53 Oregon Ford Service Centers

The warranty work was done in a timely manner and - jmille3312

The warranty work was done in a timely manner and everything seems to be working as it should.

I've used Landmark Ford for my 2017 Ford Escape. - judy

I've used Landmark Ford for my 2017 Ford Escape. They've been responsive, on time and fully explained everything to me. I'm very happy with them.

They are quick and efficient! - leah.lb1985

They are quick and efficient! JP was very knowledgeable and friendly. Outstanding service and hospitality!

The service department went way beyond to help me get my - MrsDVader

The service department went way beyond to help me get my car up and running when they were busy. Got it back the same day...baking them cookies!!!

After my last service I discovered that my F-150 was 4 - BeckyD

After my last service I discovered that my F-150 was 4 quarts low on oil. I was charged for 6 quarts, There is no oil leak. All of my service work has been done at Tom Denchel Ford. At a previous service I was told that the plug on my oil pan had been over tightened and stripped. Required an expensive pan replacement. Only they could have done it. I won't be going back to a Ford dealership in Hermiston.

Ray was awesome. - Mike Mac

Ray was awesome.highly recommended very attentive and caring repair was excellent and on time

Dealership was clean. - johnshaw7112

Dealership was clean. Service personnel were professional and met me at the car when I drove in. Service was fast. The price of the regular maintenance was higher than anticipated. The last time I took my car in, it was less than what I was charged today and it has only been 5 months.

I have all my vehicles serviced and worked on at Towers I - wallyhazen

I have all my vehicles serviced and worked on at Towers I have always had them treat me right and I really appreciate that. Thank you again for getting me in so fast and out the door just as fast good work as usual

t's so easy to make an appointment online. - Jeri

t's so easy to make an appointment online. I love the friendly staff and excellent service. The only place I will take my car.

I have been so disappointed with the service I received - K

I have been so disappointed with the service I received from Kendal Ford when purchasing a car this summer. First, they told me a 100 (+) point inspection had been done on the vehicle but the battery was 6 years old and kept dying on me. They told me to go to quicklane to get it looked at. There was corrosion all over the battery and not only were they going to put the battery back in without cleaning it - they didn't want to take any responsibility for the battery. After three visits I could only get them to replace the battery if I promised to give a good review online. They also gave me an IOU for a rack system with the purchase of the vehicle. After taking the vehicle back in twice, the rack system is still scratching the paint of my car because it was installed incorrectly. Now they are ignoring my concerns when I try to call their inadequate service to their attention. I have owned Fords all my life. I used to know the previous owner of Kendal Ford - maybe it all went down the drain with new ownership. I will never give Kendal Ford my service again. I suggest no other women, or anyone else give them business. I get the distinction sense they think they can give me worse service because I am a woman. Although my sales person Brian sometimes seemed like he might be advocating for me - over all I got the sense that he was just like every other car sales man I have ever met and didn't really provide the service I had hoped for.

The service department always provides very professional - Mary

The service department always provides very professional and friendly customer service. I completely trust them to keep my vehicle in good condition mechanically. Thank you!

Brought my 2017 F150 in for a cam phaser issue. - wbensanders

Brought my 2017 F150 in for a cam phaser issue. They diagnosed it but had to get the repair approved by my aftermarket warranty company so they charged me a diagnostic fee telling me it would be applied to the repair or refunded if the repair was covered by the warranty, which I was totally fine with. Turns out the repair was covered by the warranty but they haven't refunded the diagnostic fee to me. Jose said he would take care of it when I picked up the truck, but no refund. I've called twice a week for a month and the receptionist has left messages to all sorts of managers, and still no word. Damerow will fix your rig, but don't expect any sort of customer service.

John gives me a call and asks if I can come in early - Al Schaller

John gives me a call and asks if I can come in early because of a staff shortage. I said sure, it's Friday, the day after Thanksgiving. I arrive at 11:15, leave at 1:45 for an oil change. I had requested my front tires be rotated to the rear, the rear tires rotated to the front. The Gal at the service counter told me this is "normally" how they rotate the tires. I gave that a little thought and said, uh oh, because they didn't rotate this way last time.... She went to lunch, so I found John and asked again my tires be rotated back to front, front to back because of the wear on my front tires. He said he would tell the mechanic. I mark my tires because Butler Ford in Ashland, where I purchased the vehicle didn't rotate my tires and tried to charge me? I brought the service manager out, showed him how I mark the tires and told him the mechanic did not rotate my tires. I did the same with the Gal at Crater Lake, so I wasn't charged for the rotation. The mechanic wrote "more tread on rear tires" and didn't rotate any tires. As a bonus, the mechanic smeared the dead bugs on my windshield all over, so it's actually worse? I trust the mechanics read these reviews as a point of pride for a good laugh. After reading several other reviews I see nothing changes.

My car is getting services for a part under warranty. My... - Kaitlyn

My car is getting services for a part under warranty. My warranty covers a rental car, which usually the dealership has some. They didnt have any available when I needed one and would not help me find an alternative. When I asked for the number for my Ford extended warranty, they said they did not know it and I would have to find it on my own. Absolutely unhelpful!

Stranded from Texas - Satisfied traveler

We pulled into Burns Oregon on 7/2/2015. Our water pump was out on our diesel truck. We were in a time crunch to get to Texas by the fifth. We drove to Burns Ford at 7:30 am. The owner of the dealership assured us he could take care of it. The mechanic arrived at 8:00 and promptly assessed our situation. They got to work immediately and we pulled out of the dealership by noon. This was a scary situation considering we were on the eve of the Fourth of July. We could not have asked for any better service. If I lived closer I would purchase my next vehicle from them. Thanks for saving our lives Burns Ford of Oregon.

Sherry was fabulous, as always! - dmarkmick

Sherry was fabulous, as always! Thanks for the help with my FordPass and extended warranty questions. Also had vehicle in for oil change. Crew was on time and quick.

There is a great feeling of trust between us; service... - RoseManorFarm

There is a great feeling of trust between us; service people know what they are doing; and have respect for women. They take us seriously when I describe vehicle symptoms; employ women in important roles in sales, rentals, service and customer relationsh. Canby Ford has gone out of their way to assist me and others. They have significant community involvement. They value customers by providing knowledgeable and accurate information. In over 55 years of vehicle ownership I have been in New York, Pennsylvania, Ohio, and Illinois. Canby Ford is by far the best dealership with which I have purchased and maintained my vehicles. Sincerely, Bertha T. von Craigh

Service was very good. - SndrMcGin

Service was very good. Brought car in for oil change & to check brakes, Was told about a recall on my car & I was going to make an appointment to come back Tuesday 5-16-23 but they were able to do it that day. Took all of 5 minutes. I brought my Ford at Astoria Ford in Warrenton, but don't like being told that I needed a part for car, came into Doherty and had Casey check and I didn't need what Astoria Ford said that I needed I have the greatest confidence in the service department and I will continue to bring my Ford into Doherty's. (I come 80 miles one way.)

From sales department to the service department 5 stars! - ronhawks12

I bought my 2016 fusion from a very knowledgeable salesman. He wasn't pushy and the sales manager worked with me to get me in to my car. A few months later I came in for a tire rotation and balance of my tires. Shortly after this service I noticed a bouncing in my rear tires and a noise that was getting louder and louder. I made a appointment for it to be checked out and they found that the alignment was off, the tires were out of balance, and these new tires were nearly warn out on the inside. This alignment and balancing issue should have been noticed during the rotation. They put new tires on and alignment, as well as gave me a rental so I could get my son to school. This was such an amazing example of customer service and made me a customer for life. I will refer them to everyone. Thank you so much gentry Ford!

Ryan has been servicing our cars for years and is a rock - annewand72

Ryan has been servicing our cars for years and is a rock star! He's also been great with my parents cars as well!

10 Stars! - marinepatriot

They got me in immediately to fix my 6.7 Super Duty. I decided to test drive another's Super Duty and by the time I took the test drive ( about 30 mins) my truck already had a new Turbo Intercooler hose on, tested and ready to go! But it gets better, the owner was so friendly that he invited me into his personal office just chatting with me. He was very cool. I'm considering an upgraded vehicle purchase and they are very low pressure. They just switched me to their customer for life!

i was over charged $400 in labor for spark plugs they did... - trevinofamily

i was over charged $400 in labor for spark plugs they did not do what the invoice claimed that they did. I was referred by Salem Skyline ForD not informed that it was not a actual location for skyline i will never return and I am filing a complaint!

I have purchased (including my son's 93 Explorer which - joe

I have purchased (including my son's 93 Explorer which now has over 200 thousand miles and runs like a charm!!!!) 6 vehicles. My current car a 2008 Fusion SE with just under 48,000 miles is a like new car! We are aged up in the late80's and early 90's Our cars are and have been cared for by Lendal Service. That includes Tires. That will continue until??????? Kendal has a gem in leadership: Kevin Hyde is a very gracious gentleman!!! Joe Ferrara