ and Rick were extremely helpful in answering any of my questions.

I took the 2010 ford fusion back and left in their... - Melmac

I took the 2010 ford fusion back and left in their driveway I'm done with.it and them see my first review sent by melinda mcmichael nothing legal about this contract you cant give new conract to a minor and have them chase the buyers down to sign new contract you dont know who signed it so dont think there's much that can be done about it it wasn't legal and if its notarized. They really messed up

Drawing - KAT

I have been totally satisfied with team and service here. Will be coming back when I trade!! Love my Outlander GT!! Great day to pop sunroof!!