I was very pleased with the high level of Customer Service. - knows
I experienced a Total Loss of 2015 Ford Fusion recently. Pacifico Ford Staff were on my side throughout the entire process. As result, I just inkeda lease for a 2016 Ford Fusion.
Awesome Sales Representative - enerlalem
Jack was very helpful and very professional he did great in assisting us from start to end. First time buyer of car here and he was very accommodating.
Worth the Trip - Dave B
Contacted Bergeys on their dealer website. Then received a call from Keith Godshall.
I asked about the vehicle I was interested in and inquired about my trade.
Then made appointment for next day,and test drove car.
There was no suprises and staff was very professional.
We purchased car and it was a pleasant experience.
Above and beyond - FordFusionBaby
Tim Rahnis really went to bat for my situation and just when I thought it was a no go...he pulled it off for me. Just very appreciative for the professionalism, great customer service, and overall driving away in my new vehicle. Thank you Tim and Beasley Ford!!!
Great Buying Experience - Dave B.
Went back and forth with e-mails with Patrick Bricker, internet sales manager, over a 2 day period, Patrick responded quickly, and gave me a quote, we agreed on a price, pending on his approval of my trade, and my approval of the Explorer that I was buying, Baierl Ford is 36 miles from my house, you know he gave me a great deal, Patrick had my car ready for me when I arrived, took the time to explain everything about the car, test drove it and I agreed to buy it. All the staff treated us well, and were quite professional. When it was time to sign the paper work, I dealt with Kevin Covert, the finance Manager, He explained everything in detail, payments, extended warranty, paint seal etc, Kevin was not pushy like a lot of finance people I have dealt with in the past, if i declined what he offered, he asked if I was sure I didn't want the item and moved on with the sale. I would say I was there about an hour and a half and the sale was complete! Truly a pleasant buying experience, Patrick and Kevin treated my wife and I well. I would like to thank Mr.Baierl who made the final decision on the sale. Got The Explorer I wanted at a fair price. No Hassles!
Fast Service - poor mans aston martin
I own a 2014 Ford Fusion and I can say that I feel comfortable having my service done at this dealership. Prompt professional service with a detailed examination of what the customer and car needs. Tim Adams has helped me several times.. Thank you
Great experience - syper315
Kurtis was a big help finding me a truck, talked with me on the phone so when I got to the dealership it didn't take long and he got my Payment exactly where I wanted it .
Unbelievable easy purchase! - MomBomb
Sales specialist, Brian Beatty, was fabulous. I follow him to any dealership. This was my first visit to dealedship. What a pleasant surprise!! Huge inventory- nice showroom and very friendly staff.
great experience - angelic21
I was very pleased with my sales rep. he was very friendly and did a wonderful job, I would recommend this place to anyone looking for a great car/deal. thanks again
New car experience - aston19014
First new car since 1999, dealership made the experience very enjoyable. Would recommend to anyone who is the market for a new Ford vehicle. Tom was great to work with during the whole buying process.
Amazing - Ricki321
Derek was extremely helpful. This was my first car buying experience and I felt very taken care of. Derek went out of his way to help me with everything. He was so nice. If I ever get another car I will definitely go to him. I will recommend him to everyone I know.
Murphy Ford treats us like Family! - HappyEdgeguy2016
Murphy Ford has now sold or leased our family four vehicles. Each time the experience was enjoyable, informative, and left us with the quality Ford vechile that met both our budget and our needs. Kudos to Vince for his low pressure, helpful sales approach and to Keith for having a "sharp pencil" when it came to helping us meet our monthly payment. They are backed up by Brian in the service department who always seems to find a loyalty discount for us and is extremely accommodating.
New car purchase - slickwarrior
Anthony was Very helpful, knowledgeable, and courteous. He made it possible to trade my 2011 Escape for a brand new 2015 Titanium. Every one of the Preston Ford staff was Excellent! I would Definitely Recommend
Just bought a brand new Escape - Janet S
I just bought my brand new Escape, and could not be any happier!!!!!
Nick was our sales rep, and Thank God! I have had to many experiences with sales rep that don't listen (or care) as long as they get you into something. Nick not only listened to everything, he let me direct this dealer. It was like buying a car from a family member!!!
Everyone treated me with ease and respect!
Best car buying experience ever!!!
Janet S- Holmes, Pa
Excellent - sueb
Every time that I get my car serviced the staff is professional, quick and efficient. They exhibit great customer service not only with me but others.
joe sold Jim and me vehicles - Snowy
I gave a great rating to joe. He was very helpful and made sure we were satisfied with our purchases. Thank you. He even called the next day to see if there were any questions
amazing service and great staff! - tiff122783
The dealership was backed up because it was the holidays and they got me in and out in a day. The staff was incredible, accommodating, friendly....everything you could want in an experience nobody wants to be faced with. I can't thank them enough.
My Key - Mad Irishman
B. Hazlett is one of your greatest assets. She treats people like they are the most important people
that walk in the shop or call on the phone. Many times I am out of state with questions and she always comes through... I had to deal with customers for over forty years. My boss repeated many times , "Remember they pay are bills, they're always right ." Thanks Bailie. Got MY KEY ISSUE SQUARED AWAY !
One person on the team on 1/16/2016 must have gotten something terribly sour in her oatmeal. Maybe someone could help Julie Crawford before it's too late.
Great Service/Experience - Jason Pennypacker
I went in to Nazareth Ford after having not so pleasant experiences with other dealers in the area. I immediately found the vehicle I was looking for in great condition with very low miles. I dealt with Dan Roman who was great from the very beginning. Dan was honest, straight forward, and extremely knowledgeable about every aspect of the purchase. I am extremely happy with my vehicle and the service I received from Dan and everyone at Nazareth Ford. I will most definitely be recommending this dealer and returning when I am in the market again to purchase another vehicle. Thanks again.
SID IS THE MAN! - NATAY WILLIAMS
MET MY FIANCEE FOR HIS SERVICE CHANGE AND ENDED UP DRIVING OUT WITH A NEW 2016 FORD MUSTANG. VERY PROFESSIONAL YET MADE ME FEEL COMFORTABLE IN MY NEW PURCHASE.
Excellent service - George04
Service department did excellent job on first 5000 maintenance appointment!! Got started early and was completed early!! Price was also an excellent deal and was invited to come back for any problems to be solved!!
Blown away - VickPage
Absolutely amazing staff and dealership. You know you're getting a good deal when you buy your car here. They want to help. I have never received better customer service or care than I have here. They truly want you to walk away feeling great about your purchase, everyone was dedicated to honesty and fairness and it shows in their work! Great job guys, keep doing what you're doing!
Easy and fast - Swift2000
Aldo is the best salesman I have ever had. Quick and right to the point. He knows the product he is selling which is rare in the car biz these days. Scott in finance worked with me over the phone for payment options and an extended warranty. So all I did was literally get there sign papers and drive off. FANTASTIC EXPERIENCE! Thanks again Butler County Ford!
Excellent - MeganEJ
From the time I walked in the door, until Pat handed me my keys, my experience was 10 stars! I have been searching for a vehicle for over a month! I was in an accident and broke my ankle (im healing wonderfully thank you), Pat drove every vehicle to the front of the building so i wouldn't have to walk far and held open every door! Chivalry Isnt dead! During the test drives Pat was professional, courteous,and enjoyable!
*I have been looking for awhile so I have dealt with many salespeople who were rude, pushy or made the whole car buying process so uncomfortable. This was NOT the case at Chapman Ford. Pat was great, my car is awesome and my experience was wonderful!!!! If you need a car, truck, or suv go to Chapman Ford and ask for Pat you wont be disappointed!!!
Bought a Mustang - Joe9215
Great dealership. Very professional and low key, easy to work with, no pressure they just answered my questions. I live about 2 hrs away and was concerned about buying a car that far away. We did a lot with email and the vehicle was as described. It was well worth the drive. I'm very pleased with these guys.
excellent customer service - harleydavidson
My first thoughts was in meeting ted not a pushy salesman and started answering my questions right away. he is very knowledgeable, personable, friendly, and down to earth. We will be back next spring to buy our second vehicle from TED. We will tell all our friends and coworkers about Freedom Ford and Ted. FREEDOM FORD is lucky to have such a great salesmen like ted.
Great service! - alute812
I've been taking my Escape to State College Ford for the past two years since moving to State College. A few weeks ago, State College Ford failed to write down my service appointment after I had rearranged my day and gone in late to work, and they didn't have the parts available when I dropped it off. They did not seem to care that they had made a mistake and they did not say or do anything to try to make it right. They really didn't seem to care at all. Frustrated, I decided to try Joel Confer Ford. Not only did they save me $300 by suggesting a different method for fixing my car, but they were friendly and knowledgeable, as well as willing, able, and interested in explaining my car's problems and the services it needed. I was happy to have such a positive experience with Ford, because I haven't since moving to State College. I'll gladly drive the extra way to Joel Confer's in the future to get better service!
Outstanding! - Thor
The customer service experience exceeded my every expectation. Buying a new car couldn't be any easier. What a great feeling to visit a dealership only twice and walk away as the owner of a stunning Lincoln MKZ perfectly outfitted to my specifications. Thanks to Darrell Smiley, I was able to get everything I wanted in my dream car with the added luxury of total peace of mind and confidence knowing I got a great deal. The attention to detail, responsive follow up and friendly professionalism among the entire staff was totally impressive. Total experience...outstanding!
Worry free - lisarn
I love the friendly, curtious staff -sales and service. The availability of the having my CX5 picked up, serviced, and returned to my work place while I am at work is priceless, saving me time and money. Getting the fourth oil change free, is also a savings. I had to pay for more changes to get one free before. I had heard pro's and con's from this dealership, but I am pleased with my purchase and the service that I am provided. They have an awesome waiting room if I do chose to wait on my vehicle. I love the way my car drives and the comfort of it. I am pleased my husband and I decided to chose a Mazda. I will not being going back to the previous dealership (well known in this area). I have been converted!
Thank you - Very Accommodating! - barnabas13
We wanted to personally thank Grant and the Ron Lewis Ford team for a superb experience. I have to admit, I hate car shopping and highly dislike talking to most salesmen. I’m usually told what I like and what I need. But Grant took the time to listen to what we were looking for. I was direct with what we wanted and the terms that we needed to take the car home, and Grant and his team were able to meet us where we needed to be. They didn’t just tell me it’s just another payment. (Our personal financial goal is to pay off the car as quick as possible, not draw out our payment terms.) They were able to help us meet our price goal.
They were also quick and able to take care of all the paper work and handle the trade in and transfer of everything without hassle!
It was a great experience through and through! Thank you! We greatly appreciate the help finding a new family vehicle!
Fox Ford Inc
Warren Midtown Motors
Sales and Leasing Consultant
Ciocca Ford of Quakertown